Gallatin Honda

My 86 year old mother had her car in this dealership for a simply oil change. This was the worst experience ever. After she sat in the lobby for over 1 hour waiting on someone to check her in to be told th a simply oil change. This was the worst experience ever. After she sat in the lobby for over 1 hour waiting on someone to check her in to be told they did not have an opening to get her car in that day. She went to find someone to speak to and ran into the Mgr Mark and he said he would handle it but acted very put out by even being bothering by a question and said it was not his job to make appointments for customers oil changes. After another 2 hours she waited and he never came back to give her an answer. You would think the Mgr of the dealership would at least come back and give her an answer. I have called several times to speak with Mark and he will not return my calls. I’m sure this is a great dealership but the Mgr does not care at all about customers. My mother ended up leaving after 3 hours of waiting with no oil change. More

So happy to have this dealership in our area. They are so courteous and do a great job of taking care of your vehicle. I would definitely recommend them. courteous and do a great job of taking care of your vehicle. I would definitely recommend them. More

Great service, I have just serviced my car there for the first time the other day but I will be back in future. Seen some old faces also. first time the other day but I will be back in future. Seen some old faces also. More

Heather, Olivian, and Reed really treated us with respect, professionalism, and amazing customer service. They all made the process of leasing my first car super easy and fun. 10/10 would recommend t respect, professionalism, and amazing customer service. They all made the process of leasing my first car super easy and fun. 10/10 would recommend to family and friends. Happy I came here. More

Tyler, Justin and Heather were all awesome. Even the receptionist remembered my name when I came back in to drop off the title. highly recommend Gallatin Honda. receptionist remembered my name when I came back in to drop off the title. highly recommend Gallatin Honda. More

I feel like they are professionals and truthful with customers. customers. More

Fast service and helpful employees. Repairs are reasonable and trustworthy reasonable and trustworthy More

Gallatin Honda service department always does a terrific job servicing my Pilot. They have a friendly and knowledgeable staff and pricing is fair as well! job servicing my Pilot. They have a friendly and knowledgeable staff and pricing is fair as well! More

Tim is an excellent sales person and provided quality customer service. The sales process was very smooth. I highly recommend the Honda Gallatin dealership if you are in the market for a new vehicle customer service. The sales process was very smooth. I highly recommend the Honda Gallatin dealership if you are in the market for a new vehicle More

They have always been very helpful and caring about us as a customer. They honestly show they care about us as the customer by going above and beyond what many dealerships do a customer. They honestly show they care about us as the customer by going above and beyond what many dealerships do More