Galpin Honda

Honda Accord Galpin Honda Mission Hills We had the pleasure of purchasing an Accord from Sevan Behjou yesterday from Galpin Honda in Mission Hills. Sevan was knowledgeable, patient, persona We had the pleasure of purchasing an Accord from Sevan Behjou yesterday from Galpin Honda in Mission Hills. Sevan was knowledgeable, patient, personable and professional, even though we came in toward closing time. It would have been understandable if she had encouraged us to come in the next day, which we told her we were more than willing to do, but instead she did all she could to make us feel comfortable doing whatever worked for us. Her willingness to deliver great customer service despite the long day for her is a testament to her professionalism and dedication. The whole staff was wonderful; we were greeted right when we came on the lot and when the person we had been communicating with via email the day before wasn't available, they paired us with Sevan. The dealership was surprisingly busy for the hour it was, about an hour before closing, yet we were approached by several individuals to make sure we were being helped the few minutes we waited for her and each one of them also offered us beverages. Each customer in there seemed to be getting great service like that. On a side note, I was impressed by all of the activities there were for kids and the snack bar - having had to take a small child to dealerships before, that can be a real lifesaver for parents. We were not sure we were going to purchase a car and were clear about it, but were still given professional and great service without a hard sell. We didn't feel pressured, just invited to buy if it worked for us. The finance associate, Stepan Vardanyan, was also amazing despite the late night for him as well. He made sure all of the paperwork was filled out correctly, he took the time to explain everything and made sure that it all got handled exactly as it should be. When they brought the car around, they had not only detailed it but filled it up with gas! That was an especially nice touch because by then it was pretty late and it would have been completely understandable to let some things go. Continuing with her awesome customer service, Sevan surprised us by still being there after financing got handled. Although someone else could have easily answered any questions we had about the car, she stayed and took the time to explain all of the features on the car, helped set up my phone, clock, etc. Thank you, Sevan (and everyone else), for making our experience a great one and making us thankful we made the drive down last night. We were expecting to get a great car based on the research, the reviews and your reputation. The extraordinary service and great teamwork was an unexpected delight. In acknowledging your awesome customer service, I almost forgot to even say anything about the actual car: We LOVE the car. It is just great, exactly what I wanted, what I thought it would be, perfect color, everything. Sevan even called me the next day to make sure we were happy with the car and to see if we had any questions. That's the really amazing thing about your dealership - usually it's mostly about the car for the buyer and the sale for the dealership. We really felt appreciated and taken care of as customers. Thank you for one of the most outstanding customer service experiences we've ever had AND for a great vehicle I'm sure we will enjoy for many years. More

Certified Honda purchase I would definetry buy a car again from Galpin. Chris Lingao was great to work with. I got the car I wanted for a decent price I would definetry buy a car again from Galpin. Chris Lingao was great to work with. I got the car I wanted for a decent price More

Excellent Customer Service! I would definitely recommend Galpin Honda to anyone. Chris Lingao delivered great service and was kind and patient. Thank you Chris, loving the new ca I would definitely recommend Galpin Honda to anyone. Chris Lingao delivered great service and was kind and patient. Thank you Chris, loving the new car! More

Great service! One of the best dealerships we've been to! We were greeted and helped by Chaudry Ahmed and then Hugo Lopez took care of us. He was really patient and One of the best dealerships we've been to! We were greeted and helped by Chaudry Ahmed and then Hugo Lopez took care of us. He was really patient and understanding with our situation. He was able to help us out and give us our best options and deals. He took the time to go over everything very throughly and answered every single question we had. My family and I were very pleased with his customer service! Thank you Hugo! More

Another Amazing Sales Experience at Galpin Honda This is my 2nd car with Galpin Honda as well as my 2nd car with Michael Fogelman as my sales consultant. From when I entered the lot until I left, Mik This is my 2nd car with Galpin Honda as well as my 2nd car with Michael Fogelman as my sales consultant. From when I entered the lot until I left, Mike took care of me properly. I traded up from a 2014 Honda Civic to a 2015 Honda Civic and got a deal that I could not say no to. I look forward to hopefully being able to get another car in the next year or 2 again from Mike Fogelman. More

Creat service Enjoyed my great experience with Internet associate Michael Skierka as my salesperson. Quick and easy and very knowledgeable. Five star rating!!!! The Enjoyed my great experience with Internet associate Michael Skierka as my salesperson. Quick and easy and very knowledgeable. Five star rating!!!! The transaction was smooth and everyone at the dealership was friendly and willing to help. More

Excellent and Smooth I went with my brother Michael to get his second honda and Sam Danho was very informative and had excellent service. All questions were answered. T I went with my brother Michael to get his second honda and Sam Danho was very informative and had excellent service. All questions were answered. Thank you More

Excellent I highly recommend Galpin Honda to anyone they have the best customer service! Chris Lingao was really kind and patient! Thank you Chris for helping! I highly recommend Galpin Honda to anyone they have the best customer service! Chris Lingao was really kind and patient! Thank you Chris for helping! More

Great service! I highly recommend coming here! I want to thank Luis Nava for all of his help on helping me get a good deal for my first dealer car and my first time I highly recommend coming here! I want to thank Luis Nava for all of his help on helping me get a good deal for my first dealer car and my first time leasing a car! Everyone was so nice and very approachable! They helped my mom and I to understand everything with the process so we weren't lost or confused about anything. Thank you so much again! More

Amazing dealership with amazing staff. This was my first time ever buying a car and my experience with Enrique Beltran was phenomenal. He was very patient with all my questions and most of This was my first time ever buying a car and my experience with Enrique Beltran was phenomenal. He was very patient with all my questions and most of all wasn't a pushy salesman. More