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Gallatin Ford

Gallatin, TN

4.7
933 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 933 reviews

July 21, 2016

Great Experience! Thank you Daniel Custodio for making my 2017 Escape purchase today so easy and painless. Thank you for taking the time to explain the functions of More

by Eva E Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Custodio
Jul 22, 2016 -

Gallatin Ford responded

Eva, We are pleased to have made your purchase "easy and painless." We all work hard to make all of our customer's purchases this way and we're happy Daniel and Jim Morgan met this target. Also, taking the time to explain features is so important with all of the new technology available on Escape's today. We look forward to being able to help your family and friends when they are ready. Happy motoring!

July 20, 2016

Great people and nice new building. I gave miracle ford a excellent rateing for the service and for our salesman Bill Parker.I would recomaend Miracle ford to anyone Ps Love the new buil More

by Backin99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Parker
Jul 22, 2016 -

Gallatin Ford responded

Backin99, Thanks for taking the time to post a review. We are very proud of our new facility and pleased that you felt the same. Your salesperson, Bill Parker is a great asset to our sales force. We are happy that you can give him your recommendation. Thanks for your purchase and we look forward to seeing you for your maintenance.

July 20, 2016

Excellent John Parker my sales person and his brother Bill were extremely helpful and attentive. They did everything they promised and in a timely manor. Afte More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parker, Bill Parker, Kris Somaru
Jul 22, 2016 -

Gallatin Ford responded

Jack, Thanks for your purchase and your review of John and Bill Parker. They are a great sales duo and we're very happy to have them with Miracle Ford. Honoring your promises is a huge part of long term success as is taking care of a problem that arises after a week. We are pleased that Kris Somaru took care of that with no problem. We wish you many years of no problems, but remember to see us for your routine maintenance. While we can't promise you'll never have a problem, it will ensure the likelihood of no problems is minimized.

July 19, 2016

Car Buying Pleasure The entire car buying process was easy and most important of all pressure free. My sales agent, Bill Parker was courteous and patient, showing m More

by Ceci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Parker
Jul 19, 2016 -

Gallatin Ford responded

Ceci, Thank you so much for another purchase and taking the time to acknowledge our staff. We pride ourselves on being low pressure, so it's nice to see our philosophy works. Bill Parker and Jim Morgan are great people to have as part of our business. We're glad they delivered. We look forward to seeing you back for your regular maintenance needs.

July 14, 2016

Outstanding Employees and Service The dealership is first class from top to bottom. Everyone I encountered was friendly and professional. Daniel was very responsive, knowledgeable, and More

by Redfirebird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Custodio
Jul 15, 2016 -

Gallatin Ford responded

Rdfirebird, Thanks so much for your review. We are pleased that you found Daniel and Jim Morgan professional, patient and FIRST CLASS! Does that mean we now get complimentary champagne? Seriously though, we're glad you had a fantastic experience and we look forward to seeing you here for service.

July 07, 2016

Excellent The entire staff was tremendously helpful and knowledgeable. Michael James went far above the expected. He was very aware of features of all variety w More

by Brian Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Somaru, Michael James
Jul 11, 2016 -

Gallatin Ford responded

Brian, Thank you for taking the time to review our dealership. We are very pleased we were able to make your purchase happen. We work everyday with folks that don't have perfect credit, and while we're not "miracle" workers, employees like Kris Somaru use their experience and our bank relationships to get folks the best finance terms we can. We are also pleased that Michael James was knowledgeable in the features of your new vehicle to where you are very pleased and feeling it's performance is flawless. We couldn't be happier for you. Thanks, and many happy motoring miles!

July 05, 2016

awesome Great people took our trade in and helpped us get in a newer truck, worked with what we gave them our price range and got us approved sales was not pu More

by Hurt2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John James
Jul 11, 2016 -

Gallatin Ford responded

Hurt2008 Thanks for your review! We've very pleased you feel John James and Jim Morgan are great people because we think so too! We're also glad to have been able to "work with what you gave us" in a non-pushy way to get you approved for a new truck. It's just what we do. We look forward to seeing you back for your regular maintenance needs.

July 02, 2016

Great Service, Great Salesman, Great Experience! This was, without a doubt, the most positive experience I've ever had buying a vehicle. The salesman, John Parker, was very knowledgeable and took a More

by msandler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
Jul 03, 2016 -

Gallatin Ford responded

msandler, Thank you for such an awesome review! It is very humbling to hear such compliments, for often times we don't feel worthy of them. We are very grateful to have John Parker on our staff. He is just a good guy and really does care about how he treats his customers. Obviously, it shows in how you felt about your purchase. We also always ask our customers questions that may lead to additional eligibility for rebates. As for trades, we use current market conditions to determine values which often can allow us to offer more than "book values." We are very happy that everything worked out in your favor. Thanks again!!!!

June 26, 2016

Top Notch Outstanding service, professional, and extremely reasonable. Best Ford Dealership in Middle TN. Daniel Custodio and Jim Morgan went above and beyond t More

by clammers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Custodio
Jun 26, 2016 -

Gallatin Ford responded

clammers, Thank you so much for your awesome review! Daniel Custodio and Jim Morgan are great assets to our business and we were recently a finalist as "Best Place To Buy A Car" in Sumner County, so we may soon be the best in Middle TN. We'll keep pushing for the top! Tell your friends and help us get there faster!

June 24, 2016

Awesome The dealership was great and Daniel was super friendly and extremely knowledgeable about the vehicle. I also did have to wait very long for my vehicle More

by Jbird7373
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio
Jun 24, 2016 -

Gallatin Ford responded

Jbird7373, Thank you for your review. It is gratifying to hear that Daniel Custodio was both friendly and knowledgeable. We understand that customers today do quite a bit of research before making their purchase decision (after all it's a big commitment) so our salespeople go through hours of training per vehicle to know its features. Thanks for your purchase! We look forward to seeing you back at the dealership for your maintenance needs.

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