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Gallatin Ford

Gallatin, TN

4.7
1,501 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,501 Reviews of Gallatin Ford

September 06, 2016

Purchase of our new 2016 F250 Pick Up Truck Bill Parker made our purchase of this truck easy. He put my wife and I at ease while going through the process by explaining the truck's features, ga More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Parker, Kris Somaru
September 01, 2016

Easiest purchase Daniel Custodio made the purchase as easy as possible. I was able to get all the information I needed off the internet. I used the true car website to More

by Brarriola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio
Sep 27, 2016 -

Gallatin Ford responded

Brarriola, Thank you for taking the time to review Daniel Custodio. We're pleased that your purchase went so smoothly. What you describe is the perfect scenario for a purchase using the internet for transparency, no-haggle pricing, and ease of the transaction. We welcome this type of transaction and hope others will read this review and decide to purchase the same way with us. Come on down!! We're ready!!

August 28, 2016

best car buying experience This was by far the best car buying experience I have ever had. My salesman, Dennis Lauderdale Jr. was great. No pressure to buy, very honest, and all More

by rrader
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Lauderdale, Coach Rollins, Adam Sloan
Aug 31, 2016 -

Gallatin Ford responded

rrader, Thanks for the nice review. We are pleased that we are in the top spot for the car purchases you've made. It's something we strive very hard to achieve. It's nice to see that our newest sales staff members, Adam and Coach, were a part of it. We wish you many years of good service on your vehicle and look forward to being able to keep it well maintained.

August 25, 2016

excellent!! this is our fourth vehicle from here, always been very satisfied! just turned 18, bought my first vehicle, awesome service. my dad trusts them & it's More

by Oke Brittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Somaru, Jim Morgan, Mike Certeza, Adam Sloan
Aug 31, 2016 -

Gallatin Ford responded

Oke Brittany, Congrats on your first car purchase! We're so pleased your family thinks enough of us to have you follow suit. We expect this to be the start of a very long relationship. Thanks also for the recognition to Mike, Kris, Adam and Jim. Teamwork makes the dream work! Remember to see us to keep that nice vehicle well maintained.

August 24, 2016

Will be back for my next vehicle Charlie was very accommodating when I bought the truck, but he also checked back after the sale and even got some items out of the old trade-in I had More

by Ema12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
Aug 31, 2016 -

Gallatin Ford responded

Ema12, Thank you for recognizing Charlie Piper for a job well done. It's nice to see the follow up, since we believe our relationship starts with the sale where some salespeople believe it ends when you drive off.

August 23, 2016

Customers are King! Next to buying a home, buying a new vehicle is one of the most stressful purchases a family makes. Thank you to the entire Miracle Ford team for maki More

by TimMary007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper, Bryan Hopper, Adam Sloan
Aug 31, 2016 -

Gallatin Ford responded

TimMary007, Thanks for the review and your continued patronage. We are very pleased to have added Adam SLoan to our staff and glad that he merited your recognition. We appreciate your recommendation.

August 20, 2016

Great Dealership Clean, friendly, knowledgable, fair deal, no double talk. Good buying experience. Sales associate as knowledgable about vehicle. Financing was handle More

by Lisa0312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
Aug 30, 2016 -

Gallatin Ford responded

Lisa0312, Thank you for your review. It is very succinct, which we hope reflects our professionalism in our approach to sales. Thanks for the purchase and we look forward to helping you keep in well maintained.

August 19, 2016

Easy to deal with, without a doubt. Charlie goes the extra mile to be helpful and get the customer what he/she is looking for. Charlie has a friendly demeanor. Thanks Charlie. More

by Ema12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper, Adam Sloan
Aug 20, 2016 -

Gallatin Ford responded

Ema12, Thanks for your recommendation and purchase. Charlie is a very hardworking employee. It's nice to be recognized by customers for what we see everyday. We're very pleased he was able to assist you and make your purchase enjoyable.

August 16, 2016

Worth The Drive We started shopping via the Internet, and were immediately inundated with emails from many dealers. After sorting through them, it became apparent th More

by Chuck
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
Aug 16, 2016 -

Gallatin Ford responded

Chuck, Thanks for your very nice review. It's really rewarding to hear that Charlie Piper stood out among dealers in a two hour radius. That can be a lot of dealerships! We're also pleased that our purchase process was efficient. We do value our customer's time and do our best to make your purchase quick and easy. Thanks again for your purchase.

August 12, 2016

Comments on Service Experience on August 11, 2016 The service visit was two fold, warranty and regular maintenance. The work was completed to my satisfaction, and it was completed in a most timely man More

by Melvin Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Cindy" in the Cashier's Office. Unfortunately, I forgot the name of my Service Technician., Bryan Hopper
Aug 13, 2016 -

Gallatin Ford responded

"Melvin, Thank you very much for taking the time to post a review. We are very pleased our service staff was able to meet your expectations. It's rewarding to hear kind words about our cashier, Cindy, and having Bryan take the time to say hello and ask about your wife. It's also nice to hear a compliment about our new facility. So much is geared toward making our service customer's time relaxing and comfortable. We look forward to servicing your vehicle here for years to come."

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