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Galpin Honda

Mission Hills, CA

4.9
5,342 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,342 reviews

May 31, 2016

Got my first car If you ever go to find a car i highly suggest Galpin Honda and specifically Gilbert Jordan. I was in the process of buying my first new car and Gilber More

by cflores314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Jordan
Jun 08, 2016 -

Galpin Honda responded

Thank you for sharing your comments. It's good to know that you found Gilbert so helpful. We appreciate your recommendation, and our team hopes to continue to serve you for many years to come! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

Kind Walter Walter, did a fantastic job at explaining the car I purchased thoroughly! Walter is patient, easy going, and made my first time car buying experience More

by Deepic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Barry
Jun 08, 2016 -

Galpin Honda responded

We're happy to be a part of your pleasurable car buying experience. Thank you for your feedback. We strive to present the best deals with a professional and caring staff. If there's anything else that you need, please give us a call! See you on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

Awesome Salesman! Walter Barry I wanted to write this review to thank Walter Barry for his excellent customer service. This is the second time me and my son buy a car from Walter Ba More

by QBN Carmen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Barry
Jun 08, 2016 -

Galpin Honda responded

Hi Carmen, we appreciate your continued business! The team at Galpin Honda is happy to help. We always want our customers to feel the way you felt when leaving our dealership. Customer service and professionalism are of great importance to us. Thank you for the feedback! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

Treated like we were FAMILY As soon as I walked in, Donna approached us in a friendly manner. I loved the way she was able to answer all our questions and never made us feel pres More

by jacob818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Alvarez
Jun 08, 2016 -

Galpin Honda responded

Hi Jacob, thank you for your recommendation of Donna! Our team strives to create a relaxing environment where people can truly find the right match based on preference and budget. You experienced first-hand our customer service oriented dealership, and we hope you'll consider us again for it! Safe travels. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

Great service and overall experience! Went to the Galpin Honda just to see my options, not even expecting to get approved but Ron made it possible! It was my first time buying a car but Ro More

by KiO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Vinas
Jun 08, 2016 -

Galpin Honda responded

We're so happy that we could assist you in your first car buying experience. We always want our customers to feel the way you felt when leaving Galpin Honda. Our team strives to create a relaxing environment where customers can truly find the right match based on preference and budget. Thank you for the 5 star review, and we hope to continue to serve you for many years to come! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

Amazing experience The term on my lease was coming up and a friend of mine recommended I go to Galpin Honda. I was assisted by Enrique Beltran who was very attentive, pa More

by SexyMexi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Beltran
Jun 08, 2016 -

Galpin Honda responded

Thank you for sharing your story. We're thrilled to hear that Enrique was able to assist you. Our team aims to provide excellent sales experiences. If there's anything else that you need, please don't hesitate to call. Until then - see you on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

The Accord sport is great! I got my Accord Sport from Jayce in the internet department. He was quick, knowledgeable and kind. Given my circumstances I got an awesome deal. Than More

by Deyber16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayce Ruiz
Jun 08, 2016 -

Galpin Honda responded

Congratulations on your Honda Accord! We're glad to hear about you positive experience with Jayce. Our team is always happy to help. Please don't hesitate to call if there's anything else that you need. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

First new car experience!!! When I came first contacted Galpin Honda I was a little scared of a new car dealership experience. Dealing with Jayce has been an amazing experience. More

by McKennau24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayce Ruiz
Jun 08, 2016 -

Galpin Honda responded

Thank you for choosing Galpin Honda! It's good to know that you were well taken care of by our team. We appreciate your recommendation of Jayce, and we hope to continue to serve you for many years to come! Safe travels. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

Nice Honda Pilot I am a previous customer of Galpin Honda and Alen Bagdasaryan helped us out again he hooked up my sister with a new Honda Pilot. I loved the car I thi More

by Rudy3784
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alen Bagdasaryan
Jun 08, 2016 -

Galpin Honda responded

Hi Rudy, we're happy to hear about your experience with Galpin Honda. We strive to present the best deals with a professional and caring staff. Thank you for your continued business! Safe travels. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

Happy customers! We got a brand new Honda Odyssey yesterday (Memorial Day)! I was one of the first customers in the morning but since it was a holiday, it took longer More

by j_dj315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Jordan
Jun 08, 2016 -

Galpin Honda responded

Thank you for sharing your story. It's great to know that Gilbert was so helpful during your visit to Galpin Honda. Your recommendation is greatly appreciated, and our team hopes to continue to serve you for many years to come. Until then - safe travels! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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