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Gallatin Ford

Gallatin, TN

4.7
1,501 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,501 Reviews of Gallatin Ford

September 22, 2017

Ask for Charlie Piper My sister and I were totally charmed by Charlie's southern hospitality and friendliness. He was know-ledgable, sincere, and willing to work with us. More

by Sue B
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra and Jennifer responded to my online requests...I never met them., Charlie Piper, Jim Morgan
Sep 23, 2017 -

Gallatin Ford responded

SueB, Thank you for your very kind review. Charlie is a great asset to our sales team and we're confident he will find the perfect vehicle for you. It's also encouraging to see that you started your search with an internet request as many customers do. So from Sandra and Jennifer to Charlie and Jim Morgan, I hope you saw that we all "sing from the same song sheet" to make sure our customer's experience is consistently pleasant and professional. We look forward to seeing you back and completing your purchase.

September 02, 2017

Ask for John James John was very knowledgeable, not pushy, and so patient while we looked at nearly ever f150 on the lot. We feel like we got a good deal and let be our More

by myouree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John James
Sep 07, 2017 -

Gallatin Ford responded

Myouree, Thanks so much for the five star review! John is an experienced professional and we are very happy to have him on our staff. We're pleased you were able to work with him and find a truck you'll be happy with for many years. We look forward to seeing you back for your regular maintenance.

August 12, 2017

Great Staff - Friendly, Fair, Professional. I have made a decision 2 years ago to have all of my maintenance work done via Miracle Ford. New facility is great a More

by Gary Waddell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Hill, Lindsay Butler, Yeysson Ayala
Aug 16, 2017 -

Gallatin Ford responded

Gary, Thank you so much for your 5 star rating. We appreciate you choosing Miracle Ford for your vehicle's maintenance. We are aware that folks have options for their vehicle maintenance and we work hard at keeping our services competitive both in cost and in our customer's time. We look forward to seeing you again soon!

August 10, 2017

Servicing of my Lincoln I am the owner of a Lincoln MKC, and Wayne Hill and the entire Service Staff takes superior care of me and my Lincoln. There is no Lincoln dealership More

by Mike Schramke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Wayne Hill
Aug 12, 2017 -

Gallatin Ford responded

Mike, Thank you for taking the time to review us and your 5 star rating! We are pleased that you choose us to service your Lincoln. Our dealership is happy to work on Lincolns and we are fully capable to service them. Wayne and Jessica work hard to make sure our customer's experience is how you describe. In a position that is often helping customers who are upset over something breaking, it is nice to get words of encouragement. Thanks again!

August 05, 2017

Charlie is a ROCK STAR! Our buying experience with Charlie Piper was awesome! No pressure and easy to talk to made Charlie the perfect fit for us. We purchased 2 cars last More

by Nancy Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
August 03, 2017

Great experience Was a wonderful experience. The car I wanted to see was out on loan, and Mike told me he would call as soon as it was back in, since it was back anyti More

by FTA37066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Jones, Mike Dobson
Aug 03, 2017 -

Gallatin Ford responded

FTA37066, Thank you for your 5 star review! We are very pleased that Mike and Sandra were able to make your experience so pleasant. We understand that it can be little things like promptly returning a call and having a car ready that can make a big difference and we work hard at doing these as often as possible. Thanks for being a new loyal customer! 😄

July 28, 2017

Great car buying experience! We had to drive almost 2 hours to see the car we were interested in and after speaking with Jennifer at the dealership we felt very comfortable that t More

by Cindic02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coach Rollins, Jennifer Daugherty, Chase Rennie
July 28, 2017

Great Experience We were looking for a newer Explorer, after finding one we were interested in online I then contacted Bryan at Miracle Ford. We worked out the deal p More

by dblint19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John James, Bryan Hopper
July 28, 2017

quick and easy was a great guy to deal with ! would recommend these guys for that new ford . was in and out in a few hours on a new f-350 .. no complaints ! More

by scott goforth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hopper, Ken "KJ" Johnson
June 19, 2017

Purchase of Ford Focus I had a great experience with the dealership. Chase was very helpful and showed me a car that I will be perfect for me. I will recommend Mirale Ford. More

by Janice0527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My experience with Sandra Jones was exceptional. She was very friendly and helpful. , Chase Rennie
Jun 20, 2017 -

Gallatin Ford responded

Janice0527, Thanks for your purchase and taking the time to post a review. Chase and Sandra do a great job for us, however it's your opinion that is most important. We're very pleased that you felt your experience was exceptional since we train daily to make sure we give that level of service to our customers. We look forward to seeing you back for your regular maintenance.

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