Gallatin Ford - Service Center

This dealership is under new ownership. There are not many people still there who worked under the precious ownership. Since most of the relationships established over the past 32 years are There are not many people still there who worked under the precious ownership. Since most of the relationships established over the past 32 years are gone, it is definitely different. More

The service took longer than I expected. After the service I started having issues with a tire air censor not functioning properly. The tire has adequate air but the censor for it keeps havi After the service I started having issues with a tire air censor not functioning properly. The tire has adequate air but the censor for it keeps having an error. More

Polite, timely and helpful, first class. Did more than I expected so I was very happy. Did more than I expected so I was very happy. More

Gallatin Ford worked me in for an oil change and diagnostics in a timely manner. Noah have a time frame to expect on how long I would expect to be there. He kept me updated on the progress and what diagnostics in a timely manner. Noah have a time frame to expect on how long I would expect to be there. He kept me updated on the progress and what was found that needed repair with total transparency. I will definitely be back again for routine maintenance and for factory spec repairs More

This particular experience was good, the gentleman who helped me was excellent, my experiences in the past have been awful helped me was excellent, my experiences in the past have been awful More

Best service I’ve ever gotten at this dealership and I’ve been doing business here for over 32 years been doing business here for over 32 years More

I had a recall on my Ford Escape. Collin contacted me about it, and said the technicians could come to my house to take care of it. I texted Collin when I was ready to have the work Collin contacted me about it, and said the technicians could come to my house to take care of it. I texted Collin when I was ready to have the work done, he sent the technicians to my workplace the same day. Avoided the hassle of dropping my car off at the dealership and having to arrange alternate transportation. Thank you Collin! More

The staff at this dealership are kind, polite and very helpful. My service appointment was quick and the service personnel very kind and polite. helpful. My service appointment was quick and the service personnel very kind and polite. More

Service writer was good. Have maintenance package and has been very convenient. Only complaint was that they rotated tires and never corrected tire pressure. Have maintenance package and has been very convenient. Only complaint was that they rotated tires and never corrected tire pressure. More

Stephanie was amazing in getting my recall on our ford escape fixed. She was very attentive and timely. She also took care of servicing my F250 and getting the alignment on the tires done quickly. I app escape fixed. She was very attentive and timely. She also took care of servicing my F250 and getting the alignment on the tires done quickly. I appreciate her attention to detail and communication via text. More