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Gallatin Ford

Gallatin, TN

4.7
1,501 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,501 Reviews of Gallatin Ford

July 20, 2016

Great people and nice new building. I gave miracle ford a excellent rateing for the service and for our salesman Bill Parker.I would recomaend Miracle ford to anyone Ps Love the new buil More

by Backin99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Parker
Jul 22, 2016 -

Gallatin Ford responded

Backin99, Thanks for taking the time to post a review. We are very proud of our new facility and pleased that you felt the same. Your salesperson, Bill Parker is a great asset to our sales force. We are happy that you can give him your recommendation. Thanks for your purchase and we look forward to seeing you for your maintenance.

July 19, 2016

Car Buying Pleasure The entire car buying process was easy and most important of all pressure free. My sales agent, Bill Parker was courteous and patient, showing m More

by Ceci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Parker, Jim Morgan
Jul 20, 2016 -

Gallatin Ford responded

Ceci, Thank you so much for another purchase and taking the time to acknowledge our staff. We pride ourselves on being low pressure, so it's nice to see our philosophy works. Bill Parker and Jim Morgan are great people to have as part of our business. We're glad they delivered. We look forward to seeing you back for your regular maintenance needs.

July 14, 2016

Outstanding Employees and Service The dealership is first class from top to bottom. Everyone I encountered was friendly and professional. Daniel was very responsive, knowledgeable, and More

by Redfirebird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio, Jim Morgan
Jul 15, 2016 -

Gallatin Ford responded

Rdfirebird, Thanks so much for your review. We are pleased that you found Daniel and Jim Morgan professional, patient and FIRST CLASS! Does that mean we now get complimentary champagne? Seriously though, we're glad you had a fantastic experience and we look forward to seeing you here for service.

July 08, 2016

Excellent The entire staff was tremendously helpful and knowledgeable. Michael James went far above the expected. He was very aware of features of all variety w More

by Brian Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Somaru, Michael James
Jul 12, 2016 -

Gallatin Ford responded

Brian, Thank you for taking the time to review our dealership. We are very pleased we were able to make your purchase happen. We work everyday with folks that don't have perfect credit, and while we're not "miracle" workers, employees like Kris Somaru use their experience and our bank relationships to get folks the best finance terms we can. We are also pleased that Michael James was knowledgeable in the features of your new vehicle to where you are very pleased and feeling it's performance is flawless. We couldn't be happier for you. Thanks, and many happy motoring miles!

July 05, 2016

awesome Great people took our trade in and helpped us get in a newer truck, worked with what we gave them our price range and got us approved sales was not pu More

by Hurt2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John James, Jim Morgan
Jul 12, 2016 -

Gallatin Ford responded

Hurt2008 Thanks for your review! We've very pleased you feel John James and Jim Morgan are great people because we think so too! We're also glad to have been able to "work with what you gave us" in a non-pushy way to get you approved for a new truck. It's just what we do. We look forward to seeing you back for your regular maintenance needs.

July 03, 2016

Great Service, Great Salesman, Great Experience! This was, without a doubt, the most positive experience I've ever had buying a vehicle. The salesman, John Parker, was very knowledgeable and took a More

by msandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parker
Jul 03, 2016 -

Gallatin Ford responded

msandler, Thank you for such an awesome review! It is very humbling to hear such compliments, for often times we don't feel worthy of them. We are very grateful to have John Parker on our staff. He is just a good guy and really does care about how he treats his customers. Obviously, it shows in how you felt about your purchase. We also always ask our customers questions that may lead to additional eligibility for rebates. As for trades, we use current market conditions to determine values which often can allow us to offer more than "book values." We are very happy that everything worked out in your favor. Thanks again!!!!

June 26, 2016

Top Notch Outstanding service, professional, and extremely reasonable. Best Ford Dealership in Middle TN. Daniel Custodio and Jim Morgan went above and beyond t More

by clammers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio, Jim Morgan
Jun 26, 2016 -

Gallatin Ford responded

clammers, Thank you so much for your awesome review! Daniel Custodio and Jim Morgan are great assets to our business and we were recently a finalist as "Best Place To Buy A Car" in Sumner County, so we may soon be the best in Middle TN. We'll keep pushing for the top! Tell your friends and help us get there faster!

June 24, 2016

Awesome The dealership was great and Daniel was super friendly and extremely knowledgeable about the vehicle. I also did have to wait very long for my vehicle More

by Jbird7373
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio
Jun 24, 2016 -

Gallatin Ford responded

Jbird7373, Thank you for your review. It is gratifying to hear that Daniel Custodio was both friendly and knowledgeable. We understand that customers today do quite a bit of research before making their purchase decision (after all it's a big commitment) so our salespeople go through hours of training per vehicle to know its features. Thanks for your purchase! We look forward to seeing you back at the dealership for your maintenance needs.

June 21, 2016

Just what I needed They had a big selection of vehicles to choose from. I was looking for a vehicle to accommodate my health issues and found a Ford Escape. Everyone was More

by Jane81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John James
Jun 21, 2016 -

Gallatin Ford responded

Jane81, We're very pleased to hear that you found our sales staff friendly enough to make you feel at home. It is a philosophy we train for everyday. We believe that our sales environment is a cut above most others. Thank you for taking the time to recognize John James. He is a great asset to our business and we are happy to have him. Congratulations on your new Escape purchase. We wish you many years of great service.

June 21, 2016

Helped out of a tough situation Helped secure a deal with outside thinking of the box. Ended up with a deal I never thought possible More

by sbickel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio
Jun 21, 2016 -

Gallatin Ford responded

sbickel, Box? What box? We're very happy that Daniel's experience enabled you to get your great deal! Thanks for your purchase and for taking the time to recognize Daniel Custodio. We wish you many happy years with your new Ford and look forward to seeing you come back to keep it running smooth.

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