Gallery Ford of Pekin
Pekin, IL
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Good salesmanship, friendly, knowledgeable, hope service is as good. Got the vehicle I wanted for a descent price. Was disappointed in my trade in value on my truck. is as good. Got the vehicle I wanted for a descent price. Was disappointed in my trade in value on my truck. More
We bought our truck 5 years ago when it was Velde Ford. They went above and beyond to make sure we got our truck. We continue to bring it to Gallery Ford for the maintenance. From the day we purchased o They went above and beyond to make sure we got our truck. We continue to bring it to Gallery Ford for the maintenance. From the day we purchased our truck to every visit to the shop, we can’t praise every one enough for the hard work, kindness and professionalism they have demonstrated. More
Service department needs better communication. I had an oil change done and nobody informed me I could pick up my car. The next day I got my car and my paperwork said my rear brakes were in the re I had an oil change done and nobody informed me I could pick up my car. The next day I got my car and my paperwork said my rear brakes were in the red but nobody told me. Now I have to take it back in and be without my car for another day when it should have already been done. The GM called me to apologize but I did not yet know about the brakes. I believe in second chances but not thirds. More
They fixed all my recalls in a timely manner and I'm so thankful . I would definitely go to them again for all of my needs. Everyone was friendly and courteous. thankful . I would definitely go to them again for all of my needs. Everyone was friendly and courteous. More