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Gallatin Ford - Service Center

Gallatin, TN

4.5
152 Reviews

152 Reviews of Gallatin Ford - Service Center

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October 04, 2024

Got in, and got out in no time. They gave me a list of things my vehicle will need in the near future. More

by LanceBowers615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Oct 04, 2024 -

Gallatin Ford responded

We're glad to hear you had a quick and efficient visit at Gallatin Ford! It's great that our team provided you with helpful information for your vehicle's future needs. Thanks for choosing us!

October 04, 2024

Excellent and professional advice and service rendered by the service advisor and technicians, with no unexpected surprises. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Gallatin Ford responded

Ryan, we're delighted to hear that our team at Gallatin Ford provided you with excellent and professional service. Thanks for sharing your experience!

October 03, 2024

My experience was very good, they finished on time and got my car to work properly. More

by henriquemabiala1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie
Oct 03, 2024 -

Gallatin Ford responded

We are so happy that our Gallatin Ford team earned your five stars. Thanks for the excellent review!

October 03, 2024

Great service! Jessica was extremely helpful, knowledgeable and professional. I was notified by text the status of my vehicle .Jessica called me with any issues an More

by rwhudson55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Cobble
Oct 04, 2024 -

Gallatin Ford responded

Thank you for the fantastic feedback! We're delighted to hear that Jessica and our Gallatin Ford team provided top-notch service. We appreciate your recommendation and look forward to assisting with any future needs!

September 30, 2024

They always provide fast and friendly service. It was busy during my visit and they still made it quick More

by jkars14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Gallatin Ford responded

We're glad to hear that our team at Gallatin Ford could provide you with quick and friendly service despite the high level of business. Thanks for sharing your feedback!

September 30, 2024

Dealer needs to do a better job, and let you know when you’re vehicle is ready. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Pardue
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Gallatin Ford responded

Bobby, thank you for leaving Gallatin Ford a four-star review. We will take note of this feedback and work on improving our communication moving forward. Take care!

September 28, 2024

Friendly, professionally staff. They have always kept me informed of service work and they back up any work. More

by Dalke2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Gallatin Ford responded

Thank you for the great feedback! We're glad to hear our team at Gallatin Ford has kept you well-informed and provided professional service. We appreciate your support!

September 27, 2024

Good experience all the way around. Everything was on-time and the employees were professional. More

by Bchesser5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Gallatin Ford responded

Thank you for your confidence in Gallatin Ford, and for your business. We are grateful to have you as a customer!

September 25, 2024

Came to our house and quickly completed the recall, the tech was very professional and informative. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
Sep 25, 2024 -

Gallatin Ford responded

This is the kind of feedback we work hard for at Gallatin Ford. Thank you for the stellar review!

September 24, 2024

Had no issues. Great staff! Very professional and competent. Will be back again as always. More

by Ironman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Gallatin Ford responded

Thank you for sharing your great experience with our team at Gallatin Ford! We look forward to working with you again in the future!

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