Gallatin Ford - Service Center

5 It was a great experience The service writer, Bryan, was wonderful and very easy to work with. I would highly recommend him to anyone needing anything. was wonderful and very easy to work with. I would highly recommend him to anyone needing anything. More

What a rip off. First you charged me $250 for an analysis. Then, you quoted me $1700 for two CV axle repair when I only need one. I got it fixed for $380. Thanks bu First you charged me $250 for an analysis. Then, you quoted me $1700 for two CV axle repair when I only need one. I got it fixed for $380. Thanks but no thanks. They should shut you down. More

There a reason I only take my car here. TJ and his team is awesome. TJ and his team is awesome. More

Tried charge for transmutation when it was under factory and lifetime warranty. Took months of going back and forth. Service desk was never friendly or helpful. We will never go back after using them for ye and lifetime warranty. Took months of going back and forth. Service desk was never friendly or helpful. We will never go back after using them for years. More

Always have a good experience there. TJ and the service team are great. Highly recommend TJ and the service team are great. Highly recommend More

Honest. Direct. Professional but Personal The business manager realized my needs and took care of business with no hassle or red tape Direct. Professional but Personal The business manager realized my needs and took care of business with no hassle or red tape More

Took f150 truck in for service 7-5-22, they ordered the part that day, but it is now the 7-20-22 and they can't tell us anything about the part or why they can't get the truck repaired, I found out that part that day, but it is now the 7-20-22 and they can't tell us anything about the part or why they can't get the truck repaired, I found out that there was a recall on the part they can't get and even the ford Co rep. can't help us They are getting the same run around as we are getting.We looked up a video on utube and it explained that Ford has known about the problem since 2019. (Molded leadframe) We have no car at this time and they will not give us a loaner, they just say it is under warrenty so we shouldn't worry. But my mothwer is 81, and I take her to the doctor all the time I am having to call Uber's and its getting expensive. We are a our wits end, where do we go to get some help!! More

A one star rating is too high. I have a 2006 Explorer that had a check engine light. My wife suggested to take it to Ford as they have all the correct software to diagnosis the pro I have a 2006 Explorer that had a check engine light. My wife suggested to take it to Ford as they have all the correct software to diagnosis the problem. They came back with leaking exhaust manifold. Over 2,000.00 dollar fix. We took it to 4 way and they fixed both manifolds for 1,200.00. Still had check engine light. Took back to Ford and this time for another 100.00 check they said it was low fuel pressure. Pump needed to be replaced. Cost was again over 2,000.00 dollars. Took the car to Fritz auto who said the pump was good, bad fuel injector. Saved thousands. Good job Miracle. More

Had an appointment to get keys made and programmed to my truck. Got there a little before appointment time and went in to let them know I was there. They told me just to get in line. So I was 7 cars back truck. Got there a little before appointment time and went in to let them know I was there. They told me just to get in line. So I was 7 cars back and when they got to me they told me it would be 30 minutes to 1 hours tops. I waited 2 hours and 22 minutes for them to get the job done. Turns out the appointment is just with the person who writes down what you come in for. Very dissappointed that I had to wait so long for keys. Would go somewhere else next time. More