Gallatin Ford
Gallatin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great experience buyng 2 new Escapes Miracle's inventory of new Escapes far exceeded other dealers in the area. Our salesman, John James, spent most of the day helping my daughter and I f Miracle's inventory of new Escapes far exceeded other dealers in the area. Our salesman, John James, spent most of the day helping my daughter and I find two Escapes that matched our needs perfectly. He listened to what we were looking for, and took time to walk around the lot with us to find the best vehicles for us. During the test drive, he pointed out several features of the cars to get us comfortable with the newest technology. He was very open to questions, and quite knowledgeable about the features. The Finance Manager, Jim Morgan, was very helpful in explaining financing options and getting both of us the best financing packages. Everyone in the dealership went the extra mile to make us feel welcome. In 40 years of buying cars, this was by far the most enjoyable car-buying experience of my life. I will send all my friends to John James at Miracle Ford! More
Happy Couple We went in to look at a used Edge that I found on the internet site for Miracle Ford. I was contacted and set up a time to look at the vehicle with my We went in to look at a used Edge that I found on the internet site for Miracle Ford. I was contacted and set up a time to look at the vehicle with my husband. Daniel Custodio was awesome. Never pushy always very professional. We test drove three vehicles that day and felt so comfortable about how we were not bullied or strong armed into buying a vehicle there. We felt so comfortable through the whole process. Kris Somaru was also involved in the sale. He made us feel so comfortable there and never pushy. He would tell us talk your time this is a big decision. You don't hear that from a salesman. Daniel also would tell us if a car had issues. He actually drove one with us so that he could tell us if it had issues. We were so comfortable through the whole process even through the finance part. They listened to what we had to say, how much we wanted to pay for payment and did everything they could to keep that purchase in our price range. Best group of people there ever! I highly recommend Daniel and hope that if anyone is looking for a new/used car they go see Daniel Custodio he is so helpful and really a down to earth guy. Not pushy at all. Thanks Daniel and Kris for making this a great experience for us. More
Excellent service Bryan Hopper and Daniel Custodio could've been more helpful, when it came to purchasing a car. Bryan factored in what I wanted and outstandingly deliv Bryan Hopper and Daniel Custodio could've been more helpful, when it came to purchasing a car. Bryan factored in what I wanted and outstandingly delivered, where other dealers failed. The easiest sale I've ever been involved with over the phone. Daniel finished up my deal and was knowledgeable about the car. He told me everything I needed to know and even help me set up some of the features. The both of them made my buying experience excellent. Would recommend, refer, and encourage any buyer to take part in letting these two put you in the car you want at a price that works for you. More
Great experience! Charlie was great to work with, he was not pushy at all. He listened to what I was looking for in a vehicle and found that in my price range. Charlie was great to work with, he was not pushy at all. He listened to what I was looking for in a vehicle and found that in my price range. More
it was great made you to feal like your were home. All the staff were frindley and seemd to try and help you any way they could dealer ship was nice and comfterbal made you to feal like your were home. All the staff were frindley and seemd to try and help you any way they could dealer ship was nice and comfterbal More
Great Service! Great People! Very helpful, Very Knowledgeable, Wayne Hill waited on me in the service department, and owner Jim Galvin Jr said hello to me and said Thank You for t Very helpful, Very Knowledgeable, Wayne Hill waited on me in the service department, and owner Jim Galvin Jr said hello to me and said Thank You for the business! Quick and Quality Service, This company service is The BEST!!! 5 Stars!!! Stan Harrison Mt. Juliet, Tennessee More
VERY HELP PROFESSIONAL PEOPLE Have to rave about the super job Mike Dobson did in getting thru the process. He did not pressure and LISTENED to our concerns and questions about th Have to rave about the super job Mike Dobson did in getting thru the process. He did not pressure and LISTENED to our concerns and questions about the car we were interested in but leary of all the new technology . When he didnt know the answer he went and found out rather than guessing or "winging"it. BRAVO MIKE !!! More
Experience with Daniel Custodio I searched online for the vehicle I was interested in and Daniel followed up quickly with two that fit my criteria. When I went on the test drive, he I searched online for the vehicle I was interested in and Daniel followed up quickly with two that fit my criteria. When I went on the test drive, he actually pointed out a few things that needed to be corrected if I were interested in the vehicle instead of sitting quietly by and letting me find out on my own after the sale. He was very professional, not pushy, and only wanted to make sure I was completely satisfied with the vehicle I was purchasing before I drove it off the lot. He continued to follow up with me in the days after my purchase to inform me of when the minor repairs would take place and even made sure they could come to my location versus driving all the way back to Gallatin from Murfreesboro. I would highly recomned Daniel and this dealership if your looking for someone to treat you fairly and not push you into a vehicle you do not need! More
Helpful and friendly service Of all the dealerships we went to Wednesday, Dennis was the friendliest, no pressure, most helpful salesman we came across. His approach won us over! Of all the dealerships we went to Wednesday, Dennis was the friendliest, no pressure, most helpful salesman we came across. His approach won us over! More
Best Sales Experience I initiated my contact with Miracle Ford online. Within minutes, Daniel Custodio contact me via phone. He located the specific vehicle I was looking f I initiated my contact with Miracle Ford online. Within minutes, Daniel Custodio contact me via phone. He located the specific vehicle I was looking for. He was extremely knowledgable regarding the features and options. I had a quote that same day. Miracle Ford was also willing to negotiate with me to the best of their ability. Dan introduced me to Sales Manager, Jim Odell, who was also very cordial and listened to my concerns. Everyone seemed to get along well, from management to receptionist. I bought my first Ford from Dan, and highly recommend him. More