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Gallatin Ford

Gallatin, TN

4.7
1,501 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,501 Reviews of Gallatin Ford

May 14, 2021

Everyone was very informative, kind, and no pressure. The follow up was great and took care of all questions and concerns promptly. Would recommend everyone to shop here. More

by ricdsimmons183
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Hill, Ryan Mellons
May 14, 2021 -

Gallatin Ford responded

So glad to hear. Thank you for taking the time to leave a review!

May 15, 2021 -

ricdsimmons183 responded

Very friendly staff and more than willing to help. Just can't beat the customer service. Thanks for everything you did.

May 06, 2021

Bought 2019 ranger it is now 2021 and I'm having issues with air conditioning cooling passenger side while only heat comes out drivers side I drive vehicle a lot have put 63000 miles on it and guess what n More

by Paul
Customer Service
Recommend Dealer
No
Employees Worked With
Chris Perry
May 07, 2021 -

Gallatin Ford responded

Hi Paul. We're sorry that you are having these issues. Warranties for different parts of the vehicle last either a specific amount of time, or a specific number of miles. For example, when you buy from Miracle, we offer a Powertrain Warranty for as long as you own your vehicle. For a 2019 Ford vehicle, Ford's Bumper to Bumper warranty (which would include the Air Conditioning) is 3 years/36,000 miles, whichever comes first. Since your vehicle is over that mileage, the bumper-to-bumper warranty no longer applies. Please feel free to reach out to our Fixed Operations Director Robert Fleites to talk over all of your options as well.

May 07, 2021 -

Paul responded

Very nice that a person uses his vehicle for everything and before its 2 years old no matter the miles your just shunned by the dealer miles shouldnt matter on a very new vehicle but i understand the system still doesnt make it right

May 06, 2021

Ryan was an excellent salesman. He helped me find exactly what I was looking for and was very thorough in explaining every detail about the truck. I had an exceptional experience! More

by Brysongraves21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mellons
May 07, 2021 -

Gallatin Ford responded

So glad to hear! We appreciate your business. Welcome to the Miracle family!

May 06, 2021

The service department did a great job on my truck it was under warranty they did not disagree, special thanks to Bryan Robert's he was very professional he explained and showed me what was wrong More

by Denny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Roberts
May 07, 2021 -

Gallatin Ford responded

Hi Denny. So glad to hear that Bryan and team were able to get you and your truck taken care of. Thank you for taking the time to leave a review!

May 03, 2021

Cam is the best. He will do everything to get you into the car or truck you want or need. He treats you like family. More

by chapmanms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hall
May 07, 2021 -

Gallatin Ford responded

Thank you!

April 30, 2021

I must saw, everyone at the Jeep dealership was very welcoming. Mason is very personable and informative. He answered all of my questions along with giving me information pertaining to the sell that hel More

by glorydayz43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Null, Joe in Finance
Apr 30, 2021 -

Gallatin Ford responded

Thank you! So glad to hear that Mason and our entire team were able to get you taken care of. We appreciate your business. Welcome to the Miracle Family!

April 28, 2021

Absolutely appalling experience with service/ body shop. Our truck was in shop for 7 weeks and still not fixed correctly. From the beginning we identified problems in that refurbished chassis parts were ord More

by Meaganstate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert, Emilio and Tim Galvin , Jimmy Galvin Jr
April 23, 2021

Thank you to T.J. and our friends at Miracle Ford Service Department for the recent service work done on my Ford F-150 pickup. I had several recalls and service related things done and even though you all More

by MBOTSKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. in Service Dept.
Apr 23, 2021 -

Gallatin Ford responded

So glad to hear that TJ and our team are always able to get you taken care of! Thank you for taking the time to leave a review!

April 21, 2021

Cameron is the best! He is super helpful and knowledgeable. I will never buy another vehicle from anyone else but him! I will always recommend Cameron to anyone looking for a car new or used. More

by Gracie Hampton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, Cameron Hall
Apr 23, 2021 -

Gallatin Ford responded

Thank you Gracie! We're proud to have you as part of the Miracle Family!

April 21, 2021

Cam is the best of the best!! Not only did I buy a car from him but my daughter bought one the next day. Knowledgeable, friendly, patient, I could go on and on. Absolutely a great experience without the h More

by Nikki H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, Cameron Hall
Apr 23, 2021 -

Gallatin Ford responded

Nikki, so glad that Cam was able to get you and your daughter set up! Welcome to the Miracle Family!

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