192 Reviews of Gallatin Ford - Service Center
Noah is the service department is awesome to work with. He helped get my truck serviced quickly and without any worry of being up charged. I will definitely be using him in the future He helped get my truck serviced quickly and without any worry of being up charged. I will definitely be using him in the future More
Fast service. Fair price. Will be back. Blah, blah, blah, blah, blah, blah, blah, blah. Fair price. Will be back. Blah, blah, blah, blah, blah, blah, blah, blah. More
Took my truck to have oil changed and fuel filter replaced. $610.00 and I have 0 confidence in the service. Fluids were not topped off. Back of the front seat when I picked it up was laying all the replaced. $610.00 and I have 0 confidence in the service. Fluids were not topped off. Back of the front seat when I picked it up was laying all the way back like someone had been sleeping in the truck. When I got home I got a notice that one of my rear tires were flat. Very difficult to get intouch with the service writer. On my invoice was declined services for brake fluid leaking and transmission fluid leaking. Neither are leaking and was not connected about it. Service writer assured me that they weren’t leaking. Also recommend service of coolant flush, transmission service, brake service, fuel service, (even though it was just done that day) throttle body service. I have just had these services done about 15,000 miles ago. This is called trying to rip the consumer off. I feel I could have gotten better service at a quick oil change place. I have spoken with the service writer and am waiting for the service manager to contact me. Seems they have a new service manager that doesn’t give a crap about the customer. Service was done on 1/08/25 and today date is 1/16/25 so they have had plenty of time to respond to me. STAY AWAY. NO OWNERS DON’T CARE ABOUT THE CUSTOMER. They have my number and I am not hard to get ahold of. More
They were punctual and complete. Jessica is always professional and interested in your concerns and opinions Jessica is always professional and interested in your concerns and opinions More
Excellent service very fast. Noah was very professional and ensured he got my vehicle in and out with no issues. Noah was very professional and ensured he got my vehicle in and out with no issues. More
Quick and concise. Straightforward as a dealership can get. Headache-free, no complaints. Jessica is awesome. Straightforward as a dealership can get. Headache-free, no complaints. Jessica is awesome. More
Jessica and the team always do a great job getting our trucks in, squared away and back out the door. Very nice lady. trucks in, squared away and back out the door. Very nice lady. More
They were very professional and and were willing to answer all the questions I had. I will be using this dealership from now on answer all the questions I had. I will be using this dealership from now on More
My oil change on a busy day was handled quickly getting me out on time. me out on time. More