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Galpin Honda
Mission Hills, CA
5,342 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin!
Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other.
We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words.
We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors.
A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties.
We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business.
Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals.
Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,342 reviews
November 22, 2015
Great customer service!! Great customer service from beginning to the end. Alexander Tumasov went above and beyond to help me get into a new 2016 lease. I will definitely reco Great customer service from beginning to the end. Alexander Tumasov went above and beyond to help me get into a new 2016 lease. I will definitely recommend Galpin Honda and Alexander to all my friends and family. I will definitely be a returning customer. More
by Vo16
Employees Worked With
Alexander Tumasov
November 22, 2015
Kathy cong Kathy really helped me through a rough time. I was recently in an accident where my car was totaled. I needed to find a new car that was reliable and Kathy really helped me through a rough time. I was recently in an accident where my car was totaled. I needed to find a new car that was reliable and safe. Kathy worked with me to find just that. She was very professional and also very understanding of my situation. Very grateful that I found someone who was so caring and understanding of my situation and not just about closing a deal. Thanks to her I have a brand new Honda Accord. More
by Shank
Employees Worked With
Kathy Cong
November 22, 2015
Great Customer Service I bought my new Honda HR-V from Galpin Honda and would highly recommend this dealership to anyone in the market! Everyone that worked there was really I bought my new Honda HR-V from Galpin Honda and would highly recommend this dealership to anyone in the market! Everyone that worked there was really nice and made a point to say hello or check on me. I worked with Sam Danho to buy my car and he was extremely helpful. Throughout the entire process he was very thorough in explaining everything to me and provided updates for how long each step would take. He really made buying my car a smooth and easy process. Even a few days after my purchase he called to make sure everything was OK and that I had no issues with my car. Galpin Honda is the place to go! More
by amber08
Employees Worked With
November 22, 2015
Excellent, positive people. Everyone is very nice and polite. Great customer service. Showed me everything I asked to see. They were 100% focused on my satisfaction on selecting Everyone is very nice and polite. Great customer service. Showed me everything I asked to see. They were 100% focused on my satisfaction on selecting a vehicle. More
by Johnny10
Employees Worked With
Alexander
November 21, 2015
About my experience I had an amazing experience at this dealership.I never buy a new car so was worry about that.when i go there i found a really good man who help to me I had an amazing experience at this dealership.I never buy a new car so was worry about that.when i go there i found a really good man who help to me buy my new car.The guy try to help me his best.when i face a big problem that has credit he help for that how can i buy the New Car.It was my great experience that i never past it.I really appreciate to Abe for this. More
by carguy mehedi 1234
Employees Worked With
Abe A. Tareen
November 21, 2015
Happy! Love my car, my deal, Oscar Rodriguez and the Sales Manager are awesome! I will always be their customer! Make you feel at home and work their deals Love my car, my deal, Oscar Rodriguez and the Sales Manager are awesome! I will always be their customer! Make you feel at home and work their deals to your advantage! More
by Lisa Guzman
Employees Worked With
Oscar Rodriguez
November 21, 2015
Happy boyfriend My boyfriend and i went in looking for him to trade in his leased Mitsubishi and the first friendly face to greet us was Luis Nava. He helped my boyfr My boyfriend and i went in looking for him to trade in his leased Mitsubishi and the first friendly face to greet us was Luis Nava. He helped my boyfriend finally make up his mind between what model he wanted and explained everything in great detail to us. He also offered to have my boyfriend test drive the model which helped seal the deal. He was very informative and answered all of his questions. After the lease was signed Luis Nava explained in great detail the functions inside the car. Driving off the Dealership i couldn't have a happier boyfriend with a 2016 Honda Accord thanks to such a friendly gentleman Luis Nava. More
by disney_yvette
Employees Worked With
Luis Nava
November 20, 2015
First time buyer I bought a new 2016 Honda Accord and it's been great thanks to the best sales consultant Sam Danho right when I walked in For my appointment he was v I bought a new 2016 Honda Accord and it's been great thanks to the best sales consultant Sam Danho right when I walked in For my appointment he was very friendly and tried to help any way he can since I was a first time buyer and my family felt very happy and comfortable he always check if we need anything to drink. He sold me one of the best cars Honda has right now and I love it no complains all 5 stars I will send all my friend to This dealer and to Sam so they can get the best customer service . Thank you More
by Rugbydud88
Employees Worked With
November 20, 2015
We Were Treated Like Celebrities- Taken Care of So Well! We had an amazing experience at this dealership. We were helped by Gilbert Jordan, and he was professional, personal, experienced, calm, and relaxing. We had an amazing experience at this dealership. We were helped by Gilbert Jordan, and he was professional, personal, experienced, calm, and relaxing. We would not hesitate and we have already decided we are coming back here for any future car purchases. We were helped by Jorge Sanchez in finance and had a great experience- he was efficient, knowledgeable, experienced, and friendly. We were treated so well, offered snacks, and they were willing to get us anything to make our time there easier and more comfortable. They made what can be a tedious process much more enjoyable. The manager Carlos Guzman was very nice and treated us well- he actually seemed to care about us as people and not as just another sale opportunity. The dealership was nice with a really warm and family friendly atmosphere, with a play area for children, coffee shop area, and plenty of places to sit and relax. We will be back in the future! More
by YbarraFamily
Employees Worked With
Gilbert Jordan, Carlos Guzman, Jorge Sanchez
November 19, 2015
Power Team! Jayce & Liz made purchasing my new car a great experience. Jayce was so patient and helpful. Answered all of my questions and worked with me on gett Jayce & Liz made purchasing my new car a great experience. Jayce was so patient and helpful. Answered all of my questions and worked with me on getting the right vehicle for my budget. He has a wonderful sense of humor and provided phenomenal customer service. Liz was so incredibly knowledgeable & patient as well. She explained all financing questions I had and is so personable. If you are fortuate to have this dream duo help get you into your next vehicle, it will be a great experience. They take away the stresses of purchasing a car & will send you out the door with a sense of ease & a smile on your face. I cannot express enough the pleasure it was to have Jayce & Liz on my "team". More
by Jade4tay
Employees Worked With
Liz Zamora, Jayce Ruiz
