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Galpin Honda
Mission Hills, CA
5,276 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin!
Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other.
We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words.
We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors.
A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties.
We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business.
Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals.
Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,276 reviews
September 20, 2022
Went in for a specific car and was helped by T. So happy to have been helped by T, he is so fast and efficient. Got me exactly what I wanted. Very pleased with him. We will be coming back and refer So happy to have been helped by T, he is so fast and efficient. Got me exactly what I wanted. Very pleased with him. We will be coming back and referring him and the dealership to family and friends. Thanks again T. Love my new ride. More
by mon_ique87
Employees Worked With
T Nguyen
September 19, 2022
T was very helpful and prompt with answering any questions and we had and we were able to get into a newer car for a rate which he helped us get, very good prices. questions and we had and we were able to get into a newer car for a rate which he helped us get, very good prices. More
by Jovanynieto
Employees Worked With
T Nguyen
September 14, 2022
As my current lease was ending, I began my search of getting into a new Honda Pilot and leasing again. The current market is crazy, and most dealerships I contacted were flat out rude, and really refuse getting into a new Honda Pilot and leasing again. The current market is crazy, and most dealerships I contacted were flat out rude, and really refused to even begin a conversation regarding trading in my current Honda Pilot and getting into a new one. UNTIL I reached out to Galpin Honda, and spoke with Jason Slifer. Jason was extremely kind and patient. He responded to all my contacts via email timely and professionally. He gave me information on the current stock, and provided me professional quotes. Jason was willing to have an open conversation and negotiation on getting me into the vehicle I was looking for and within my budget. A couple AWD models of the Pilot were in stock but just slightly out of my budget, Jason was kind enough to check incoming stock and inform me when the new vehicles were being delivered. Once they were delivered he follow up with me, and gave me the quotes accordingly. Many times I thought to myself, this is too good to be true. Could a dealership and car salesman be this great? Sure enough, Jason provided me a quote that was right there with my budget, he assured me that whats in the quote is what I would be given when I arrived at the dealership. I arrived at Galpin Honda, and the process was SMOOTH! Jason was honest, kind, fair, transparent and indeed provided me exactly what was quoted via email. The signing process was easy, and smooth. Pedro Fernandez in finance finished the deal with ease. Jason and Pedro, and all behind the scenes staff at Galpin made this process so simple, painless and truly changed the typical stereotype for the car buying experience. I cannot speak highly enough of this experience, but will highly recommend Galpin Honda to anyone I know thats on the market for a new vehicle; and specifically recommend Jason Slifer!! Thank you Galpin Honda for being fantastic!!!! I love my new Pilot, and its exactly what I wanted!! More
by jenniferemacias
Employees Worked With
Jason Slifer, Pedro Fernandez
September 12, 2022
Every time is time to trade my car, I enjoy coming back to this atmosphere. to this atmosphere. More
by rock7475la
September 11, 2022
For being my first big purchase yet first car ever T Nguyen has been the most attentive person about my car. Always asking if everything is going good, work at it’s full capacity as it should. I sincere Nguyen has been the most attentive person about my car. Always asking if everything is going good, work at it’s full capacity as it should. I sincerely thank him for making everything sure easy from the start & continues too. I do not regret anything about my car or my dealer. Thank you so much T Nguyen. More
by alejandraalvarado911
Employees Worked With
T Nguyen
September 11, 2022
Been going to T Nyguen for a few years. Always a great experience. He gets us in and out and gets us a great deal! We love our new 2022 Accord. Thanks T! Always a great experience. He gets us in and out and gets us a great deal! We love our new 2022 Accord. Thanks T! More
by Bluedolphine_99
Employees Worked With
T Nguyen
September 08, 2022
Very friendly customer service, made my first time shopping, calm and excited and just amazing shopping, calm and excited and just amazing More
by Tcd38
Employees Worked With
September 06, 2022
Awesome, friendly, very professional… Im a first time buyer and im very happy for my first 2022 honda accord sport, fell in love with the car and the deal… thank you Gilbert Jordan Estrada for making it buyer and im very happy for my first 2022 honda accord sport, fell in love with the car and the deal… thank you Gilbert Jordan Estrada for making it happen and his manager Gorge. More
by izzydelgadillo
Employees Worked With
Gilbert Jordan Estrada
