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Galpin Honda

Mission Hills, CA

4.9
5,342 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,342 reviews

April 30, 2016

Jayce did an amazing job helping me! I got in an accident and my vehicle was totaled. It was a nightmare! I went through the Internet department and got an amazing car and an amazing deal More

by selly_74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayce Ruiz
May 02, 2016 -

Galpin Honda responded

We appreciate your review! It's good to hear that Jayce was able to assist you after the misfortune with your previous vehicle. Thank you for sharing your satisfaction with us. If there's anything else that you need, don't hesitate to call! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

April 30, 2016

Loving my new car! After months of being unsure of whether or not it was the right time for me to purchase my first vehicle , I can happily say that I finally did it! I More

by Cindyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sylvia Gamarra
May 02, 2016 -

Galpin Honda responded

Congratulations on your 2016 Civic! Thank you for choosing Galpin Honda to purchase your first vehicle. We're thrilled to hear that our team made you feel at ease during your visit. Your recommendation of Sylvia is much appreciated. We hope to serve you for many years to come. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

April 30, 2016

Awesome experience I am writing this review after the best experience I've had with a car salesman and dealership. I just leased a car with Michael Fogelman and I could More

by Mr Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Fogelman
May 02, 2016 -

Galpin Honda responded

Thank you for your detailed review. We're pleased to hear that you were well taken care of by Michael. Our goal is to present the best deals with a professional and caring staff. It's good to know that your experienced first-hand our customer service oriented dealership. We hope you'll consider us again for it. Until then - safe travels! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

April 30, 2016

Great customer care Went into service my car and decided to see what my car was worth for trade in, I had a 2015 Honda Accord sport and saw the new redesign of the 2016 m More

by Mbdiaz89
Recommend Dealer
Yes
Employees Worked With
Sylvia Gamarra
May 02, 2016 -

Galpin Honda responded

Congratulations on your 2016 Accord! Thank you for sharing your story with us. We're so happy that you chose Galpin Honda. You're recommendation of Sylvia is definitely appreciated. Our team strives to present the best deals with a knowledgeable and friendly staff. It's great to know that you experienced first-hand our customer service oriented dealership. We hope you'll consider us again for it! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

April 30, 2016

Perfect Experience! Need a car? Go to GALPIN! I went to Galpin Honda a few weeks ago and leased a brand new accord from Hugo Lopez! I had a great experience as far as waiting for finance, i got th More

by Mariam Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hugo Lopez
May 02, 2016 -

Galpin Honda responded

Congratulations on your lease! We hope you're enjoying the Accord. We're thrilled that you chose Galpin Honda. It's great to hear that Hugo was pivotal in your positive experience. We aim to serve our customers in a professional and timely manner. If you ever need anything else, our team is always happy to help. We hope to do business with you again in the future. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

April 30, 2016

Perfect experience. I had a great experience working with Matthew McCaster. He helped me in choosing my car and he offered a great price. I highly recommend him. Thank yo More

by Larisa Malek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew McCaster, Mathew McCaster El
May 02, 2016 -

Galpin Honda responded

Thank you for leaving this positive feedback. We appreciate your kind words for Matthew. It's great to know that you experienced first-hand our customer service oriented dealership. We hope you'll consider us again! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

April 30, 2016

Great Experience - 1st Time Went with the wife and kids to buy a new car. This is our first time at Galpin Honda. Michael Skierka was incredibly helpful and friendly, making su More

by chenhouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Skierka
May 02, 2016 -

Galpin Honda responded

Congratulations on your 2016 Odyssey. We're so happy that you chose Galpin Honda for the first time. It's great to know that Michael was so helpful in your experience. We hope that you enjoy your purchase for many years to come. Thanks for the feedback! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

April 30, 2016

Great experience 2nd time Just got my second car from galpin Honda mission hills,great experience from start to finish, Michael fogelman helped a lot! Taking home my new 2016 More

by mickog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael fogelman
May 02, 2016 -

Galpin Honda responded

Congratulations on your new Civic! Thank you for your warm review. We appreciate your recommendation of Michael. We hope you'll consider us again! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

April 30, 2016

Great service The service was great. My sales associate Michael was very knowledgeable and professional. I would recommend friends to him. He was very prompt with p More

by Varo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 02, 2016 -

Galpin Honda responded

Thank for sharing this positive feedback. We're happy that you found Michael helpful, our team knowledgeable and the whole experience pleasant and easy. We hope to continue serving you for many years to come! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

April 30, 2016

Awesome Dealer Good customer service.... not pushy... attended us in a timely manner... definitely come back..the sales representatives are very friendly. .clean and More

by Nanocho1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Tareen
May 02, 2016 -

Galpin Honda responded

Thank you for your kind words! We're pleased to hear that you were served in a professional and timely manner. If you ever need any help, please give us a call. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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