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Gallatin Ford

Gallatin, TN

4.7
1,501 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,501 Reviews of Gallatin Ford

April 06, 2026

I needed a recall performed and they were able to send out a mobile technician. Everyone was super friendly and accommodating! More

by DominiqueWebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler
Apr 07, 2026 -

Gallatin Ford responded

Dominique, thank you for sharing your experience! It's great to hear our mobile technician was helpful and accommodating. Safe travels from the Gallatin Ford team!

April 06, 2026

Service and service technician who did the work was excellent. My service advisor was very sub par and rude. Would recommend this dealer for service just because of the care of vehicle and video take d More

by carson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew England
Apr 06, 2026 -

Gallatin Ford responded

Carson, thanks for your feedback. We're glad to know the service technician met your expectations but we're disappointed to hear about the interactions at our service desk. We'll use this as an opportunity for improvement in customer relations. If you would like to discuss further, please reach out. Thank you, Austin Janco - Service Manager - austin.j@gallatinford.com

April 05, 2026

Friendly, fast and very professional! They get the work done in a very timely manner. More

by Bnordgren21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Pardue, Jessica Cobble, Stephanie Seffers, Nate Musgrave
Apr 07, 2026 -

Gallatin Ford responded

Thank you for doing business with Gallatin Ford! Here's to smooth, safe miles ahead!

April 05, 2026

Gallatin was easy to work with, and they were able to complete repairs in a timely manner. More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew England
Apr 07, 2026 -

Gallatin Ford responded

Thank you for your positive feedback, Michael! We're glad we could provide you with a smooth experience and complete your repairs efficiently at Gallatin Ford.

April 05, 2026

Thank you X’zavian for this wonderful experience. X’Zavian made my experience easy. Honestly I thought I would get denied as I’m use to going to buy here pay here’s but today I left with one of my dr More

by Khadeeja D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Piper, Justin Roller, X'zavian Johnson, Jacob Maged, Andrew Mieir
Apr 06, 2026 -

Gallatin Ford responded

Khadeeja, we are so happy to hear X'zavian and our team made your experience seamless and enjoyable! Congratulations on your new car, and we hope you're feeling better. Safe travels from all of us at Gallatin Ford!

April 04, 2026

Kendra was very knowledgeable and always kept me updated about my car when it was in service. Im still upset about them not fixing my sunroof when I bought my car last may. I had it 2 months and the canva More

by larrygore44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra
April 02, 2026

Chad was our salesman and was extremely kind, patient, and knowledgeable. Jacob in financial was amazing and really took his time to make sure we understood everything. Overall, I would have to say it w More

by Tfults
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Maged, Chad Embry
Apr 03, 2026 -

Gallatin Ford responded

We are delighted to hear this was the best and easiest car buying experience you have ever had! It means a lot to hear that Chad and Jacob went above and beyond to assist you. Thank you for choosing Gallatin Ford and for sharing your support! Congratulations on your purchase!

April 02, 2026

Great experience! Bought a 26 Bronco! Will buy my next vehicle from them! Kristen got me set up with Jacob,my salesman, and he did a great job! As I said, great experi More

by jlegge54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Lichtenstrahl, Miranda Crook, Keaira Williams
Apr 03, 2026 -

Gallatin Ford responded

Thank you for sharing your feedback! We're glad Kristen and Jacob provided a great experience at Gallatin Ford. Enjoy your 2026 Bronco! Safe travels!

April 01, 2026

Very helpful! I would definitely recommend! Great service and done in a timely manner. Thank you! More

by Briancallihan11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Seffers
Apr 02, 2026 -

Gallatin Ford responded

There is nothing better than a great review. Thanks for giving Gallatin Ford your business, Brian!

April 01, 2026

So far all of my interactions with everyone there at Gallatin Ford has been wonderful More

by themontc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Pardue
Apr 02, 2026 -

Gallatin Ford responded

Thank you so much! We appreciate your business here at Gallatin Ford.

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