Gallatin Ford

Gallatin Ford worked me in for an oil change and diagnostics in a timely manner. Noah have a time frame to expect on how long I would expect to be there. He kept me updated on the progress and what diagnostics in a timely manner. Noah have a time frame to expect on how long I would expect to be there. He kept me updated on the progress and what was found that needed repair with total transparency. I will definitely be back again for routine maintenance and for factory spec repairs More

I’m gonna start with why four stars and not five stars! Earlier this year I brought in a used ford f150 to the service dept to find out what the factory key pad entry code was on the vehicle ! I was gi Earlier this year I brought in a used ford f150 to the service dept to find out what the factory key pad entry code was on the vehicle ! I was given a price of 100$. Yes. 100$. I politely said 100$ ? And walked away. Needless to say anything else , I called the factory and they walked me through the process of finding the internal factory stored code for the truck. Yes. I love ford trucks or I would not have bought another one ! BUT as far as trusting or using Gallatin Ford service dept , I will not Mike McDonald More

This particular experience was good, the gentleman who helped me was excellent, my experiences in the past have been awful helped me was excellent, my experiences in the past have been awful More

Best service I’ve ever gotten at this dealership and I’ve been doing business here for over 32 years been doing business here for over 32 years More

I had a recall on my Ford Escape. Collin contacted me about it, and said the technicians could come to my house to take care of it. I texted Collin when I was ready to have the work Collin contacted me about it, and said the technicians could come to my house to take care of it. I texted Collin when I was ready to have the work done, he sent the technicians to my workplace the same day. Avoided the hassle of dropping my car off at the dealership and having to arrange alternate transportation. Thank you Collin! More

Javier and the team were very helpful. They worked really hard to get me in the Jeep I always wanted. They worked really hard to get me in the Jeep I always wanted. More

The staff at this dealership are kind, polite and very helpful. My service appointment was quick and the service personnel very kind and polite. helpful. My service appointment was quick and the service personnel very kind and polite. More

Service writer was good. Have maintenance package and has been very convenient. Only complaint was that they rotated tires and never corrected tire pressure. Have maintenance package and has been very convenient. Only complaint was that they rotated tires and never corrected tire pressure. More

Stephanie was amazing in getting my recall on our ford escape fixed. She was very attentive and timely. She also took care of servicing my F250 and getting the alignment on the tires done quickly. I app escape fixed. She was very attentive and timely. She also took care of servicing my F250 and getting the alignment on the tires done quickly. I appreciate her attention to detail and communication via text. More

Stephanie. was great to work with and took great care of my vehicle. She was very helpful getting information that I needed to know. I highly recommend her to he was great to work with and took great care of my vehicle. She was very helpful getting information that I needed to know. I highly recommend her to help anyone and will be back when I need repairs. More