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Gallatin Ford

Gallatin, TN

Overview
Employees
Reviews
Vehicles
4.6
1,089 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,089 reviews

March 08, 2025

Always great service! I have lived in 4 states since buying this truck at Miracle Ford. I drive back to Gallatin so that I do not have to deal with other dealerships servi More

by Mitchell Groff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
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Mar 10, 2025 -

Gallatin Ford responded

Mitchell, thank you for your loyalty and feedback! We're glad to hear that Jessica and the Gallatin Ford team continue to provide great service. We appreciate your patience with our phone lines and look forward to serving you again soon!

March 04, 2025

Javier was a terrific sales person. Appreciate the attention and wonderful process from everyone involved during my purchase. More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Andrade
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Mar 04, 2025 -

Gallatin Ford responded

Robert, we're delighted to hear that Javier and the team at Gallatin Ford provided you with a wonderful purchasing experience. Thanks for sharing your positive feedback!

March 03, 2025

It was a pleasure working with Stephanie. She’s wonderful! Make sure you ask for her. More

by Abdullah Al safar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Mar 04, 2025 -

Gallatin Ford responded

Abdullah, thank you for the kind words for Stephanie! We appreciate your support here at Gallatin Ford.

March 01, 2025

The Service Dept has been very thorough as well as kind to me over the years More

by Concord51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie was outstanding at this particular recent visit., Jessica Raymond, TJ Pardue
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Mar 03, 2025 -

Gallatin Ford responded

Thanks for the awesome review of Gallatin Ford!

February 26, 2025

Sales department work on my purchase diligently to get me in a vehicle for every day use that I could afford and be happy. More

by mc.hall7379
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Roller, Jake Maged
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Feb 26, 2025 -

Gallatin Ford responded

We're glad to hear that our sales team at Gallatin Ford worked diligently to find you a vehicle that fits your needs and budget. Thank you for choosing us, and we hope you're enjoying your new ride!

February 20, 2025

Smooth process, liked the fact I could take care of everything at one station. Happy! More

by Mtempleton2828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
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Feb 20, 2025 -

Gallatin Ford responded

Thank you for taking the time to review Gallatin Ford! It really means a lot to hear that you're happy.

February 15, 2025

I love the people in the service department who did great work in a very timely manner. i was in and out with my most recent oil change in under an hour. More

by greg.arias1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren in Service. 5 stars
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Feb 17, 2025 -

Gallatin Ford responded

We're delighted to hear that our service department at Gallatin Ford provided you with efficient and timely assistance, Greg. Thank you for sharing your experience, and we look forward to serving you in the future!

February 14, 2025

Free pick-up and delivery for maintenance is great. A little too much phone back and forth, but they acknowledge and are working on it. I find the dealer expensive, but everything is these days. More

by japwoodwork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 17, 2025 -

Gallatin Ford responded

Thank you for sharing your feedback! We're glad to hear that you appreciate the free pick-up and delivery service. We understand the concern about phone communication, and we're actively working on improving it. Your comments about pricing are noted as well; we strive to provide value in all our services. If there's anything else you'd like to discuss, feel free to reach out anytime. Thank you, Derek Swords - Service Manager - 888-635-8055

February 14, 2025

Staff was pleasant but did not complete the job I went in for and took much longer than anticipated. I waited three hours for an oil change. More

by conny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren , Jessica Raymond, TJ Pardue
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Feb 17, 2025 -

Gallatin Ford responded

Conny, thank you for sharing your feedback. We're sorry to hear about the delay during your visit at Gallatin Ford and appreciate your patience. We'll work on improving our service times moving forward!

February 11, 2025

Clean, nice & helpful people answered all questions clearly. We had a good experience overall here More

by tcosaile68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Elgas, Colton Green
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Feb 11, 2025 -

Gallatin Ford responded

We couldn't ask for a better review of Gallatin Ford. Thanks so much!

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