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Galpin Honda
Mission Hills, CA
5,341 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin!
Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other.
We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words.
We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors.
A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties.
We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business.
Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals.
Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,341 reviews
October 16, 2017
GREAT PRICE Leticia is a very nice young lady and gave us a great deal on a new Honda CRV. It was a pleasure working with her on a low pressure transaction. Leticia is a very nice young lady and gave us a great deal on a new Honda CRV. It was a pleasure working with her on a low pressure transaction. More
by Ray Pollok
Employees Worked With
Leticia Lopez
October 12, 2017
Great First Car Buting Experience Leticia helped me buy my car last night and it was the easiest, less stressful experience. She is an extremely easy going, straightforward, helpful pe Leticia helped me buy my car last night and it was the easiest, less stressful experience. She is an extremely easy going, straightforward, helpful person who helped me. I was returning my lease and interested in buying my first car. it was an easy process. If you are going to galphin Honda i HIGHLY recommend you see Letty. She will answer any questions you have and make sure you will get a great deal. Great experience and I will recommend her and Galphin to anyone. More
by Anai Ramirez
Employees Worked With
Leticia Lopez
October 12, 2017
Great Service I went in to buy my first car thinking I'd have to get a used one , thanks to his help I walked out with a 2017 Accord sport new ! I went in to buy my first car thinking I'd have to get a used one , thanks to his help I walked out with a 2017 Accord sport new ! More
by Laundry11
Employees Worked With
Chaudry Ahmed
October 11, 2017
Muy Buena a tension alcliente Meatendio demasiado bien mealludo muy bien paraque consiguiera unmejor financiamiento mejorque elqmeabia ofresido alprincipio ledije notraigo dinero p Meatendio demasiado bien mealludo muy bien paraque consiguiera unmejor financiamiento mejorque elqmeabia ofresido alprincipio ledije notraigo dinero para elentre ymeparese muy bien delaforma enque mealludo paraq metrajera el carro q queria More
by Elgrande
Employees Worked With
Andres Sanchez
October 10, 2017
The Best Experience!!! Went in late August to test drive a car that would fit 'Me'. Wasn't thinking about purchasing until I was guided by a wonderful Honda Associate, Andre Went in late August to test drive a car that would fit 'Me'. Wasn't thinking about purchasing until I was guided by a wonderful Honda Associate, Andres, who was knowledgeable with his cars. He gave me a wonderful/funny experience and I ended up buying my Honda HR-V. I highly recommend contacting andres if you are looking for a car because he is very patient, knowledgeable, professional, helps find what you are looking for and makes sure you are satisfied. All I can say is that I'm COMPLETELY IN LOVE WITH MY CAR!!! Many thanks to Andres with his expertise and also the Honda team for being amazing people. My So-Cal Helpful Honda People, lol. You guys rock! More
by Jigenlo
Employees Worked With
Cody. Genesee , Andres Sanchez
October 09, 2017
Easy, fast and enjoyable. Junior made getting my first brand new car a memorable experience! He catered to all of my needs and annoying requests. I was able to see his dedicati Junior made getting my first brand new car a memorable experience! He catered to all of my needs and annoying requests. I was able to see his dedication and passion for his job and customer care! Will definitely recommend him. More
by Jenny T.
October 08, 2017
Had a great experience Thank you chaudrey for being so helpfull and making my experience at Honda the best my secon time around, thus is my second time getting a car at Hon Thank you chaudrey for being so helpfull and making my experience at Honda the best my secon time around, thus is my second time getting a car at Honda and both times you where awsome!!!! Thank you.. More
by Mariapalos31
Employees Worked With
Chaudry Ahmed
October 07, 2017
Best Experience By far the best experience in a dealership . Ask for Alexander he will definitely take care of you! We got 2 vehicles for an AMAZING deal ! By far the best experience in a dealership . Ask for Alexander he will definitely take care of you! We got 2 vehicles for an AMAZING deal ! More
by Pollo2300
Employees Worked With
Alexander Tumasov
October 05, 2017
Honda accord Friendly and nice sales Letty Lopez. Would recommend to other people . People are nice but paper work took a little long other then that very good ex Friendly and nice sales Letty Lopez. Would recommend to other people . People are nice but paper work took a little long other then that very good experience More
by Chela
Employees Worked With
Leticia Lopez
October 04, 2017
Letty is Stellar I want to be clear that this review is strictly based on mt experience with Letty, who I only have positive comments for. She went above and beyond an I want to be clear that this review is strictly based on mt experience with Letty, who I only have positive comments for. She went above and beyond and patiently kept in touch with me for about a month while I finalized my decision. There were several people I could have bought from but I chose to buy from her. That said, I DID have some issues with the length of time it took me to get to finance (not Letty's fault). As a former salesperson myself, I know this is when people are going to be most likely to change their mind. I was at the dealership well over 6 hours to buy the car. In addition, because it was after midnight when I left the dealership, some plastic had been left wrapped around what I can only assume is my exhaust. The car exceeded 100 miles before I realized there was an issue. This is not Letty's fault, nor is it mine. I was not extremely satisfied to have to return to the dealership and demand priority for the removal service. And still I have anxiety about the potential damage done to my brand new car. More
by EnekaCummings
Employees Worked With
Other Employees :
Ricardo in finance. He was also pleasant., Leticia Lopez
