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Gallatin Ford

Gallatin, TN

4.7
1,502 Reviews
Call Dealership (629) 228-9457
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1394 Nashville Pike

Gallatin, TN

37066

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1,502 Reviews of Gallatin Ford

May 16, 2023

I purchased a used truck and had a recall work performed by them. Both were pretty painless. Wish they still had a bodyshop, I wanted the truck I bought buffed out and they could not do it. But that was pre More

by andywarrenbc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
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May 17, 2023 -

Gallatin Ford responded

Thank you for taking the time to leave a review! We're glad that your purchase and recall work went smoothly. We apologize for the inconvenience regarding the bodyshop. Nonetheless, we appreciate your understanding. We look forward to serving you again in the future!

May 13, 2023

Jim was nice and reasonable to work with, and made the process very smooth and most importantly, low pressure More

by cox.531@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jim Elgas
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May 13, 2023 -

Gallatin Ford responded

So glad to hear! We appreciate your business!

May 12, 2023

They always do a good job at informing me It was a pleasant experience What is this? It's irritating More

by MWAGGENERS@COMCAST.NET
Recommend Dealer
Yes
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May 13, 2023 -

Gallatin Ford responded

We're so glad to hear that our team was able to deliver a pleasant experience. We appreciate your business and for taking the time to leave a review!

May 11, 2023

Javier did a fantastic job. He kept me informed of the progress of my order, he answered all my annoying questions quickly and professionally. A very pleasant experience from More

by derf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Andrade
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May 12, 2023 -

Gallatin Ford responded

Thank you! We're so glad to hear that Javier, and our entire team was able to make it happen for you! We appreciate your business and for taking the time to leave a review!

May 07, 2023

Easy and enjoyable, as much as a car buying experience can be or has ever been in a very long time. More

by curtisgetchel
Recommend Dealer
Yes
Employees Worked With
Javier Villarreal
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May 08, 2023 -

Gallatin Ford responded

So glad to hear! We appreciate your business and for taking the time to leave a review!

May 07, 2023

excellent i was driving home in my F150 i bought from you all.... great customer service always! More

by Daniel
Recommend Dealer
Yes
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May 08, 2023 -

Gallatin Ford responded

Thanks Daniel! So glad to hear. We appreciate your business and for taking the time to leave a review!

May 07, 2023

It was pleasant, fast and easy Staff was extremely friendly and courteous would definitely come back again More

by luis.pulido88@yahoo.com
Recommend Dealer
Yes
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May 08, 2023 -

Gallatin Ford responded

So glad to hear! We appreciate your business and for taking the time to leave a review!

May 07, 2023

No pressure, pleasant and positive experience. They got me in the perfect truck for me at a great price and earned my repeat business. More

by Davidzsabo@gmail.com
Recommend Dealer
Yes
Employees Worked With
5
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May 08, 2023 -

Gallatin Ford responded

So glad to hear! We appreciate your business and for taking the time to leave a review!

May 07, 2023

Great Everything you need and want in a dealership so helpful in every aspect Thankful to have them in our lives More

by LEONARDYOUNG04@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Charlie
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May 08, 2023 -

Gallatin Ford responded

Thank you! We truly appreciate your business and for taking the time to leave a review!

May 07, 2023

The cost was more than what I remembered being told. It could be my issue. More

by ststeng@gmail.com
Recommend Dealer
No
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May 08, 2023 -

Gallatin Ford responded

Thank you for your feedback. We apologize for any confusion regarding the cost of our services. If you could provide us with more information about what you were told previously, we would be happy to review our records and see if there was any miscommunication. Please reach out to our customer care manager, TJ Pardue, at 615-527-5855, to discuss further.

May 08, 2023 -

ststeng@gmail.com responded

I’m a return customer and have always asked your service so when my truck gave me the notice of a needed oil change on my recent trip to Nashville I knew where I wanted to have that service done. As to be expected when contacted about the service and subsequent inspection there were a number of items that could or should be addressed. Be sides the oil change I mentioned that the wiper fluid pump was not working and could that be looked at as well. When contacted I was quite sure I was told that the pump needed to be replaced and the cost to do so was $144.00 and change. Upon paying the bill it was $300 give or take as I don’t have the receipt in front of me at the moment. I obviously paid the bills but was naturally shocked. I wish I had said something at the time but didn’t. The price on the oil change was fair but the pump caught me off guard.

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