Back

Galpin Honda

Mission Hills, CA

4.9
5,273 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
Contact Dealership

11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

Directions

By Type

Showing 5,273 reviews

January 09, 2024

Alex was able to work with me and got me into a 2024 Honda CR-V he was patient with me. The car I was driving wasn’t a safe car for myself nor my son! More

by nellie_baca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Galpin Honda responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

January 09, 2024

Great service and well taken care of. Thank you Alex diaz for the help and understanding More

by H.campos0911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Galpin Honda responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

January 05, 2024

Everybody was very kind and helpful . Alex made the buying purchase very straightforward and tired all options to get me a great deal. More

by Mike espinoza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Galpin Honda responded

Hi Mike, thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

January 02, 2024

Alex provided great customer service, worked professionally and quickly. Strongly recommend to others looking in need to buy a new/leased car from Galpin Honda! More

by Tanya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Galpin Honda responded

Hello Tanya, we're happy you found our staff to be so supportive during your experience here at Galpin Honda. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

January 02, 2024

Enrique is our go to sales rep when it comes to buying our cars. Always helpful and available. More

by jeannette_92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Galpin Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Galpin Honda. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

December 27, 2023

This dealership showed excellent service, professionalism, and informational. Any questions we asked were able to be answered with ease, and the hospitality was good. We were offered waters a More

by christianreyes783
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Tampus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Galpin Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Galpin Honda. Let us know if you ever need more help -- until then safe travels! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

December 23, 2023

Galpin Honda is the best in Southern California. Angel Hernandez was a pleasure to deal with as a sales person. The finance department was an excellent experience. Ryan K. More

by rskerner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Hernandez
Jan 18, 2024 -

Galpin Honda responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

December 22, 2023

Yes, We had a very positive experience. Very personable and respectful of our time. Love our new car. More

by MB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Arias
Jan 18, 2024 -

Galpin Honda responded

Hello, we are very happy to have provided you with such a positive experience! If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

December 21, 2023

Gracias . Alex Diaz .. Quedamos super satisfechos.y contentos Por todas sus atenciones..volveremos . Cuidese mucho... More

by Jose Arceo.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Galpin Honda responded

Hola José, nos alegra que hayas encontrado que nuestro personal te brindó tanto apoyo durante tu experiencia aquí en Galpin Honda. Nuestro objetivo es que todo nuestro personal brinde una experiencia positiva al cliente y nos alegra que esté satisfecho. ¡Feliz automovilismo! Neda Vega Directora de Relaciones con el Cliente (818) 922-3635 nvega@galpin.com

December 19, 2023

If i could give this dealership 0 stars i would. Purchased a used vehicle from here and a week later had to send it to the shop. The team (David Godina, Customer Service) was absolutely useless and More

by am44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Godina, Mariza Gutierrez
Jan 18, 2024 -

Galpin Honda responded

Hi, we're so disappointed, Am44, that you didn't feel we lived up to our standard of excellence. That isn't how we strive to operate and if you're willing we'd like to discuss this further with you. We'd appreciate the chance to help regain your trust, so if you're willing, please contact us by phone or email. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

...
10
...