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Galpin Honda

Mission Hills, CA

4.9
5,274 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,274 reviews

December 19, 2023

If i could give this dealership 0 stars i would. Purchased a used vehicle from here and a week later had to send it to the shop. The team (David Godina, Customer Service) was absolutely useless and More

by am44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Godina, Mariza Gutierrez
Jan 18, 2024 -

Galpin Honda responded

Hi, we're so disappointed, Am44, that you didn't feel we lived up to our standard of excellence. That isn't how we strive to operate and if you're willing we'd like to discuss this further with you. We'd appreciate the chance to help regain your trust, so if you're willing, please contact us by phone or email. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

December 19, 2023

I appreciate Beverly for being patient and understanding to my situation. As it was my first car purchase ever. And I was a little nervous about it. She found a car according to my desired budget and featur More

by Assel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beverly Telmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Galpin Honda responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

December 18, 2023

I highly recommend this dealership! I got a certified pre-owned accord in a very good condition. My agent, Enrique Beltran, has helped me get the car that fits my needs and budget. I ex More

by Ncarivera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Galpin Honda responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

December 16, 2023

Great dealership! My family and I get cars from this Honda and Alex Diaz has helped us through it all and just helped me get a 2024 mustang ecoboost! More

by Jose R.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Galpin Honda responded

Hello Jose, we're happy you found our staff to be so supportive during your experience here at Galpin Honda. Let us know if you ever need more help -- until then safe travels! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

December 13, 2023

Junior Morales is a great sales person. Makes customers welcome. Puts all his effort to give there customers the best price. Hardly recommend him! More

by Marco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Galpin Honda responded

Hi Marco, thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

December 12, 2023

Junior is the man! ! He has helped me with multiple cars and has helped my Mom too!! Trust me you have to ask for Junior!! He will not disapoint you, and he will help yo More

by kandikizzez87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Galpin Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Galpin Honda. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

December 12, 2023

Stephen is just simply, one of the most well spoken, easy to talk to, no hassle dealers that I’ve come across. He makes everything crystal clear and easy as Sunday morning when it comes to buying a car and h More

by Yungseed98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Tampus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Galpin Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Galpin Honda. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

December 12, 2023

Stephen is the absolute best at Galpin. Worked with me to get me the best deal allowed at Galpin. I would definitely go back, only because of Stephen. More

by Gonzalez_Edgar23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Tampus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Martinez
Jan 18, 2024 -

Galpin Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Galpin Honda. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

December 12, 2023

Stephen Tampus was a great person/seller, he delivered what I ask with efficiency and respect. I ask him that I wanted to purchase my new vehicle smoothly and that’s what he did, he’s a great person felt More

by Salvadory844
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Tampus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen tampus
Jan 18, 2024 -

Galpin Honda responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

December 12, 2023

Stephen has been nothing short of amazing. His attitude is professional and yet makes you feel you are speaking with a friend. Couldn’t recommend him enough. More

by shortgame22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Tampus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Galpin Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Galpin Honda. Let us know if you ever need more help -- until then safe travels! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

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