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Gallatin Ford
Gallatin, TN
1,076 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,076 reviews
February 07, 2025
Jessica Raymond with Service has solely kept me coming back for years! She genuinely cares and listens to the customer. She goes out of her way to help in anyway possible! Regarding the Dealership as a back for years! She genuinely cares and listens to the customer. She goes out of her way to help in anyway possible! Regarding the Dealership as a whole, I have completed all service work on or before schedule, since buying my Ford truck from previously "Miracle Ford", but now that owners and names have transferred to "Gallatin Ford", my Warranty is no longer accepted in any way, shape, or form. I ultimately now have to buy a truck from the new owners - "Gallatin Ford" to have a Warranty Accepted. This is simply a bad look to the FORD name, something that I actually care about. Three stars provided, due to them keeping Jessica on board. More
by Andrew
Employees Worked With
February 06, 2025
Professional, easy to work with, customer friendly and customer focused. In short, I enjoyed purchase experience! customer focused. In short, I enjoyed purchase experience! More
by NolaVille
Employees Worked With
February 03, 2025
Everyone was great, no complaints, kept me informed while in the service room , Stefanie was very helpful in the service room , Stefanie was very helpful More
by joerbag
Employees Worked With
February 02, 2025
The very best car buying experience ever! Jenna McLaughlin was fantastic to work with. Highly recommended Jenna McLaughlin was fantastic to work with. Highly recommended More
by emandmadsdad
January 31, 2025
The overall experience was wonderful and easy. We did not feel pressured and Kevin, our salesman, was knowledgeable, down to earth, patient, and explained the process and features of our truck in We did not feel pressured and Kevin, our salesman, was knowledgeable, down to earth, patient, and explained the process and features of our truck in simple terms...truly appreciated. The entire team is one of the primary reasons we will consider returning to Gallatin Ford when it's time for our next vehicle More
by F
Employees Worked With
Kevin Fortson
January 27, 2025
Friendly greeting, prompt response, excellent customer service, technician cares about the cleanliness with seat covers and updates on the progress. service, technician cares about the cleanliness with seat covers and updates on the progress. More
by mkolemba
