Gallatin Ford

We were pleased with the personable behavior of the Manager, salesman and lastly Sandra was a breath of fresh air to seal the deal. The Manager's efforts to win the day with the sale and trade in vehic Manager, salesman and lastly Sandra was a breath of fresh air to seal the deal. The Manager's efforts to win the day with the sale and trade in vehicle negotiations was successful and we did not feel pressured in any way. More

Ryan was great - not too pushy and gave me plenty of space to think and discuss. Showed me options on the computer then we went out to the lot which saved time and made sure that he knew exactly what I space to think and discuss. Showed me options on the computer then we went out to the lot which saved time and made sure that he knew exactly what I wanted. Great overall experience. More

Very welcoming - great talks - cameron and john have great customer service - will more than likely buy a few more vehicles from them, those guys you need to keep around! Thanks again great customer service - will more than likely buy a few more vehicles from them, those guys you need to keep around! Thanks again More

Ryan was awesome and went above and beyond to make sure I was taken care of! was taken care of! More

Professional, well organized, knowledgeable, efficient, friendly and patient describes Ryan our salesman and Jim in the finance dept. I would definitely recommend this dealership. friendly and patient describes Ryan our salesman and Jim in the finance dept. I would definitely recommend this dealership. More

A one star rating is too high. I have a 2006 Explorer that had a check engine light. My wife suggested to take it to Ford as they have all the correct software to diagnosis the pro I have a 2006 Explorer that had a check engine light. My wife suggested to take it to Ford as they have all the correct software to diagnosis the problem. They came back with leaking exhaust manifold. Over 2,000.00 dollar fix. We took it to 4 way and they fixed both manifolds for 1,200.00. Still had check engine light. Took back to Ford and this time for another 100.00 check they said it was low fuel pressure. Pump needed to be replaced. Cost was again over 2,000.00 dollars. Took the car to Fritz auto who said the pump was good, bad fuel injector. Saved thousands. Good job Miracle. More

Sales and finance was professional. When my problem started is when I was on my way home with my 2015 Volkswagen Tiguan. I was about a block from my house when someone ran the stop sig When my problem started is when I was on my way home with my 2015 Volkswagen Tiguan. I was about a block from my house when someone ran the stop sign and slammed into the passenger side. After talking to the insurance company a week later the car was taken back to the dealership for repairs. While my vehicle was there at the body shop the fiance company told the body shop not to release the car to me? The insurance company paying for the repairs told me that. Not the dealership. Sandra did a wonderful job getting me refinancing due to my job change. The problem was the body shop gave me 4 promised delivery dates!! 4! My car stayed in the shop for 2 months! I decided to walk away not knowing exactly when my car would be done! The real bad thing is the dealership did nothing to offer me a different car. I told them Friday that I would be in Saturday to see if they could get me into a different car. After thinking about it I decided not to. The body shop never called me when they said they would call. I always had to call them with no returned calls! The last promised date was by management. The date went by with a call Friday saying my car was not ready yet that they think the rear cradle would probably need to be replaced. It was so bad at this time the dealership was paying for my rental. I just wanted my car. Seeing how I did not sign new paperwork yet. I took my tag and left! No deal was offered to me at all!!! Did nothing on there own to save the deal!! You think they would try to save a deal on a vehicle that was on the lot for 3 months! Nor satisfied!!!! More

Ryan was wonderful! Honest , upfront and educated about the vehicles. We Highly recommend Ryan Skirvin ! Honest , upfront and educated about the vehicles. We Highly recommend Ryan Skirvin ! More

Honest and fair. No pressure to purchase. Limited inventory but that is the times we are in No pressure to purchase. Limited inventory but that is the times we are in More

Told the salesman what another dealership was offering for our navigator as is said I wouldn’t take less obviously but liked their expedition more. I specified already had financing and would not have mor for our navigator as is said I wouldn’t take less obviously but liked their expedition more. I specified already had financing and would not have more than an hour and a half to get done. All was agreed upon. I sent all paperwork and a video of my vehicle and pics. I get there wait awhile for them to come to me and tell me they were not going to half of what was discussed. After that I asked for title. They sent another salesman to see me to help me out! Truly a bait and switch dealer! More