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Gallery Ford of Pekin

Pekin, IL

3.9
51 Reviews

2200 North 8th St

Pekin, IL

61554

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Showing 51 reviews

September 21, 2023

Friendly and knowledgeable staff. Fast service! Takes excellent care of you and your vehicle. Thanks!! More

by mredtruck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacie Swingle, Rene Galvan
September 07, 2023

The staff is very friendly and efficient. They make sure that they understand your concerns with your vehicle and keep you informed of their finding and repair progress. They review the veh More

by George 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Kelsey
August 12, 2023

The mobile service feature was very convenient and the mechanic was polite, helpful, and professional. More

by pknight44
Service Time
Recommend Dealer
Yes
Employees Worked With
Mobile mechanic
August 04, 2023

Phone lines were down for a while so I had to submit a call request to the service department on their website. The SALES department called me twice in two days trying to sell me a car. Ridiculous. I just More

by Dc73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patience
August 01, 2023

I felt very welcome in this dealerships friendly atmosphere. Lucas wood was a thoughtful salesman who fought for my wants and needs. I never expected to get a brand new ford, but gallery ford made i More

by ronpowell217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas wood
July 27, 2023

Had t a good experience at this dealership everything went fine no problems going back on Monday More

by wcumby
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stacie Swingle, Rene Galvan
July 20, 2023

The dealer ships employees were very friendly and easy to work, I will do business again with them More

by Mhomerin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayalana
Jul 20, 2023 -

Mhomerin responded

Thank you so very much for all your hard work.

July 19, 2023

Took my truck in for a recall. Quick service and no problems. Out of the dealership with recall finished in under a hour. Very courteous and polite staff. More

by Tonyurban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very polite and courteous.
July 19, 2023

I had the best experience buying my car at Gallery Ford in Pekin. Nautica was my sales person. She was so helpful and had so much knowledge about Fords. The general manager was so friendly. The entire ex More

by Amy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
General Manager a male. Has been there a long time He was five stars
July 18, 2023

Very helpful and personable! Will always come back for work that needs to be done! More

by JAUMAN26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of gentlemen behind the outside service desk
3
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