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Gallatin Ford

Gallatin, TN

4.7
1,501 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,501 Reviews of Gallatin Ford

September 03, 2025

Hello and Yes I had a great experience buying a car from Ford in Gallatin from Mike. He was great , excellent customer service skills and the over all staff was really great. Great hospitality and very spac More

by sha2000green
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cartiera Kessee, Chase Darby, Fedy Ali, Gunner Findley, Javier Andrade, Justin Roller, X'zavian Johnson, Zach Howell, Troy Heilman, Diana Holt
Sep 04, 2025 -

Gallatin Ford responded

Thank you for your kind words! We’re thrilled Mike and the team made your experience enjoyable and that your car looked fantastic. Safe travels from all of us at Gallatin Ford!

September 03, 2025

Great service. Very timely. Jessica was very knowledgeable and was able to help me set up my ford pass in my truck. Really nice visit. More

by ronniewyatt05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Cobble
Sep 04, 2025 -

Gallatin Ford responded

Thank you for sharing your experience with Jessica and the team! We'll be sure to pass along your kind words. See you next time! - Gallatin Ford

September 03, 2025

They worked with me toll get the payment I needed sales man where very professional More

by Randallscottsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Darby, Faith Hayes
Sep 04, 2025 -

Gallatin Ford responded

There is nothing better than a great review. Thanks for giving Gallatin Ford your business, Randall!

September 01, 2025

Jessica is fantastic. She’s good to work with. She kept me informed of everything that was going on. She sent me a video of the inspection. I appreciated that I asked her More

by jcneals10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I enjoyed meeting the general manager, TJ Pardue, Jessica Cobble
Sep 03, 2025 -

Gallatin Ford responded

Thank you for sharing your wonderful feedback about Jessica and our team! We are thrilled to hear you felt informed, comfortable, and well taken care of during your visit. We truly appreciate your business and look forward to serving you again at Gallatin Ford. Safe travels!

September 01, 2025

They are lacking on service advisors and took over 10 minutes to acknowledge my presence .they have these people call me all the time to come back and get service I did and this is how I was treated. It More

by dcrand3398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TJ Pardue, Stephanie Seffers, Danny Barker Jr.
Sep 02, 2025 -

Gallatin Ford responded

I'm sorry to hear about your experience with our service team. We strive for prompt and attentive customer care, so it's disappointing to learn we fell short during your visit. Your feedback is important, and we'd like the opportunity to make things right if you decide to return in the future. Please feel free to reach out anytime with any questions or concerns Thank you, Tj Pardue - Service Manager - 615-452-2792 ext 2233

August 31, 2025

She got me in last minute! New tires, oil change, wheel alignment! Saved me money! She’s awesome! I look forward to seeing her again when I need work done on my truck! More

by bruno.anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Cobble
Sep 03, 2025 -

Gallatin Ford responded

Thank you for sharing your experience with our team! See you next time at Gallatin Ford! Safe travels!

August 31, 2025

Everyone was completely friendly and professional. I told him what I wanted needed and how I expected around doing things and it was taken care of. I recommend Gallatin Ford to anybody thank you Fedy More

by cpcaudio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fedy Ali, Jacob Maged
Sep 02, 2025 -

Gallatin Ford responded

We're glad to hear Fedy and Jake took great care of you! Thank you for recommending Gallatin Ford and for your business. We hope to see you again!

August 31, 2025

Quiero agradecer especialmente a Fedy por su excelente atención en el concesionario Ford. Desde el primer momento fue muy profesional, atento y paciente al responder todas mis preguntas. Me ayudó a encont More

by Nestor Fleitas Lamas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fedy Ali, Kayleigh West, Marcelino Santos-Vega
Sep 03, 2025 -

Gallatin Ford responded

Néstor, estamos felices de que su experiencia con Fedy fue excelente de principio a fin. Gracias por elegir Gallatin Ford y por compartir sus comentarios. Que disfrute mucho su compra nueva!

August 30, 2025

Well I contacted Fedy about a used truck and we didn't work out , that so later he reach back to me on new and we work deal great guy easy no pressure salesman found me truck quickly got it and finance gu More

by Gary Cook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fedy Ali, Tyler Doyle
Sep 02, 2025 -

Gallatin Ford responded

Gary, thank you for sharing your outstanding feedback about Fedy and our team! We are thrilled to hear you had such a positive experience at Gallatin Ford. We hope you and your family enjoy your new truck, and we look forward to serving you in the future!

August 29, 2025

It was a very good experience. Bryan and other staff members were very helpful and professional during my visit. More

by donniegfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan, Jessica Cobble, Lauren O'neal
Sep 02, 2025 -

Gallatin Ford responded

Thank you for sharing your experience, Donnie! We will pass along your kudos to Bryan and the rest of the team. We hope to welcome you back to Gallatin Ford down the road.

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