Gallatin Ford - Service Center

Gallatin Ford Service Dept. always gets me in and out efficiently. They don't force an upsell, but I also always drive away feeling secure that my vehicle is good to go. always gets me in and out efficiently. They don't force an upsell, but I also always drive away feeling secure that my vehicle is good to go. More

They showed up on time did the work and everything went great they did a Factory recall replacement for me great they did a Factory recall replacement for me More

Service was fast and efficient. Noah did a fantastic job! He let me know how long the servicing would take and called me when it was ready early! Noah did a fantastic job! He let me know how long the servicing would take and called me when it was ready early! More

Excellent service. Great communication. Noah provided excellent service, keeping me informed what to expect and how much time it would take, and what the estimated cost Great communication. Noah provided excellent service, keeping me informed what to expect and how much time it would take, and what the estimated costs were. Will definitely come back More

Everyone was so nice from the time I drove in until the time I left. time I left. More

Stephanie is great. She went beyond the expected. Great customer service representative and so friendly. She went beyond the expected. Great customer service representative and so friendly. More

Slow and unprofessional. Misleading. Didn’t listen to requests. Did not follow the steps for drop off and pick up of vehicles. Misleading. Didn’t listen to requests. Did not follow the steps for drop off and pick up of vehicles. More

Even though I bought all 5 of my Ford vehicles at other dealerships I bring them to Gallatin Ford for service because of the close proximity and convenience to where I live. dealerships I bring them to Gallatin Ford for service because of the close proximity and convenience to where I live. More

Jessica did a good job signing me in and keeping me informed. Prices are high but I imagine no higher then anywhere else. The F150 that I have has been a good vehicle. This is the 3rd one I have purch informed. Prices are high but I imagine no higher then anywhere else. The F150 that I have has been a good vehicle. This is the 3rd one I have purchased from you folks so I am a happy man. More

Danny was of great assistance to me on the repair of the transmission on my 2018 Ford F150. He communicated well and was prompt with any all follow-up transmission on my 2018 Ford F150. He communicated well and was prompt with any all follow-up More