Galles Chevrolet
Albuquerque, NM
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General Sale Manager, Mike was OUTSTANDING! Jesus Castillo worked quickly and identified what I needed in order to make the sale. Galles is a really good dealership Castillo worked quickly and identified what I needed in order to make the sale. Galles is a really good dealership More
I gave Galles Chevrolet an excellent rating because my experience was just that, great! Our vehicle broke down while we were on vacation and Galles was right around the corner so we took our vehicle ther experience was just that, great! Our vehicle broke down while we were on vacation and Galles was right around the corner so we took our vehicle there. The Galles staff members were very quick to greet me and they were very friendly, experienced and helpful. Candice Munoz greeted me upon arrival and was very professional, experienced and friendly. She explained everything that was to be done to our Tahoe and what exactly would be covered by warranty and what wouldn't. She gave us a time frame and our vehicle was done exactly on time. While waiting for our vehicle to get serviced I observed other Galles employees not from the service area going above and beyond to help other patrons in the service area. Now that's what I call SERVICE! Thank you Galles Chevrolet. More
Bought 3 Chevys from this dealership in the past all new. 1985 Suburban, 2003 Tahoe and 2003 Suburban. All were great cars. This time Mr John Black did an excellent job in the end of year stress period. We d 1985 Suburban, 2003 Tahoe and 2003 Suburban. All were great cars. This time Mr John Black did an excellent job in the end of year stress period. We do not buy often and are apprehensive about dealers. John was wonderful in finding all the information for us and stepping up. The new manager at Galles was wonderful as well and the greeter Al Unser III was exceptionally polite and helpful and should be a good addition. We would especially like to commend Andy who knows everything and is a wonderful teacher. Our experience was wonderful with all these people and we highly recommend John Black and Galles with the new manager and intend to be back when we need a new vehicle. More
Had a great experience at this dealership. Because of a misunderstanding with the sales associate, I drove the car off of a curb at the dealership, thereby damaging the front plastic mud flaps. Marc Thomas misunderstanding with the sales associate, I drove the car off of a curb at the dealership, thereby damaging the front plastic mud flaps. Marc Thomas worked with Sales General Manager Mike Trovigno (sorry if I misspelled the last name) to work something out to get it fixed. Mike Trovigno was fantastic; he offered to take care of it at the dealership's expense. They are all wonderful people to work with. I would definitely do business with them again. This is my 3rd Chevy from those guys. Can't go wrong with Chevy, nor with this dealership. More
As soon as I arrived at Galles, I was greeted with smiles and enthusiasm. Mr. Jesus Castillo did an excellent job in showing me several cars and was very thorough in describing the various features. He was and enthusiasm. Mr. Jesus Castillo did an excellent job in showing me several cars and was very thorough in describing the various features. He was a gentleman and very easy to converse with and I would not hesitate recommending him to family or friends. Overall, my experience at Galles Chevrolet was excellent!! More
Fantastic experience with Galles and Marcos. He went above and beyond to make us feel welcome and he and Oscar and the whole team really worked together to make the sale. I would highly recommend Galle above and beyond to make us feel welcome and he and Oscar and the whole team really worked together to make the sale. I would highly recommend Galles and definitely ask for Marcos, however I didn't work with other sales personnel, but I'm sure they are all just as fantastic. More
Marcos was very friendly and very Informative about the vehicles. He knows his stuff and I highly recommend him an award or incentive. He is doing a great job and he truly help us in getting our new vehicl vehicles. He knows his stuff and I highly recommend him an award or incentive. He is doing a great job and he truly help us in getting our new vehicle and giving us a good deal. I am very happy with my new ride. I will definitely recommend your dealership to my family and friends. Andy work with Marcos and they did a great job. Good team work guys and you are awesome. More
My salesmen was very friendly, helped to get me a great price, and didn't pressure me into getting anything I didn't want, I was satisfied with my overall experience and would recomend Galles Chevrolet to price, and didn't pressure me into getting anything I didn't want, I was satisfied with my overall experience and would recomend Galles Chevrolet to anyone. More
My recent visit to the Galles Service department was a real pleasure. My service advisor Chris was waiting as I arrived, he fully explained what was to be done and an approximate completion time. He updat real pleasure. My service advisor Chris was waiting as I arrived, he fully explained what was to be done and an approximate completion time. He updated the progress when there was a slight delay. The technicians (Jerry and others) who worked on my Corvette were able to diagnose and fix a door light module issue. Upon completion Chris fully detailed how the problem was resolved. I was extremely pleased with his service knowledge and interpersonal skills. Ashley was responsible for ordering the module after an earlier Diagnostic visit. The part arrived promptly. I received post cards from her that the parts were ordered and again when they arrived. She also coordinated my appointments, both diagnostic and service, and always completed the customer satisfaction follow up phone calls. Ashley is extremely pleasant and excels at customer relations. It is like she is your personal guardian angel. A year earlier I met a most cordial salesman in Andy Michael. He made the ordering and purchase of the vehicle a real pleasure. Whenever I am at the dealership he always has a kind word. I would like to thank everyone involved with the purchase and service of my car. I can't complement these employees enough and highly recommend Galles Chevrolet for anyone's automotive needs. Phillip Cook More
All of my requests regarding the deal/price/trade in value were met very quickly and the sale went more smoothly than I have ever experienced before. Highly recommend. Charles Unale was a very low press value were met very quickly and the sale went more smoothly than I have ever experienced before. Highly recommend. Charles Unale was a very low pressure salesman as well as the rest of the team there. More