Back

Galpin Honda

Mission Hills, CA

4.9
5,342 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
Contact Dealership

11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

Directions

By Type

Showing 5,342 reviews

May 31, 2016

Ten stars My 25 yr old daughter got her very first car and I was 3,000 miles away and couldn't be there to guide her through the process. I was given to Kathy More

by Kphilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Cong
Jun 08, 2016 -

Galpin Honda responded

Thank you for your kind words. We're excited to hear that you found Katie so helpful. We aim to provide excellent sales experiences. If there's anything else that you need, don't hesitate to call! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

First Time Buyer Came in to Galpin Honda to purchase my first car and didn't know what to expect. Josh was very amicable and did a great job of making me feel comforta More

by M@nolo_23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bautista
Jun 08, 2016 -

Galpin Honda responded

Thank you for sharing your story. It's great to hear that you were well taken care of by Josh. Our team is always happy to help. We strive to create a relaxing environment where customers can truly find the right match based on preference and budget. See you on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

Great deal and a great salesperson: Angel Arias I am used to equating buying a car to the worst corners of xxxx. It was Memorial Day and that is what I expected, but the salesperson, Mr. Arias, trie More

by Nestor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Arias
Jun 08, 2016 -

Galpin Honda responded

Thank you Nestor for your 5 star review. Our team is always happy to help. We strive to create a relaxing environment where customers can truly find the right match based on preference and budget. We hope you'll consider us again! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

Great Experience Just got a new car at Galpin Honda. I love my car! I went in to get a replacement for my Accord when Amanda Uncapher suggested I check out the CRV. More

by Jamie M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Uncapher, Liz Zamora
Jun 08, 2016 -

Galpin Honda responded

Hi Jamie, we're thrilled to hear that you love your car. Customer service and professionalism are of great importance to us. Thank you for your continued business and congratulations on your CRV! Drive safe and see you on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

Excellent Experience. Kathy Kong provided exceptional service to me on my first Honda purchase. She did a great job helping me with my financial situation and I honestly do More

by Raymon345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Cong
Jun 08, 2016 -

Galpin Honda responded

Thank you for your kind words. It's great to hear that you were so well taken care of by Kathy. Our team is always happy to help. We appreciate your recommendation, and we hope to continue to serve you for many years to come. Safe travels. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

First Time Buyer The overall thought of buying my first car was very overwhelming and to be very honest, I was still unsure when I arrived. However, once we met with o More

by Lidia H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hugo Lopez
Jun 08, 2016 -

Galpin Honda responded

Hi Lidia, congratulations on your 2016 Civic. We're thrilled to hear that you were well taken care of by Hugo. Thank you for choosing Galpin Honda for your first car buying experience. We appreciate your recommendation of Hugo, and our team hopes to continue to serve you for many years to come. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

I love my accord!!! Go see Jayce in the Internet department!!! This is my second car from Honda and Jayce has been awesome to deal with. GET IT AT GALPIN!!!! More

by slider777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayce Ruiz
Jun 08, 2016 -

Galpin Honda responded

Thank you for your continued business! The team at Galpin Honda is always happy to help. We appreciate your recommendation, and we hope to continue to serve you for many years to come! See you on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

Great experience for my 1st car purchase. Josh Bautista was my salesman who made it comfortable purchasing my 1st new car. He couldn't be more friendly and willing to help give you the best de More

by Nicolas Ramos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bautista
Jun 08, 2016 -

Galpin Honda responded

Hi Nicolas, thank you for choosing Galpin Honda. We're happy to hear that Josh was so helpful during your car buying experience. If there's anything else that you need, please give us a call! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

Outstanding professionalism I am a first time buyer and thus was a little hesitant/skeptical as I didn't know what to expect from the staff. From the moment I walked in, Josh ma More

by doaraujo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bautista
Jun 08, 2016 -

Galpin Honda responded

We're glad to be a part of your pleasurable experience. We strive to present the best deals with a professional and caring staff. Thank you for the feedback. Our team hopes to continue to serve you for many years to come. Safe travels! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

Loved it! I just love my car and my experience at Galpin. Enrique was great! Very professional, non pushy and made my overall experience run so smoothly. The te More

by Mekmeeks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Beltran, Joe Mitchell
Jun 08, 2016 -

Galpin Honda responded

We're excited to hear about your experience with our team. Customer service and professionalism are of great importance to us. Thank you for choosing Galpin Honda. We hope to continue to serve you for many years to come. Safe travels! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

...
285
...