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Galpin Honda

Mission Hills, CA

4.9
5,273 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,273 reviews

November 14, 2024

I soon as I arrived I was helped. Very polite and with a simile. I appreciated it! Thank you! More

by Uniquemarlene41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver
Nov 15, 2024 -

Galpin Honda responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

November 13, 2024

Highly Recommend! ” Alex was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along More

by JRODRIG1050
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Galpin Honda responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

November 13, 2024

Ron was so nice and helpful. He provided excellent customer service and made my experience buying a car less stressful. He also delivered my car that same night. I highly recomme More

by carmina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Vinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Galpin Honda responded

Hi Carmina, we are happy you found the team helpful in the purchase of your new car! If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

November 12, 2024

Silas did a wonderful job. He was professional, thorough, knowledgeable, and courteous. He really worked with me to help me leave with a car. (mine had died that day, and I had More

by denicesealy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silas Gary Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Mancilla
Nov 13, 2024 -

Galpin Honda responded

Hello, we are happy to hear of your positive experience with our dealership. We listen to the needs of every customer and are happy Silas was able to provide you with the guidance needed in making your decision. If there is anything else we can do for you, please give us a call. Safe and fun driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

November 12, 2024

If you want to purchase or lease a vehicle, please contact Alex Diaz's excellent customer service. He answered all of my questions and made the process easy. More

by Allesandrea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Galpin Honda responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

November 12, 2024

Edgar was so friendly and helpful. He sent me a video of the Honda Fit that I was interested in right away and his video really got me interested in the car. He and Ron were so nice, p More

by carmina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Vinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Galpin Honda responded

Hi Carmina, thank you for your kind review; we are happy to pass along your comments to the team here at Galpin Honda! If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

October 26, 2024

He was so helpful 🙏🏻😊… I’m very grateful he was little our angel.. to my family More

by gogika9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Galpin Honda responded

Hi, we are happy you found the team helpful in the purchase of your new car! If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com.

October 16, 2024

Edgar was super understanding and patient with me and my 100x questions. This was my first time purchasing a car. He understood my concerns and got me answers promptly. I felt that he was doing his best to More

by jnk1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Galpin Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Galpin Honda. Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

October 10, 2024

Alex is great. He helped me buy my first Honda years ago, and he’s kept in touch since. When I started thinking about a new car, I gave him a call and he responded More

by SnowBite
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Galpin Honda responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

October 05, 2024

Thank you to Edgar for helping me with the process of getting my first car making the process so easy. Super helpful ! Will be returning to him for me next car! More

by Andrew F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Galpin Honda responded

Hi Andrew, we are happy you found the team helpful in the purchase of your new car! If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

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