Gallatin Ford

"Awesome Mike" Great experience buying a used car from Mike. My son and I visited to purchase a car for my son. Mike was patient with us as we tried to make our deci Great experience buying a used car from Mike. My son and I visited to purchase a car for my son. Mike was patient with us as we tried to make our decision. Mike was straight forward, no pressure, and a genuinely nice person to deal with. We didn't buy on day one, but, returned the next day and purchased the vehicle. Great job Mike! More

Bought a ford edge This visit was great. Not like a typical car lot where they try to get you to buy something you can not afford. We told Daniel Custodio are budget and This visit was great. Not like a typical car lot where they try to get you to buy something you can not afford. We told Daniel Custodio are budget and he did what he had to do to get it to that budget. Very knowledgeable salesman, great guy, and the whole staff made us feel like we mattered. Coach was great to our kids and to us. Even offered us some food. Thanks to all and thank you Daniel for the service you gave us. More

Vehicle Purchase Had a real good day today. Purchased a beautiful 2014 Ford F150 Platinum and met a real good guy, Daniel Custodio. Daniel treated me as I would hope Had a real good day today. Purchased a beautiful 2014 Ford F150 Platinum and met a real good guy, Daniel Custodio. Daniel treated me as I would hope to be treated. He was very professional, helpful and friendly. I have purchased over 20 vehicles over the years and I would rate this experience as one of the best. I look forward to growing my relationship with the dealership and am sure there will additional purchases in the future. I highly recommend Daniel to anyone looking for a new or used vehicle. More

Excellent Service Again! They were a real life-saver on this purchase. Earlier the same day I had totaled my 2015 Ford F150 pickup. Checking the inventories of local dealers, They were a real life-saver on this purchase. Earlier the same day I had totaled my 2015 Ford F150 pickup. Checking the inventories of local dealers, I found that Miracle had two pickups that matched my list. One a 2017 that was Magnetic Gray (not out preferred color) and one a 2016 that had all the required items and was nearly a duplicate to the totaled 2015. Though the 2016 was out with a sales person Miracle quickly traced it down and had it back to the lot. In the mean time we worked on how we were going to be able to work the deal while waiting on the insurance company to finish the paper work. With the help of Miracle Ford I went from a totaled vehicle in the morning to a new look alike replacement that evening. A Miracle sale. More

"Great People" My husband and I were very pleased with the experience while purchasing our Ford Explorer. After searching for months we narrowed it to two vehicle My husband and I were very pleased with the experience while purchasing our Ford Explorer. After searching for months we narrowed it to two vehicles both located at Miracle Ford in Gallatin. John James was very informative and did not pressure us while we made our decision. The process was stress free. More

Quality Dealership I started my vehicle search 4-5 months in advance. I knew when I was going to buy a vehicle. The sales team was excellent in working with me. I was no I started my vehicle search 4-5 months in advance. I knew when I was going to buy a vehicle. The sales team was excellent in working with me. I was not pressured into anything early, and we reviewed many vehicles before locking in on the one I bought. My experience was great. Daniel did a great job explaining all the truck features and did not let me drive off before explaining everything. More

Enjoyable experience purchasing our daughter's first new car My wife and I truly enjoyed the experience that Daniel Custodio provided us when purchasing our daughter's new car at Miracle Ford in Gallatin. My wife and I truly enjoyed the experience that Daniel Custodio provided us when purchasing our daughter's new car at Miracle Ford in Gallatin. More

Great Collision Center My wife and I purchased a '16 Dodge Dart GT from Miracle Chrysler back in March. In August, to avoid a wreck, my wife was forced to make an unexpected My wife and I purchased a '16 Dodge Dart GT from Miracle Chrysler back in March. In August, to avoid a wreck, my wife was forced to make an unexpected turn into a parking lot. While making the turn she clipped a curb which damaged the right rocker panel in front of the rear wheel. Marty and his crew were very professional, courteous and friendly. The repair was flawless. To their credit, when the initial repair wasn't satisfactory to them, they never hesitated to redo the work and treated it just like it was their own vehicle. Thanks... More

Excellent service from start to finish. I was looking online for a new truck and found the exact one I wanted at Miracle Ford. I initially talked to Bryan Hopper, who is one of the managers I was looking online for a new truck and found the exact one I wanted at Miracle Ford. I initially talked to Bryan Hopper, who is one of the managers there. He was very helpful when explaining what rebates were applicable for the truck I wanted, and even took the time to explain the Ford A plan since my dad works for Ford. Bryan was very helpful, and had to deal with me calling a lot - they really wanted to see me get this truck, and went out of their way to help make the numbers work for me. I went to get my truck on a Saturday, and Bryan wasn't there that day (he told me he wouldn't be there, and passed my info on to someone else). When I walked in the door, Jim Galvin, the owner, was standing there to greet me. He was very nice, not pushy to get a sale, and easy to talk to. The salesman that I worked with was Daniel Custodio. He was very helpful, not pushy, and eager to show me the details of the deal and also the details of the vehicle itself. I already had the numbers worked out with Brian prior to coming into the dealer, and Daniel just had to make sure everything was in order, and then we were good to go. After signing the paperwork with Charlie, I was ready to hit the road in my brand new truck. Before I left, Jim thanked me for my business, and informed me that the first oil change was on them. This dealership seems more focused on customer service and making repeat customers than just making a bunch of sales. As long as I'm living in Middle Tennessee I'll be a customer of theirs. More