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Gallatin Ford

Gallatin, TN

4.7
935 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 935 reviews

October 03, 2016

Don't give them your contact info. They spammed us with 3 phone calls (one at 7:45pm) and several emails in two days. We had to block them after they refused to stop contacting us. More

by Private
Recommend Dealer
No
Employees Worked With
Coach Rollins
Oct 03, 2016 -

Gallatin Ford responded

Thank you for taking the time to submit your review. We always welcome feedback so that we can improve in the areas of customer service. One thing that we do here is to call and ask how your experience here was with a series of questions so that we can better ourselves. We by any means do not want to spam anyone of our customers and will strive to continually monitor our outgoing contact modes so that this does not occur in the future. Again thank you for your feedback.

September 19, 2016

Free Fusion Fun Daniel Custudio and the Miracle Ford team are A1 in my book! Excellent Service! This was my first time at this car dealership and my first time winnin More

by kydowns2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
night desk clerk, Jim Odell, Daniel Custodio, John James
Sep 20, 2016 -

Gallatin Ford responded

kydowns2016 Thank you and congratulations on your fantastic good fortune with this vehicle. We are so pleased that you were happy with our employees Daniel, John and Jim. We all work very hard to satisfy our customers and it's rewarding to be acknowledged. We look forward to being able to assist you with your maintenance needs and show you another good side of our business.

September 16, 2016

Great experience Bought a New Ford Taurus today. Daniel was my sales rep and pretty mush just did exactly what I asked of him. He was not pushy or "salesy" at all. Jus More

by HvilleGeorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio
Sep 20, 2016 -

Gallatin Ford responded

HvilleGeorge, Thank you very much for your purchase and congratulations on the excellent deal. We are pleased everyone was professional, low pressure and efficient. Welcome back!

September 10, 2016

Easiest Vehicle Purchase Ever Made Daniel(sales) was very patient while I tried to decide between Escape, Edge, & Explorer. After narrowing down to the Edge, he was understanding while More

by Irish78TN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio, Adam Sloan
Sep 27, 2016 -

Gallatin Ford responded

Irish78TN, Thank you for your purchase and review! It's encouraging to see that our employee Daniel was patient and informative in helping you choose a vehicle. Today's cars have a lot of features and it can be difficult to sort everything out without a professional guiding you. We look forward to being able to serve you for years to come.

September 05, 2016

Purchase of our new 2016 F250 Pick Up Truck Bill Parker made our purchase of this truck easy. He put my wife and I at ease while going through the process by explaining the truck's features, ga More

by Chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Parker, Kris Somaru
August 31, 2016

Easiest purchase Daniel Custodio made the purchase as easy as possible. I was able to get all the information I needed off the internet. I used the true car website to More

by Brarriola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Custodio
Sep 27, 2016 -

Gallatin Ford responded

Brarriola, Thank you for taking the time to review Daniel Custodio. We're pleased that your purchase went so smoothly. What you describe is the perfect scenario for a purchase using the internet for transparency, no-haggle pricing, and ease of the transaction. We welcome this type of transaction and hope others will read this review and decide to purchase the same way with us. Come on down!! We're ready!!

August 28, 2016

best car buying experience This was by far the best car buying experience I have ever had. My salesman, Dennis Lauderdale Jr. was great. No pressure to buy, very honest, and all More

by rrader
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Lauderdale, Coach Rollins, Adam Sloan
Aug 30, 2016 -

Gallatin Ford responded

rrader, Thanks for the nice review. We are pleased that we are in the top spot for the car purchases you've made. It's something we strive very hard to achieve. It's nice to see that our newest sales staff members, Adam and Coach, were a part of it. We wish you many years of good service on your vehicle and look forward to being able to keep it well maintained.

August 25, 2016

excellent!! this is our fourth vehicle from here, always been very satisfied! just turned 18, bought my first vehicle, awesome service. my dad trusts them & it's More

by Oke Brittany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Somaru, Mike Certeza, Adam Sloan
Aug 30, 2016 -

Gallatin Ford responded

Oke Brittany, Congrats on your first car purchase! We're so pleased your family thinks enough of us to have you follow suit. We expect this to be the start of a very long relationship. Thanks also for the recognition to Mike, Kris, Adam and Jim. Teamwork makes the dream work! Remember to see us to keep that nice vehicle well maintained.

August 23, 2016

Will be back for my next vehicle Charlie was very accommodating when I bought the truck, but he also checked back after the sale and even got some items out of the old trade-in I had More

by Ema12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2016 -

Gallatin Ford responded

Ema12, Thank you for recognizing Charlie Piper for a job well done. It's nice to see the follow up, since we believe our relationship starts with the sale where some salespeople believe it ends when you drive off.

August 22, 2016

Customers are King! Next to buying a home, buying a new vehicle is one of the most stressful purchases a family makes. Thank you to the entire Miracle Ford team for maki More

by TimMary007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hopper, Adam Sloan
Aug 30, 2016 -

Gallatin Ford responded

TimMary007, Thanks for the review and your continued patronage. We are very pleased to have added Adam SLoan to our staff and glad that he merited your recognition. We appreciate your recommendation.

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