Back

Gallatin Ford

Gallatin, TN

4.7
936 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
Contact Dealership

1394 Nashville Pike

Gallatin, TN

37066

Directions

By Type

Showing 936 reviews

April 29, 2016

Excellent experience with Dennis Lauderdale Dennis is a great salesperson. He is not pushy, he tries to help you find what you are looking for and goes above and beyond to help you. I would hi More

by dbab123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Lauderdale
Apr 29, 2016 -

Gallatin Ford responded

dbab123, Thank you for your kind words about Dennis Lauderdale. He is fairly new to this business and it is encouraging that you felt that his performance merited a nice review. We believe he will have a long tenure in this business and are grateful to have him as part of our sales staff.

April 18, 2016

Awesome Experience with Bill Parker! This is our third vehicle we have purchased from Bill Parker. He is wonderful to deal with and doesn't pressure us. He is also the only person who h More

by cghackett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Parker, Bill Parker
Apr 19, 2016 -

Gallatin Ford responded

cghackett, Thank you for taking time to give us your review. We greatly appreciate your repeat business with us. We are very grateful to have Bill Parker as one of our sales consultants. What you express is truly how he treats his customers. Following up to see if everything is OK, sending out an email or taking time to say hello when customers are here for service. He is really just a nice guy who appreciates his customers.

April 18, 2016

Great experience! I recently bought a Ford Fusion from Miracle Ford. I dealt with the "twins", Bill and John Parker. All I can say is WOW! I have never dealt with a More

by jdracer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Parker, John Parker, John Parker, Bill Parker
Apr 19, 2016 -

Gallatin Ford responded

jdracer, Thank you for your recent purchase! Thanks also for taking the time to express your appreciation for how you were treated and in particular by the twins, Bill and John Parker. They are special guys. We trust that your long term relationship with us will also be a WOW experience. Welcome to the Ford family.

April 15, 2016

Great Ron did a great job in helping me find the perfect car for me. I came in looking for a completely different car than I had gotten. More

by Raileyc05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Greene
Apr 19, 2016 -

Gallatin Ford responded

Raileyc05, Thank you for your kind words about Ron Green. It's nice to know you were steered in a direction that turned out to be perfect for you. That's what a good "consultant" does. We wish you many years of good service and look forward to being able to keep your car well maintained.

April 12, 2016

Charlie Piper I have got to admit this was one of the best vehicle purchases that I have ever experienced. Charlie did not push anything on me but was extremely he More

by tjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlie Piper
Apr 19, 2016 -

Gallatin Ford responded

tjames, Thanks very much for taking time out to review us. It's nice to hear that you did not feel pushed. No one wants to be "sold." We all desire to be shown a product, it's benefits, given options and then given time enough to make a decision. That's our philosophy. Charlie Piper understands it, and your purchase is evidence that it's a philosophy that works! We look forward to a long relationship with you.

April 05, 2016

Bill and John Parker I brought my mother in on 4-2-16 to look at a vehicle. John welcomed us to Miracle but he was busy assisting another customer so we ended up with Bill More

by Kinley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker, Bill Parker, John Parker, Bill Parker
Apr 06, 2016 -

Gallatin Ford responded

Kinley, Thank you for taking the time to express your satisfaction with your mother's purchase. This is especially gratifying since most people want to make sure a family member is treated with respect and professionalism. We are very grateful to have both Parker brothers here who exemplify these qualities. These have been, and will continue to be, the sales principles our dealership practices. We're so very pleased that you and your mother can recommend our dealership and Bill and John Parker.

March 30, 2016

Terrible We were going to look for a used car when we arrived we waited and walked around for 15 minutes with the sales people inside just watching us. One sal More

by carguy1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim
Mar 31, 2016 -

Gallatin Ford responded

carguy1986, We sincerely apologize for the inconvience and hassle you experienced at our dealership. Thank you for bringing this to our attention. Also, did the Sales Consultant have their name on the card you were handed? There is no one here at Miracle Ford with the name "Tim". Could you possibly be referring to our sister dealership Miracle Chrysler Dodge Jeep Ram?

March 15, 2016

Best car purchase experience we've ever had In the past 30 years, we have purchased many brands of cars from a variety of dealers throughout the U.S. and Europe. This is by far the best experie More

by Tim & Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ron Green, Jim Odell, Jim Morgan, Jim Odell
Mar 16, 2016 -

Gallatin Ford responded

Tim & Robin Thank you very much for your kind words. It was our pleasure helping you both. We look forward to a long relationship with you both.

March 08, 2016

Wonderful expeeience I highly recommend this dealership to anyone looking for a new car. Our salesmen Bill Parker was also super easy to deal with. Great guy and not pushy More

by Bowlburner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill parker, Bill Parker
Mar 21, 2016 -

Gallatin Ford responded

Bowlburner, Thanks for your nice words for our salesperson Bill Parker. Bill has been with Miracle Ford for a number of years and is a true professional. As is evidenced by the number of positive reviews he has received, Bill's approach with, and his care for his customer's satisfaction is the reason for his success. Thank you again for your purchase.

March 04, 2016

Great Experience, Expert Staff In 2012 I bought I bought a used 2011 Escape and my salesman was John Parker. He was very helpful and knowledgeable on all the features and functions More

by EddieP50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker, John Parker
Mar 21, 2016 -

Gallatin Ford responded

EddieP50, Thank you for your positive review. We are very happy to have John Parker as one of our sales experts. The fact that you were treated in the same professional way today as you were in 2012, shows that John understands that the recipe for success with customers is a straightforward, honest approach over and over again. Thank you for being a repeat customer of John's and of Miracle Ford.

...
91
...