Gallatin Ford

"Great People" My husband and I were very pleased with the experience while purchasing our Ford Explorer. After searching for months we narrowed it to two vehicle My husband and I were very pleased with the experience while purchasing our Ford Explorer. After searching for months we narrowed it to two vehicles both located at Miracle Ford in Gallatin. John James was very informative and did not pressure us while we made our decision. The process was stress free. More

Quality Dealership I started my vehicle search 4-5 months in advance. I knew when I was going to buy a vehicle. The sales team was excellent in working with me. I was no I started my vehicle search 4-5 months in advance. I knew when I was going to buy a vehicle. The sales team was excellent in working with me. I was not pressured into anything early, and we reviewed many vehicles before locking in on the one I bought. My experience was great. Daniel did a great job explaining all the truck features and did not let me drive off before explaining everything. More

Enjoyable experience purchasing our daughter's first new car My wife and I truly enjoyed the experience that Daniel Custodio provided us when purchasing our daughter's new car at Miracle Ford in Gallatin. My wife and I truly enjoyed the experience that Daniel Custodio provided us when purchasing our daughter's new car at Miracle Ford in Gallatin. More

Great Collision Center My wife and I purchased a '16 Dodge Dart GT from Miracle Chrysler back in March. In August, to avoid a wreck, my wife was forced to make an unexpected My wife and I purchased a '16 Dodge Dart GT from Miracle Chrysler back in March. In August, to avoid a wreck, my wife was forced to make an unexpected turn into a parking lot. While making the turn she clipped a curb which damaged the right rocker panel in front of the rear wheel. Marty and his crew were very professional, courteous and friendly. The repair was flawless. To their credit, when the initial repair wasn't satisfactory to them, they never hesitated to redo the work and treated it just like it was their own vehicle. Thanks... More

Excellent service from start to finish. I was looking online for a new truck and found the exact one I wanted at Miracle Ford. I initially talked to Bryan Hopper, who is one of the managers I was looking online for a new truck and found the exact one I wanted at Miracle Ford. I initially talked to Bryan Hopper, who is one of the managers there. He was very helpful when explaining what rebates were applicable for the truck I wanted, and even took the time to explain the Ford A plan since my dad works for Ford. Bryan was very helpful, and had to deal with me calling a lot - they really wanted to see me get this truck, and went out of their way to help make the numbers work for me. I went to get my truck on a Saturday, and Bryan wasn't there that day (he told me he wouldn't be there, and passed my info on to someone else). When I walked in the door, Jim Galvin, the owner, was standing there to greet me. He was very nice, not pushy to get a sale, and easy to talk to. The salesman that I worked with was Daniel Custodio. He was very helpful, not pushy, and eager to show me the details of the deal and also the details of the vehicle itself. I already had the numbers worked out with Brian prior to coming into the dealer, and Daniel just had to make sure everything was in order, and then we were good to go. After signing the paperwork with Charlie, I was ready to hit the road in my brand new truck. Before I left, Jim thanked me for my business, and informed me that the first oil change was on them. This dealership seems more focused on customer service and making repeat customers than just making a bunch of sales. As long as I'm living in Middle Tennessee I'll be a customer of theirs. More

Best place to buy! Purchased my second new vehicle from the crew at Miracle Ford. Always a top rate experience. Fun and friendly atmosphere! Will definitely buy my next Purchased my second new vehicle from the crew at Miracle Ford. Always a top rate experience. Fun and friendly atmosphere! Will definitely buy my next new vehicle here also. More

Best dealership I dealt with by far As I was looking for a used Mustang GT, I came across Miracle Ford online. I ultimately did not purchase my vehicle from Miracle Ford, BUT they were As I was looking for a used Mustang GT, I came across Miracle Ford online. I ultimately did not purchase my vehicle from Miracle Ford, BUT they were by far my favorite dealership I dealt with. The only reason I did not by the vehicle from this dealer was because I was looking for a specific color still within warranty- literally the only reason I did not buy the car from this dealership. Everyone I spoke with was awesome, but Bryan Hopper was particularly exceptional. He was who I dealt with primarily. He was straight forward, and he consistently went out of his way to help me with everything I requested prior to purchasing the car (being from Georgia, Bryan understood my concern of the vehicle's condition, and made videos of the vehicle (including imperfections) for me to review). If you want a dealer that is on your side, go to Miracle Ford. If you want a person who is on your side, go to Bryan Hopper. Disclaimer: I did not know anyone at this dealership prior to looking for my car. I live in Atlanta, Georgia. This dealership was just so good I still wanted to write a review praising them. More

Purchase of new Ford Escape Excellent, friendly, and knowledgeable customer service from start to finish! My salesperson Juan is not listed, but I would give him 5 stars as well Excellent, friendly, and knowledgeable customer service from start to finish! My salesperson Juan is not listed, but I would give him 5 stars as well. More

The Galvin Family is a staple in our community. The Galvin family have been friends for 40 years and I have traded with them over the decades. I have always been treated with care, concern and atte The Galvin family have been friends for 40 years and I have traded with them over the decades. I have always been treated with care, concern and attention to my needs. All the people that are part of the MF family are friendly, helpful and welcoming. More

Great Experience From Start To Finish We went to Miracle Ford to look at new Explorers we had a 2015 and were so pleased with it we decided to purchase a 2017. Upon our arrival we were gre We went to Miracle Ford to look at new Explorers we had a 2015 and were so pleased with it we decided to purchase a 2017. Upon our arrival we were greeted by Mr. John James he did a great job of explaining and showing us all available inventory. We decided on the one we liked and proceeded inside I had very strict guidelines on the terms I would do business under at that point the manager coach Rollins got involved and to our surprise was able to exceed our expectations. At this point we were off to finance the young man in the finance office was great he placed a call to Ford Motor Credit and once again exceeded our expectations. It is a rare thing to find a company these days where people are working this hard hand in hand to provide a great experience for their customers. More