Gallatin Ford - Service Center

The people at Gallatin Ford are very nice but the one gal in Service was just not as friendly as the others and I felt like she wanted my money more than trying to help me. in Service was just not as friendly as the others and I felt like she wanted my money more than trying to help me. More

He was polite and professional. He did the walk around with care and advised me where the waiting area was located. He let me know that he would come and get me when the car was rea He did the walk around with care and advised me where the waiting area was located. He let me know that he would come and get me when the car was ready More

Great customer service but just a little bit expensive. I just wish there prices were little more competitive with other places. I just wish there prices were little more competitive with other places. More

Always great service! I have lived in 4 states since buying this truck at Miracle Ford. I drive back to Gallatin so that I do not have to deal with other dealerships servi I have lived in 4 states since buying this truck at Miracle Ford. I drive back to Gallatin so that I do not have to deal with other dealerships service departments. This one is the best I have experienced by far. I have definitely noticed a difference since it is no longer Miracle Ford. They are a lot harder to reach on the phone now, but if I can get ahold of Jessica then I always get taken care of. More

It was a pleasure working with Stephanie. She’s wonderful! Make sure you ask for her. She’s wonderful! Make sure you ask for her. More

The Service Dept has been very thorough as well as kind to me over the years to me over the years More

Smooth process, liked the fact I could take care of everything at one station. Happy! everything at one station. Happy! More

I love the people in the service department who did great work in a very timely manner. i was in and out with my most recent oil change in under an hour. work in a very timely manner. i was in and out with my most recent oil change in under an hour. More

Free pick-up and delivery for maintenance is great. A little too much phone back and forth, but they acknowledge and are working on it. I find the dealer expensive, but everything is these days. A little too much phone back and forth, but they acknowledge and are working on it. I find the dealer expensive, but everything is these days. More

Staff was pleasant but did not complete the job I went in for and took much longer than anticipated. I waited three hours for an oil change. for and took much longer than anticipated. I waited three hours for an oil change. More