Gallatin Ford - Service Center

Jessica and the team always do a great job getting our trucks in, squared away and back out the door. Very nice lady. trucks in, squared away and back out the door. Very nice lady. More

They were very professional and and were willing to answer all the questions I had. I will be using this dealership from now on answer all the questions I had. I will be using this dealership from now on More

My oil change on a busy day was handled quickly getting me out on time. me out on time. More

Collin and Tyler were awesome I was in and out in no time without a hassle without a hassle More

From the start: I called to make an appointment, easy enough, but I had a question for the service writer. I was transferred to one and had to leave a message. No return call. Called again the next day a enough, but I had a question for the service writer. I was transferred to one and had to leave a message. No return call. Called again the next day and had to leave a message again. Chose not to. Day of appointment I received a call about picking up my truck for service which I gladly accepted. He was able to put me in touch with the service writer as I had not received a return call. My question was answered. My vehicle was picked up for service, serviced, and returned promptly. Communication during this process was flawless. Upon receipt of the paperwork I noticed it said that I refused services. This was confusing because i did not physically or verbally refuse any service. This information/services needed was not communicated to me in any form during the service appointment. Had I known I would have authorized such services. Overall the service provided was acceptable, but could have been excellent had the dealership communicated with me better. More

Took my vehicle here to have them take a look at it. According to the paperwork I received back. All they did was check the fluid level and ran a scan of the obd 2 port since there was active codes pres According to the paperwork I received back. All they did was check the fluid level and ran a scan of the obd 2 port since there was active codes present. (Check engine light on). Then they made their recommendations. They gave me a price for the recommended work at a little over 4100 dollars. I declined for them to do the repair. I feel the car isn't worth that much. Long story short. They charged me over 254 dollars for about 5 to 10 minutes of work. To tell me everything already knew. My advice to anyone thinking about taking their vehicle their for a diagnosis don't! Save yourself a lot of money. Buy a code reader and Google the codes or look the codes up on YouTube. Or you can go by an auto parts store and they can read the codes for you. Chances are, there is information available in relationship to the codes that showed up. That you can possibly fix the problem yourself or give you more information about whether getting it fixed is worth it. More

Everyone is always pleasant to talk with and they inform you of what needs to be done to your vehicle you of what needs to be done to your vehicle More

EXCELLENT and very understanding. Noah was very thorough, kind, and polite and kept me up to date on the progress of my vehicle. Noah was extremely thoughtful. I have always had wonde Noah was very thorough, kind, and polite and kept me up to date on the progress of my vehicle. Noah was extremely thoughtful. I have always had wonderful service and was updated the entire time I was there. I give Miracle Ford an A+ 5 Stars. I was very pleased and will always return to have my vehicle serviced. Thank you, Jeanne Hesson from Hendersonville, TN More

I was called to remind me that I needed an oil change. I appreciated that and from there the experience was great. Noah was professional, courteous, helpful and above all knowledgeable. When I bought my B I appreciated that and from there the experience was great. Noah was professional, courteous, helpful and above all knowledgeable. When I bought my Bronco through Miracle Ford I experienced many layers of incompetence. Under the new ownership I am very pleased with the service so far. More

I had a great experience getting a much needed new set of tires on my Ford Expedition. tires on my Ford Expedition. More