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Gallatin Ford

Gallatin, TN

4.7
946 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 946 reviews

October 12, 2024

Outstanding customer service! Took the time to ensure problem was fixed and were very quick with the repair More

by Drottero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
Oct 15, 2024 -

Gallatin Ford responded

We're delighted to hear that our team at Gallatin Ford provided outstanding customer service and resolved your issue promptly. Thank you for sharing your experience!

October 10, 2024

This is a great place to have your car serviced. Everyone was nice and the service was done on time. More

by glauderdale57
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Gallatin Ford responded

Thank you for the positive feedback! We're delighted to hear that your service experience at Gallatin Ford was timely and pleasant. We look forward to assisting you again in the future!

October 10, 2024

Jessica and the Gallatin Ford Service team were amazing! I brought my car in without any hassle, and they kept me updated throughout the process. My car was ready right on time, fully taken care of, and eve More

by Vohn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Gallatin Ford responded

Thank you for sharing your wonderful experience with Jessica and the Gallatin Ford Service team! We're delighted to hear that everything went smoothly, from updates during service to a sparkling clean car. Your satisfaction is our priority, and we appreciate the two thumbs up!

October 08, 2024

Noah was great! Very informative and answered all my questions! Shuttle service is awesome. One suggestion. The phone service is not good. I can never get thru More

by Turner_23725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Oct 08, 2024 -

Gallatin Ford responded

Turner, thank you for the feedback! We're glad to hear Noah provided great service at Gallatin Ford. We appreciate your suggestion about our phone service and will work on improving it.

October 08, 2024

Great service with a home visit. Collin and the team at Gallatin Ford were awesome to work with. Thanks. More

by bandits132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gregory
Oct 08, 2024 -

Gallatin Ford responded

We're delighted to hear that Collin and the Gallatin Ford team provided you with great service, including a home visit! Thank you for choosing us and sharing your experience.

October 04, 2024

Got in, and got out in no time. They gave me a list of things my vehicle will need in the near future. More

by LanceBowers615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Oct 04, 2024 -

Gallatin Ford responded

We're glad to hear you had a quick and efficient visit at Gallatin Ford! It's great that our team provided you with helpful information for your vehicle's future needs. Thanks for choosing us!

October 04, 2024

Excellent and professional advice and service rendered by the service advisor and technicians, with no unexpected surprises. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Gallatin Ford responded

Ryan, we're delighted to hear that our team at Gallatin Ford provided you with excellent and professional service. Thanks for sharing your experience!

October 03, 2024

My experience was very good, they finished on time and got my car to work properly. More

by henriquemabiala1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie
Oct 03, 2024 -

Gallatin Ford responded

We are so happy that our Gallatin Ford team earned your five stars. Thanks for the excellent review!

October 03, 2024

Great service! Jessica was extremely helpful, knowledgeable and professional. I was notified by text the status of my vehicle .Jessica called me with any issues an More

by rwhudson55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Cobble
Oct 04, 2024 -

Gallatin Ford responded

Thank you for the fantastic feedback! We're delighted to hear that Jessica and our Gallatin Ford team provided top-notch service. We appreciate your recommendation and look forward to assisting with any future needs!

September 30, 2024

They always provide fast and friendly service. It was busy during my visit and they still made it quick More

by jkars14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Gallatin Ford responded

We're glad to hear that our team at Gallatin Ford could provide you with quick and friendly service despite the high level of business. Thanks for sharing your feedback!

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