Back

Gallatin Ford

Gallatin, TN

4.7
934 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
Contact Dealership

1394 Nashville Pike

Gallatin, TN

37066

Directions

By Type

Showing 934 reviews

June 24, 2016

Awesome The dealership was great and Daniel was super friendly and extremely knowledgeable about the vehicle. I also did have to wait very long for my vehicle More

by Jbird7373
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio
Jun 24, 2016 -

Gallatin Ford responded

Jbird7373, Thank you for your review. It is gratifying to hear that Daniel Custodio was both friendly and knowledgeable. We understand that customers today do quite a bit of research before making their purchase decision (after all it's a big commitment) so our salespeople go through hours of training per vehicle to know its features. Thanks for your purchase! We look forward to seeing you back at the dealership for your maintenance needs.

June 21, 2016

Just what I needed They had a big selection of vehicles to choose from. I was looking for a vehicle to accommodate my health issues and found a Ford Escape. Everyone was More

by Jane81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John James
Jun 21, 2016 -

Gallatin Ford responded

Jane81, We're very pleased to hear that you found our sales staff friendly enough to make you feel at home. It is a philosophy we train for everyday. We believe that our sales environment is a cut above most others. Thank you for taking the time to recognize John James. He is a great asset to our business and we are happy to have him. Congratulations on your new Escape purchase. We wish you many years of great service.

June 21, 2016

Helped out of a tough situation Helped secure a deal with outside thinking of the box. Ended up with a deal I never thought possible More

by sbickel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio
Jun 21, 2016 -

Gallatin Ford responded

sbickel, Box? What box? We're very happy that Daniel's experience enabled you to get your great deal! Thanks for your purchase and for taking the time to recognize Daniel Custodio. We wish you many happy years with your new Ford and look forward to seeing you come back to keep it running smooth.

June 17, 2016

A Day of Honor We were treated with respect and honor by both Daniel and Bryan. They we friendly, knowledgeable ,patient and listened to our needs. Outstanding More

by Joy Stryzek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio, Bryan Hopper
Jun 17, 2016 -

Gallatin Ford responded

Joy, Thank you very much for your review of Daniel Custodio and Bryan Hopper. Most of us were taught at an early age that "honesty is the best policy." This is a philosophy we adhere to in our business. . It is nice to know that our employees practice it and it still works. Thanks again for your purchase and we look forward to helping you keep your car well serviced.

June 17, 2016

Great Experience! We are the proud owners of a quality used vehicle from Miracle Ford. Thanks for a great, hassle free car buying experience, Mr. John James. We were so More

by Walker37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John James, Kris Somaru
June 15, 2016

Outstanding, honest, and low pressure! Michael James was my sales person. He never pressured me, rushed me, or changed his stance to say what I wanted to hear. I truly appreciated the exce More

by Rquig76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Somaru, Michael James
Jun 17, 2016 -

Gallatin Ford responded

Rquig76, Thanks so much for your review. It's nice to know we stand above our competition and that Michael James and Kris Somaru made for a great purchase experience. Our sales staff truly works hard everyday to make our customers experience what you did. Thanks again, and we look forward to seeing you back in our service department.

June 14, 2016

Great salesman It was a great experience. Dennis was amazing, and he did not pressure is to buy right away. He took his time to explain things to us and allow me to More

by Jas123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Lauderdale
June 14, 2016

Awesome salesman and dealership! We just bought a new Ford F250 from Miracle Ford in TN. Our sales pro was Daniel Custodio. Daniel was so good to us! He was not only professional, but More

by Diane Andrews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy, Daniel Custodio
Jun 17, 2016 -

Gallatin Ford responded

Diane, Thanks for your kind feedback about Daniel Custodio. It's rewarding to see that he and Jim Morgan were not only professional but worked efficiently. We understand our customer's time is valuable and we do what we can to minimize their time at the dealership. While purchases of this nature take time we do all we can to make it as short as possible. Thanks again.

June 12, 2016

LOVE MY NEW TAURUS I come from New York, so I was use to high pressure sales people. Miracle Ford was the complete opposite experience. They greeted me warmly and with More

by Deborah Plante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John James
Jun 13, 2016 -

Gallatin Ford responded

Deborah, Thanks for taking the time to write this review. We appreciate that you found our sales process to be low pressure and in particular, John James, to be patient and attentive. We understand that a car is a major purchase and can be stressful which is why we want our customers to be comfortable with their decision and given options. We will share your comments with our whole staff and look forward to having you as a customer for life.

June 12, 2016

Sales Experience I recently purchased a 2016 Expedition from Dennis Lauderdale, Jr. He could not have been nicer to work with and the experience was the fastest and e More

by Courtney McGee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Lauderdale
Jun 13, 2016 -

Gallatin Ford responded

Courtney, Thank you for your awesome review! We are very happy to have Dennis Lauderdale as part of our sales team. It's also encouraging to hear that our whole team made your purchase the "fastest and easiest experience" you've ever had. That is what we strive for! Oz can keep the wizard behind the curtain! Thanks again, and we look forward to many years of assisting you.

...
88
...