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Galpin Honda

Mission Hills, CA

4.9
5,342 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,342 reviews

November 19, 2015

wonderful experience Carlos Rodriguez helps us alot with our new car purchase love this place he did everything he could to get us a the car we wanted More

by iris1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
Nov 24, 2015 -

Galpin Honda responded

We are glad to be a part of your pleasurable car buying experience. We always want our customers to feel the way you felt when leaving our location. Thanks for the positive review! We appreciate your recommendation of our dealership and hope we may be of service again in the future. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

November 18, 2015

Alexander Thank you Alexander for the great service that you provided to me on the car #4 that I get from you. Everything works great for me. More

by ROJO10ROJO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander
Nov 24, 2015 -

Galpin Honda responded

We are glad you chose Galpin to purchase your vehicle for yet another time, Alexander! We try to provide a relaxing environment where customers can truly find the right match based on preference and budget. We hope you enjoy your new purchase and continue to choose Galpin for many years to come. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

November 18, 2015

Best Carbuying Experience Ever This was by far the easiest and most convenient car buying experience I've ever had. My salesman Steven Rodriguez was very knowledgeable about their v More

by marcisjericho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Rodriguez
Nov 24, 2015 -

Galpin Honda responded

We are glad to be of service in your car buying experience! Thanks so much for the warm recommendation of Steven and the team here at Galpin Honda. We hope you enjoy your new purchase for many years to come. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

November 18, 2015

Exemplary customer service I had a very pleasant experience with Galpin Honda and I couldn't be happier with my new car. I was apprehensive at first about leasing as I have read More

by Eric L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Lingao
Nov 24, 2015 -

Galpin Honda responded

Eric, we are glad you chose Galpin to purchase your vehicle. We try to provide a relaxing environment where customers can truly find the right match based on preference and budget. Again, we're grateful for your glowing review of our dealership and Team. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

November 17, 2015

Hugo and Sunny! Went to Galpin Honda on a whim because Hyundai wasn't working with my budget or within my means. Came here and was treated so kindly by Hugo Lopez and More

by a_s_b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hugo Lopez
Nov 19, 2015 -

Galpin Honda responded

Thanks so much for your warm recommendation of Hugo and the team here at Galpin Honda. We are so happy to hear you've had a great experience with us, and we hope to continue to serve you for many years to come. We hope you enjoy your new purchase for many years to come. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

November 17, 2015

Great service! My consultant was Kathy Cong, she took care of me and never beats around the Bush. I'm a first time buyer and she made me feel like I was experienced. More

by PAYTJ0121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Cong
Nov 19, 2015 -

Galpin Honda responded

It's good to hear that you had such a good experience when visiting us. It's great to know you've experienced first-hand our customer service oriented dealership, and we hope you'll consider us again for it. We greatly appreciate this feedback! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

November 17, 2015

Excellent experience Went in thinking I was not gonna be abel to buy a car due to credit problem but they made it happen with a brand new car they where very helpful and w More

by Donjess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Barry
November 17, 2015

The Best Customer Service I Have Ever Had From a Dealer I leased a Honda Civic SE on 11/15/15 for my son and was more than pleased with the entire experience. I live an hour away and wanted to make sure th More

by Camsmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yusuf Fuad
Nov 19, 2015 -

Galpin Honda responded

We're so happy you enjoyed working with Yusuf and the rest of our staff when purchasing your son's vehicle! Providing excellent customer service is extremely important to us, and we're glad you walked away feeling well taken care of. We hope you enjoy your new purchase for many years to come. Happy (and safe) driving! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com"

November 17, 2015

Great service Amazing service and my sales person really fought to get me the best deal. also explained every thing in detail so that i could make the best choice. More

by Fangymasta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diogenes Saragoso
Nov 19, 2015 -

Galpin Honda responded

We are pleased to hear of your experience with members of our staff. We strive for great customer service and professionalism; we're happy to hear you received this promise at our location. We appreciate your recommendation of our dealership and hope we may be of service again in the future. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com"

Nov 24, 2015 -

Galpin Honda responded

We are glad to be a part of your pleasurable car buying experience. We always want our customers to feel the way you felt when leaving our location. Thanks for the positive review! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

November 16, 2015

Excellent experience thanks to Paul and Galpin Just recently purchased a certified Honda from Galpin Honda and was very pleased with how the whole experience went. My sales person Paul Eustice was More

by caremona1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Eustice
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