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Galpin Honda

Mission Hills, CA

4.9
5,342 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,342 reviews

May 30, 2016

awesome I went to purchase my wife a new car..the service was great. The staff was effecient and attentive to all my needs. .Helped us pick out the best car More

by Tobias Vanburen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Danho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2016 -

Galpin Honda responded

Hi Tobias, thank you for your feedback. We're happy to hear that you were well taken care of at Galpin Honda. We hope you'll consider us again! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 30, 2016

Galpin Honda and Blanca Lopez are truly #1 This dealership is wonderful!! Aside from the all the smiling faces and great atmosphere, they have a wonderful staff. Thank you to our superstar Blan More

by ChristianG88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blanca Lopez
Jun 07, 2016 -

Galpin Honda responded

Thank you for your outstanding review. The team at Galpin Honda is always happy to help. We aim to provide excellent sales experiences. You've witnessed first-hand our customer service oriented dealership, and we hope you'll consider us again for it! Safe travels. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 30, 2016

Amanda is an awesome sales rep! Got exactly what I wanted for a great deal. Amanda Uncapher-Tarter was great and she really came through for me. Highly recommend you go see her if yo More

by brian_martinez777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Uncapher-Tarter
Jun 08, 2016 -

Galpin Honda responded

Hi Brian, thank you for your 5 star review. We're thrilled to hear that you found Amanda so helpful. Your recommendation is greatly appreciated. If there's anything else that you need, please give us a call! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 30, 2016

Great Customer Service! We needed to get out of a very bad lease contract and Matthew was very accommodating and made sure that we get the right deal for us. Although it was More

by Kjching2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew McCaster, Mathew McCaster El
Jun 07, 2016 -

Galpin Honda responded

Thank you for sharing your comments. Customer service and professionalism are of great importance to us. We're glad that you received this promise. If you ever need any help, please don't hesitate to give us a call. Safe travels. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 30, 2016

Galpin Honda is the best! This dealership is amazing. I leased my first car from here and now I am currently in my new 2016 civic that I love with a great monthly rate thanks t More

by Bear91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blanca Lopez
Jun 07, 2016 -

Galpin Honda responded

Thank you so much for your continued business. It's great to know that you've been well taken care of by Blanca. The team at Galpin Honda hopes to continue to serve you for many years to come! See you on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 29, 2016

Amazing Experience, Donna Alvarez is Awesome.!! Donna Alvarez was such a great sales person, very friendly & helpful from beginning to end. Definitely recommend her. Very satisfied & happy customer. More

by Gabzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Alvarez
Jun 07, 2016 -

Galpin Honda responded

Thank you for sharing your comments. It's good to know that your found Donna so helpful. We strive to present the best deals with a professional and caring staff. We hope you'll consider us again! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 29, 2016

Was on point from Start to Finish of sale, Michael Fogelman Class act from the moment i walked into the door! Best Honda dealership in the valley hands down with a staff that all work together seamless through More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Fogelman
Jun 07, 2016 -

Galpin Honda responded

Hi Tony, congratulations on your 2016 Pilot. We really appreciate your continued business with Galpin Honda. Our team is always happy to help. You've experienced first-hand our customer service oriented dealership, and we hope you'll consider us again for it. Until then - safe travels! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 29, 2016

Carlos Rodriguez!!!made my car purchasing experience amazing I just recently purchased a 2016 Accord Sport from Galpin Honda. I decided to give this dealership a try since my parents and older sister purchased t More

by Jullllie16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
Jun 07, 2016 -

Galpin Honda responded

Congratulations on your 2016 Accord! We're glad that you chose Galpin Honda. Our team aims to provide excellent sales experiences. You witnessed first-hand our customer service oriented dealership, and we hope you'll consider us again for it. Thank you for your 5 star review! Hi Tony, congratulations on your 2016 Pilot. We really appreciate your continued business with Galpin Honda. Our team is always happy to help. You've experienced first-hand our customer service oriented dealership, and we hope you'll consider us again for it. Until then - safe travels! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 29, 2016

Awesome Purchase Experience!!! We just purchased a 2016 Accord EX-L V6 from Galpin Honda. We did quite a bit of research on the car we wanted to buy and Yusuf Fuad made the purchas More

by Eddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yusuf Fuad
Jun 07, 2016 -

Galpin Honda responded

Hi Eddie, congratulations on your 2016 Accord. It's great to hear about your positive experience working with our team. Thank you for choosing Galpin Honda. We aim to provide excellent sales experiences. We hope you'll consider us again! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 29, 2016

Very happy client THANKS to Josh :) My mom and I visited the Galpin Honda dealership in Mission Hills this past weekend to get myself a new car. We were immediately warmly greeted by a m More

by Lanz Basa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bautista
Jun 07, 2016 -

Galpin Honda responded

Congratulations on your 2016 Civic. Thank you for sharing your story. We're glad to hear that you found Josh so helpful. The team at Galpin Honda aims to provide excellent sales experiences. Customer service and professionalism are of great importance to us. We hope to continue to serve you for many years to come. See you on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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