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Galpin Honda

Mission Hills, CA

4.9
5,342 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
Contact Dealership

11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,342 reviews

May 31, 2016

So happy with my new car! Today I visited galpin Honda and was extremely satisfied with the service! Michael F. was extremely patient with me and helped me find the car of my d More

by Sabrinasedani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Fogelman
Jun 08, 2016 -

Galpin Honda responded

Congratulations on your new car! It's great to know that Michael was pivotal in your positive experience. We always want our customers to feel the way you felt when leaving Galpin Honda. Thank you for the feedback! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

To save you time go online with Donna Soo Idk about everyone else but I don't like spending too much time at the dealers. Donna A went ahead and helped us out most of it being done online/ More

by B_rye18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Alvarez
Jun 08, 2016 -

Galpin Honda responded

Thank you for sharing your experience. We respect our customer's time and budget. It's great to hear that you're satisfied with the assistance that Donna provided. Our team is always happy to help. If there's anything else that you need, don't hesitate to call! Drive safe and see you on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

Great care Vannessa Gonzalez took her time and was not pushy which allowed me to make a thoughtful decision. I would recommend her to my friends. Great experienc More

by Kathie27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vannessa Gonzalez
Jun 08, 2016 -

Galpin Honda responded

Hi Kathie, we're glad that you had a pleasant experience at our dealership. Our team strives to create a relaxing environment where customers can truly find the right match based on preference and budget. We hope you'll consider us again! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

Military Friendly ! Second time buying a new Homda Civic from Galpin Homda In Mission Hills . Gilbert Jordan was an excellent salesman, he helped me in 2014 purchase my f More

by LisaHill25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Jordan
Jun 08, 2016 -

Galpin Honda responded

Hi Lisa, thank you for your continued business. It's good to know that you've been well taken care of by Gilbert. If there's anything else that you need, don't hesitate to call. Drive safe and see you on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 30, 2016

Friendly and efficient I came in because my lease for a Ford Fiesta (through galpin) was nearing its end. I've always wanted a Honda so I came to galpin honda to see how th More

by aliceh03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sylvia Gamarra
Jun 07, 2016 -

Galpin Honda responded

Congratulations on your new Fit. We're glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving Galpin Honda. Our team strives to present the best deals in a professional and helpful manner. If there's anything else that you need, please give us a call! See you on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 30, 2016

New Accord on Memorial Day I had a great experience dealing with Alen, he got me a terrific deal on a new Accord. Everything was as painless and smooth as possible. The dealersh More

by Ryanelondon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alen Bagdasaryan
Jun 07, 2016 -

Galpin Honda responded

Thank you for sharing your story. It's great to know that you were well taken care of by Alen. Our team strives to create a relaxing environment where customers can truly find the right match based on preference and budget. We hope you'll consider us again! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 30, 2016

Came in for 1 left with 2 We came to Galpin Honda in order to buy a car for my sister, we chose this dealer because we already had received great service from them in the past. More

by ivan91340
Recommend Dealer
Yes
Employees Worked With
Sylvia Gamarra
Jun 07, 2016 -

Galpin Honda responded

Ivan, we're happy that Sylvia has provided you with pleasurable car buying experiences! We aim to provide our customers with excellent service in a professional and helpful manner, and we're glad that you've consistently been satisfied in your dealings with Galpin Honda. If there's anything else that you need, please give us a call! See you on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 30, 2016

New Honda Civic!! Ron Vinas was awesome! He made the whole process move smoothly and quickly. He was very helpful and straightforward and at the end of the day got me i More

by Diegoquex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Vinas
Jun 07, 2016 -

Galpin Honda responded

Congratulations on your new Civic! The team at Galpin Honda is always happy to help. We respect our customer's time and budget. If there's anything else that you need, please give us a call! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 30, 2016

Mathew McCaster is your guy! I bought a car the other day and the car dealer experience has changed for me after my last car buy. If there is any people out there who are interest More

by Carolina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew McCaster
Jun 07, 2016 -

Galpin Honda responded

We're glad to be a part of your pleasurable car buying experience. We always want our customers to feel the way you felt when leaving Galpin Honda. Thank you for sharing your kind words. If there's anything else that you need, don't hesitate to give us a call. See you on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 30, 2016

Awesome Came in to purchase wife new car..the staff was great and took great care of me from beginning to end. Provided lunch and drinks every hour. Took the More

by Melanie MCBride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Danho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2016 -

Galpin Honda responded

Thank you for sharing your story. It's great to know that you were well taken care of by our team. We aim to provide excellent sales experiences. We hope you'll consider us again for it! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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