Gallatin Ford

New owners wanting to make sure your experience is right. They picked up the car and delivered it back. A nice feature. They picked up the car and delivered it back. A nice feature. More

Dealing with Aaron was a pleasure. He was very knowledgeable, and made the process of buying my Used truck a pleasurable experience. I absolutely hate shopping for vehicles, but Aaron He was very knowledgeable, and made the process of buying my Used truck a pleasurable experience. I absolutely hate shopping for vehicles, but Aaron took the stress out of it and the process went smoothly and I feel I got a great deal. Thank You Aaron, and the whole Gallatin Ford team. I will add that they need work in the DJ area, kept hearing the same song a lot... lol More

Matt asked questions and determined exactly what my car needed to have done. Dealership performed the service and I am happy with results. needed to have done. Dealership performed the service and I am happy with results. More

We worked with Matthew A. and had a great experience. He was easy to work with and willing to help in any way he could. I would rate Matthew 5 stars. Working with Finan and had a great experience. He was easy to work with and willing to help in any way he could. I would rate Matthew 5 stars. Working with Finance was another story. Without asking us, the person we worked with added an extended warranty that would have added another $4,500 to the overall cost of the vehicle. MOST dealerships ask before adding to make sure the purchasers want or don’t want the extended warranty. We were somewhat surprised by this and quickly declined the additional extended warranty. We should have been presented with the options prior to it being added to the contract. Also, he added a cost for key replacement. We had this removed as well. He also added Gap Insurance without asking. We didn’t and don’t need Gap Insurance. If it were me, I would advise the finance department that they need to discuss EACH item with the buyer(s), and let them decide beforehand, rather than pushing these extras on to them and expecting them to just say “yes” without really knowing or understanding what is going on. I think what they are doing is somewhat underhanded and unfair to the buyer(s). More

I wish they would Give an appointment time for routine maintance, like oil chances, that they know how long it takes. The appointment time for check in is useless. That's the only reason o didn't give the maintance, like oil chances, that they know how long it takes. The appointment time for check in is useless. That's the only reason o didn't give them 5 stars. Explanations, communications and professionalism is good. More

Everyone we worked with was incredibly pleasant. We really enjoyed working with our salesman, Zach Howell. The entire staff made us feel like family. We will always recommend Gallatin Ford and look We really enjoyed working with our salesman, Zach Howell. The entire staff made us feel like family. We will always recommend Gallatin Ford and look forward to working with them again in the future. We had a terrible experience at Bates Ford and the team at Gallatin welcomed us and never pressured us! Highly highly recommend! We were also pleasantly surprised by Gunner in the finance department. It is inspiring to see such a young man in a big position. He was wonderful to work with, as well! More

Colin was very friendly and helpful. I would recommend him and request him next time I’m in I would recommend him and request him next time I’m in More

My experience at Gallatin Ford has been positive. During the buying process or having accessories installed, it has all been positive. During the buying process or having accessories installed, it has all been positive. More

Andy was the best salesperson we have ever worked with! ! Highly recommend asking for Andy if you need a vehicle and we will be customers for life! ! Highly recommend asking for Andy if you need a vehicle and we will be customers for life! More

I went looking at new vehicles and did not intend to buy that day! With the exceptional service offered by Zach, our salesman, I bought my Expedition Tremor! that day! With the exceptional service offered by Zach, our salesman, I bought my Expedition Tremor! More