Gallatin Ford - Service Center

Best service I’ve ever gotten at this dealership and I’ve been doing business here for over 32 years been doing business here for over 32 years More

I had a recall on my Ford Escape. Collin contacted me about it, and said the technicians could come to my house to take care of it. I texted Collin when I was ready to have the work Collin contacted me about it, and said the technicians could come to my house to take care of it. I texted Collin when I was ready to have the work done, he sent the technicians to my workplace the same day. Avoided the hassle of dropping my car off at the dealership and having to arrange alternate transportation. Thank you Collin! More

The staff at this dealership are kind, polite and very helpful. My service appointment was quick and the service personnel very kind and polite. helpful. My service appointment was quick and the service personnel very kind and polite. More

Service writer was good. Have maintenance package and has been very convenient. Only complaint was that they rotated tires and never corrected tire pressure. Have maintenance package and has been very convenient. Only complaint was that they rotated tires and never corrected tire pressure. More

Stephanie. was great to work with and took great care of my vehicle. She was very helpful getting information that I needed to know. I highly recommend her to he was great to work with and took great care of my vehicle. She was very helpful getting information that I needed to know. I highly recommend her to help anyone and will be back when I need repairs. More

Stephanie was amazing in getting my recall on our ford escape fixed. She was very attentive and timely. She also took care of servicing my F250 and getting the alignment on the tires done quickly. I app escape fixed. She was very attentive and timely. She also took care of servicing my F250 and getting the alignment on the tires done quickly. I appreciate her attention to detail and communication via text. More

I went in to have two recalls taken care of and then an oil change. Danny is the representative who received my truck. He was very personable, knowledgeable, respectful and courteous. My truck was done oil change. Danny is the representative who received my truck. He was very personable, knowledgeable, respectful and courteous. My truck was done soon r than I expected and things couldn't have taken place any better than they did. More

Service great Jessica and Noah excellent price was explained and completed in timely manner need to have return visit for taillight lens problem under warranty explained and completed in timely manner need to have return visit for taillight lens problem under warranty More

The dealership workers are friendly, professional and well spoken. The dealership is clean and inviting. well spoken. The dealership is clean and inviting. More

Had a disappointing experience with a dealer local to me, was quite surprised that Noah got me in same day. He was personable and got me back on the road quickly. Will be taking all of my service to him. was quite surprised that Noah got me in same day. He was personable and got me back on the road quickly. Will be taking all of my service to him. More