Gallatin Ford - Service Center

Danny Barker was my contact person. He was excellent with explaining everything and leaking me informed. He was very personable and we had a good conversation while he completed my pape He was excellent with explaining everything and leaking me informed. He was very personable and we had a good conversation while he completed my paperwork about our favorite Thanksgiving dish. I left my Stanley in the waiting room and called the dealership and Danny brought out to my car once I arrived. He went above and beyond! More

The service took longer than I expected. After the service I started having issues with a tire air censor not functioning properly. The tire has adequate air but the censor for it keeps havi After the service I started having issues with a tire air censor not functioning properly. The tire has adequate air but the censor for it keeps having an error. More

Noah was great to deal with. Service was fast and excellent. Would highly recommend to others Service was fast and excellent. Would highly recommend to others More

This dealership is under new ownership. There are not many people still there who worked under the precious ownership. Since most of the relationships established over the past 32 years are There are not many people still there who worked under the precious ownership. Since most of the relationships established over the past 32 years are gone, it is definitely different. More

Polite, timely and helpful, first class. Did more than I expected so I was very happy. Did more than I expected so I was very happy. More

Gallatin Ford worked me in for an oil change and diagnostics in a timely manner. Noah have a time frame to expect on how long I would expect to be there. He kept me updated on the progress and what diagnostics in a timely manner. Noah have a time frame to expect on how long I would expect to be there. He kept me updated on the progress and what was found that needed repair with total transparency. I will definitely be back again for routine maintenance and for factory spec repairs More

This particular experience was good, the gentleman who helped me was excellent, my experiences in the past have been awful helped me was excellent, my experiences in the past have been awful More

Best service I’ve ever gotten at this dealership and I’ve been doing business here for over 32 years been doing business here for over 32 years More

I had a recall on my Ford Escape. Collin contacted me about it, and said the technicians could come to my house to take care of it. I texted Collin when I was ready to have the work Collin contacted me about it, and said the technicians could come to my house to take care of it. I texted Collin when I was ready to have the work done, he sent the technicians to my workplace the same day. Avoided the hassle of dropping my car off at the dealership and having to arrange alternate transportation. Thank you Collin! More

The staff at this dealership are kind, polite and very helpful. My service appointment was quick and the service personnel very kind and polite. helpful. My service appointment was quick and the service personnel very kind and polite. More