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Gallatin Ford

Gallatin, TN

4.7
934 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 934 reviews

August 19, 2016

Easy to deal with, without a doubt. Charlie goes the extra mile to be helpful and get the customer what he/she is looking for. Charlie has a friendly demeanor. Thanks Charlie. More

by Ema12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Sloan
Aug 20, 2016 -

Gallatin Ford responded

Ema12, Thanks for your recommendation and purchase. Charlie is a very hardworking employee. It's nice to be recognized by customers for what we see everyday. We're very pleased he was able to assist you and make your purchase enjoyable.

August 16, 2016

Worth The Drive We started shopping via the Internet, and were immediately inundated with emails from many dealers. After sorting through them, it became apparent th More

by Chuck
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2016 -

Gallatin Ford responded

Chuck, Thanks for your very nice review. It's really rewarding to hear that Charlie Piper stood out among dealers in a two hour radius. That can be a lot of dealerships! We're also pleased that our purchase process was efficient. We do value our customer's time and do our best to make your purchase quick and easy. Thanks again for your purchase.

August 12, 2016

Comments on Service Experience on August 11, 2016 The service visit was two fold, warranty and regular maintenance. The work was completed to my satisfaction, and it was completed in a most timely man More

by Melvin Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Cindy" in the Cashier's Office. Unfortunately, I forgot the name of my Service Technician., Bryan Hopper
Aug 13, 2016 -

Gallatin Ford responded

"Melvin, Thank you very much for taking the time to post a review. We are very pleased our service staff was able to meet your expectations. It's rewarding to hear kind words about our cashier, Cindy, and having Bryan take the time to say hello and ask about your wife. It's also nice to hear a compliment about our new facility. So much is geared toward making our service customer's time relaxing and comfortable. We look forward to servicing your vehicle here for years to come."

August 11, 2016

Excellent Experience Our experience at Miracle Ford was a very pleasant one. John Parker cared very much about us getting a car that worked for us. He was very honest abou More

by Zachary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker, Bill Parker
Aug 13, 2016 -

Gallatin Ford responded

Zachary, Thanks for your nice review about the Parker Twins. They are both great people and true to themselves. As you say they are "trustworthy and honest." We're very glad you enjoyed your experience with us.

August 06, 2016

Fantastic Dealership Pleasure to deal with Bryan Hopper Internet Sales Mgr., personalized attention, easy to deal with, no fuss over making us a second key, Thanks Bryan, More

by Rick & Shelly
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hopper
Aug 13, 2016 -

Gallatin Ford responded

Rick & Shelly, Thanks for taking the time to review Bryan Hopper and thank you for your purchase. We are pleased with the attention you were given and taking care of a second key request without difficulty. We look forward to being able to assist your maintenance needs in the future.

July 29, 2016

New purchase They went above & beyond to help me get financing. Daniel Custodio was the most helpful salesperson I have ever dealt with. I will recommend them to m More

by Becky Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio
Aug 13, 2016 -

Gallatin Ford responded

Becky Davis, Thanks for your review. We're very pleased that our finance team was able to help get financing approved that worked for you. It's important to have a good relationship with lenders and this time it paid off in your favor. It's also nice to hear that Daniel Custodio was very helpful. Thanks again.

July 29, 2016

Great Experience My husband and I had great experience at Miracle Ford. John Parker was our salesman. He was great! He did not push us at all. He also done all he coul More

by bpolston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parker
Aug 13, 2016 -

Gallatin Ford responded

bpolston, Thanks for your purchase! We're happy you felt it was a great experience. We do not have a pushy sales approach and it's nice to see you give your public recommendation to John Parker. He deserves it! We look forward to seeing you back for your vehicle's maintenance.

July 25, 2016

Exceeds Expectations!!! Everyone was very nice and willing to help from sales, finance, and service. My salesman John Parker exceeded all my expectations in buying a new tru More

by Kwright01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parker
Jul 26, 2016 -

Gallatin Ford responded

Kwright01, Thanks for your very nice accolades for John Parker. He is very thorough and knowledgeable but it is especially encouraging to hear of his follow up after the sale. That is where the "roots of customer satisfaction" take hold--making sure customers are happy after you hand them the keys. That is why John is so successful. We are so glad you had a chance to be helped by John. Thanks again!

July 24, 2016

Outstanding Experience Thank you Mike. We both agree that this was the best car purchase experience we have ever had. I know you have not been in the business long but you a More

by ccirignano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Certeza, Kris Somaru
Jul 26, 2016 -

Gallatin Ford responded

ccirignano, Thank you for being the first review for Michael Certeza! We agree that he is a great asset to our dealership. We are excited to have him join our sales team and expect a long relationship. We really appreciate your purchase and giving Michael his first opportunity to prove his worth.

July 22, 2016

Great Service I worked with Bill Parker. He was great! No pressure, got me everything I needed based on what could afford. It was a pleasant, stress-free experience More

by Jobecw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Parker
Jul 22, 2016 -

Gallatin Ford responded

Jobecw, Thanks for your review. We're so happy that you found Bill Parker to assist you. What you describe fits him perfectly--no pressure, pleasant and stress free. Also making it fit into your budget is the icing on the cake. Congratulations! We wish you have many years of good service.

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