Back

Gallatin Ford

Gallatin, TN

4.7
961 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
Contact Dealership

1394 Nashville Pike

Gallatin, TN

37066

Directions

By Type

Showing 961 reviews

May 15, 2016

Car purchase experience I have been having my Mustang (bought at a different dealership) serviced here for the past few years and was ALWAYS pleased with the overall level of More

by blessedguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Odell, Kris Somaru, Michael James
May 16, 2016 -

Gallatin Ford responded

blessedguy, Thank you for your kind review. It is especially rewarding to see that your overall satisfaction of our business started with the servicing of your car. We have said many times to our employees that the path to a sale starts with a satisfied service customer. We are also very excited for our new employee Michael James. He brings plenty of customer experience to this new sales position, and it's obvious to us that he will be a great asset. We are pleased he and our other management staff made your purchase enjoyable. Thanks again and we look forward to servicing your Lincoln with us for years to come.

May 10, 2016

Michael James I was only there to get my brake light checked on my 2013 F150 stx but Muchael offered me a deal on my new 2016 F150 4x4 that I couldn't pass up. More

by TDL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael James
May 10, 2016 -

Gallatin Ford responded

TDL, Thanks so much for your review! Michael James has just recently joined our organization and it is encouraging to see that he is being well received by our customers. I'm glad we were able to save you that service bill on your 2013 F150. Ha, Ha. We look forward to assisting you with your new 2016 F150 for years to come.

May 10, 2016

Thank you Jamie Bailiff for helping me get my Flex !!!! I had been looking at Ford Flexes for about 2/3 months. I found the Flex of my dreams at Miracle Ford in Gallatin! I called to check on it. Jamie Bail More

by Flex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Bailiff
May 10, 2016 -

Gallatin Ford responded

Flex, Wow, what a great commentary! Thank you for taking the time to write it. We are so happy that Jamie Bailiff was able to help you get the Flex of your dreams. It is very rewarding to see how thoroughly he followed up with you. That shows the difference between someone who just goes through the motions and someone who truly is interested in helping someone acquire what they really want. Congratulations to you. We'll give Jamie a pat on the back for a job well done.

May 07, 2016

Dealing with my piece of crap 2012 Ford Focus The service manager has done a good job helping me deal with my crappy Ford Focus. The other employees also did a good job and were very pleasant. More

by mmmmm123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2016 -

Gallatin Ford responded

mmmmm123 Thank you for taking the time to rate our service department and Wayne, our Service Manager in particular. We're sorry about the problems you are having with your Focus. We are all confident we will be able to resolve them and keep you happy with Ford and Miracle Ford.

May 07, 2016

Why You Should Buy or Trade with Miracle Ford in Gallatin, T These folks make you feel like you are among caring, concerned friends. They go out of their way to see that you get what you want at the best price. More

by nannie26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Galvin Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Odell, Jamie Bailiff
May 10, 2016 -

Gallatin Ford responded

nannie26, Thank you for your stellar review! We are all very happy that you felt comfortable and confident. We feel it is very important that customers who may be considered vulnerable be treated with utmost care. We make sure that our sales process is transparent and customers are given several options to review when making their purchase decision. It is rewarding to see that you felt our process is how you wanted it to be. We look forward to many years of being able to serve your needs.

April 29, 2016

Excellent experience with Dennis Lauderdale Dennis is a great salesperson. He is not pushy, he tries to help you find what you are looking for and goes above and beyond to help you. I would hi More

by dbab123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Lauderdale
Apr 29, 2016 -

Gallatin Ford responded

dbab123, Thank you for your kind words about Dennis Lauderdale. He is fairly new to this business and it is encouraging that you felt that his performance merited a nice review. We believe he will have a long tenure in this business and are grateful to have him as part of our sales staff.

April 18, 2016

Awesome Experience with Bill Parker! This is our third vehicle we have purchased from Bill Parker. He is wonderful to deal with and doesn't pressure us. He is also the only person who h More

by cghackett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Parker, Bill Parker
Apr 19, 2016 -

Gallatin Ford responded

cghackett, Thank you for taking time to give us your review. We greatly appreciate your repeat business with us. We are very grateful to have Bill Parker as one of our sales consultants. What you express is truly how he treats his customers. Following up to see if everything is OK, sending out an email or taking time to say hello when customers are here for service. He is really just a nice guy who appreciates his customers.

April 18, 2016

Great experience! I recently bought a Ford Fusion from Miracle Ford. I dealt with the "twins", Bill and John Parker. All I can say is WOW! I have never dealt with a More

by jdracer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Parker, John Parker, John Parker, Bill Parker
Apr 19, 2016 -

Gallatin Ford responded

jdracer, Thank you for your recent purchase! Thanks also for taking the time to express your appreciation for how you were treated and in particular by the twins, Bill and John Parker. They are special guys. We trust that your long term relationship with us will also be a WOW experience. Welcome to the Ford family.

April 15, 2016

Great Ron did a great job in helping me find the perfect car for me. I came in looking for a completely different car than I had gotten. More

by Raileyc05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Greene
Apr 19, 2016 -

Gallatin Ford responded

Raileyc05, Thank you for your kind words about Ron Green. It's nice to know you were steered in a direction that turned out to be perfect for you. That's what a good "consultant" does. We wish you many years of good service and look forward to being able to keep your car well maintained.

April 12, 2016

Charlie Piper I have got to admit this was one of the best vehicle purchases that I have ever experienced. Charlie did not push anything on me but was extremely he More

by tjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlie Piper
Apr 19, 2016 -

Gallatin Ford responded

tjames, Thanks very much for taking time out to review us. It's nice to hear that you did not feel pushed. No one wants to be "sold." We all desire to be shown a product, it's benefits, given options and then given time enough to make a decision. That's our philosophy. Charlie Piper understands it, and your purchase is evidence that it's a philosophy that works! We look forward to a long relationship with you.

...
93
...