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Galpin Honda

Mission Hills, CA

4.9
5,342 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,342 reviews

June 14, 2016

GREAT EXPERIENCE Mike made my car buying experience a memorable one. He is easy going, knowledgeable, and works hard to get you what you want. Throughout my entire car More

by Honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Skierka
June 13, 2016

New Car purchase I've purchased cars in the past from different dealerships and I have to say, hands down this has been one of the best experiences. At Galpin Honda More

by Happy Honda customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bautista
June 13, 2016

Great customer service!!!!!!!!!!! They have gone out of their way to be helpful to me. My car was recalled and I just broke my ankle. They came to my house and delivered a loaner car More

by sjw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Urrutia, Cynthia in the service dept (also very nice!!)
June 12, 2016

Thank You Michael Fogelman!! Outstanding Customer Service! Michael Fogelman did his magic and had worked diligently in getting me the best rates way beyond of what others claim they can do. I know that there a More

by ErikaA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Fogelman
June 12, 2016

Amazing car buying experience Recently went to galpin Honda and I was helped by Javier Navarro working with to purchase a car was really enjoyable he was patient, helpful,a great p More

by Danielorellana14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Navarro, Javier
June 11, 2016

New Car, Happy Customer Alen B. Is the sales person I would recommend to anyone interested in a car. He definitely went above and beyond not only for me on my car but for my More

by MARIA CANTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny from Jaguar, Alen Bagdasaryan
June 10, 2016

Positive response When I came to Galpin Honda I had the best experience and with very nice sales people especially Sylvia Gamarra. Sylvia Gamarra treated me with such More

by Clos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sylvia Gamarra
Jun 10, 2016 -

Galpin Honda responded

We're happy to be a part of your pleasurable experience. Thank you for your kind words. Don't hesitate to call if there's anything else that you need. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

June 10, 2016

Amazing Great customer service, everyone is so friendly and helpful. I totally recommend you guys to go to this dealership. They helped me in every way they p More

by danielay20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Beltran
Jun 10, 2016 -

Galpin Honda responded

Thank you for sharing your comments. Customer service and professionalism are of great importance to us. Your recommendation is sincerely appreciated. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

June 10, 2016

Enrique Beltran Muy excelente servicio y muy agradable servicio y todo muy organizado mi esposo y mi hijo como nuevo cliente nos gustó mucho la atención y servicio q More

by Silvia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Danho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique Beltran
June 10, 2016

Excellent Customer Service Our sales associate, Sam Danho, was professional, kind, and knowledgable. They offered complimentary lunch, drinks, etc while we waited for paperwork. More

by hodges1542
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Danho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Hartoonian
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