Back

Gallatin Ford

Gallatin, TN

4.7
1,501 Reviews

1394 Nashville Pike

Gallatin, TN

37066

Directions

By Type

1,501 Reviews of Gallatin Ford

September 28, 2025

Have taken my Ford F150 to this dealer since moving here in 2015. Always excellent service, communication, and friendly service reps. More

by elainem1821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Deweese, Jessica Cobble, Stephanie Seffers
Sep 30, 2025 -

Gallatin Ford responded

Thank you for your loyal business and for choosing Gallatin Ford since 2015! It's great to hear that you've consistently received excellent service from our team. We look forward to serving you and your Ford F-150 for many more miles down the road!

September 25, 2025

Matt was very helpful and informative. He listed to all my wants in my next car and made them all happen for me. I have wanted a bronco for years and today I was able to make that happen t More

by Madisonjeffers2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hein
Sep 25, 2025 -

Gallatin Ford responded

Congratulations on your new Bronco, Madison! We are thrilled to hear that Matt made the experience so smooth and positive at Gallatin Ford. We’ll pass along your kind words and we hope to welcome you back again down the road!

September 24, 2025

Antonio saved the day for me. This was his first week on the job, and he wasn’t receiving much assistance, but he stepped right up and got my request done . Good job Antonio. More

by Cd4412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Vaughn
Sep 25, 2025 -

Gallatin Ford responded

We are grateful for your feedback! It’s wonderful to hear that Antonio went above and beyond at Gallatin Ford. We will be sure to pass along your kind words to him!

September 21, 2025

It was a really bad experience the worse I ever had I'll never do business here again I was so stressed out!!.. More

by mc9433530
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryant Rogers , Marcelino Santos-Vega
Sep 22, 2025 -

Gallatin Ford responded

I'm truly sorry to hear about your negative experience and the stress it caused you. This is not the kind of feedback we want from our valued guests, and I'd like to better understand what went wrong during your visit. If you're open to it, would you please call me so that we can discuss this further? Thank you for sharing your thoughts with us. John McCann - Sales Manager - 888-348-7783 x 2101

September 20, 2025

I didn't have a appointment but they took me right in. They said it would be a hour and half. It was done in one hour and fifteen minutes Great service and everyone was polite. More

by Walt Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayleigh West
Sep 22, 2025 -

Gallatin Ford responded

Hi Walt! We are happy to know our team accommodated you promptly and provided efficient service. Thank you for choosing Gallatin Ford!

September 19, 2025

The service department at Gallatin Ford exceeded my expectations. From the moment I arrived, I was greeted warmly and treated with professionalism. The technicians provided clear explanations, timely u More

by frankm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Seffers
Sep 19, 2025 -

Gallatin Ford responded

Frank, we're so glad to hear our team made your experience a smooth one! Thank you for choosing Gallatin Ford and for sharing your feedback. Drive safely!

September 19, 2025

Jessica always gets ya in and out as quick as possible and does everything to put her customers first More

by Hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Cobble
Sep 22, 2025 -

Gallatin Ford responded

Hunter, it's wonderful to hear that Jessica made your experience seamless and efficient at Gallatin Ford. We'll be sure to pass along your appreciation to her! Safe travels ahead!

September 19, 2025

Jessica is amazing, great experience always . I drive from Lebanon because I was not happy with my local dealer More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Cobble
Sep 22, 2025 -

Gallatin Ford responded

David, knowing that you travel from Lebanon to see Jessica at Gallatin Ford Service speaks volumes. Thank you for your continued trust and support. Safe travels ahead!

September 17, 2025

Jessica was great and very friendly. Overall service was hassle free. Gallatin Ford will be the place to get my F-150 serviced from here out More

by hatgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Cobble
Sep 17, 2025 -

Gallatin Ford responded

We’re happy to hear Jessica took such great care of you. Thank you for your business and for choosing Gallatin Ford!

September 16, 2025

I had never used mobile service. It was very convenient and the tech was great! He showed up early and I didn't have to lift a finger except to hand him the keys. Great experience!! More

by lch467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the tech
Sep 17, 2025 -

Gallatin Ford responded

We're happy to hear you enjoyed our mobile service at Gallatin Ford! It's wonderful that the team made everything so easy. Thank you for choosing us and for sharing your feedback! Safe travels!

...
28
...