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Gallatin Ford

Gallatin, TN

Overview
Employees
Reviews
4.7
876 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 876 reviews

January 22, 2024

It was a great experience from the beginning to the end! The dealership was clean and everyone was nice and treated you like family. My salesman, Colton, went above and beyond for me! You could tell that he More

by Felicia H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Gallatin Ford responded

Felicia, thank you for this wonderful review! We're so glad to hear that your experience with Colton and the team at Miracle Ford was exceptional. It's great to know that you felt like family and received top-notch service. We're grateful for your recommendations and can't wait to assist your friends and family in the future. Thanks for being a part of the Miracle family!

January 15, 2024

Unacceptable wait for an oil change. 2 and a half hours with an appointment. No updates from the service manager till I went and found him. Next time I will go to Jiffy Lube. More

by geneandjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TJ Pardue
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Gallatin Ford responded

We sincerely apologize for anything less than an exceptional experience. Our goal is to exceed every customers expectation with every opportunity given. Please reach out to our customer relations manager, TJ Pardue, to discuss further. He can be reached at 615-527-7855.

January 14, 2024

Friendly,clean environment and knowledgeable staff The salesman was great and really worked hard to get a deal done. I would recommend Miracle Ford to anyone. More

by jdgrosse
Recommend Dealer
Yes
Employees Worked With
Casey and Troy
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Jan 16, 2024 -

Gallatin Ford responded

So glad to hear! We appreciate your business and for taking the time to leave a review!

January 12, 2024

Amazing and caring they went both and beyond. I so great appreciated all of them More

by Pagirl2007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Shelton
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Jan 16, 2024 -

Gallatin Ford responded

So glad to hear! We truly appreciate your business and for taking the time to leave a review!

December 27, 2023

No issues Good end of year deal Salesmen friendly and helpful Would recommend Happy buyer More

by mickey719393
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Skirvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Gallatin Ford responded

So glad to hear! We appreciate your business and for taking the time to leave a review!

December 10, 2023

From Zach, my salesman to everyone else I dealt with were super nice & willing to work with me on a deal. I was happy! More

by MARSHASHARON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach
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Dec 11, 2023 -

Gallatin Ford responded

So glad to hear that Zach, and our entire team, was able to make it happen for you! We appreciate your business and for taking the time to leave a review!

December 09, 2023

Amazing experience! This was the best car buying experience my wife and I have ever had. More

by andydoziercounseling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Gallatin Ford responded

So glad to hear! We appreciate your business and for taking the time to leave a review!

December 08, 2023

Charlie is one of the most realist and genuine guys I have ever met. I can tell that he really loves his job, and he works really hard. He’s an amazing salesman & really takes care of his people. I love More

by Kaylen Lee Duke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Booker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Gallatin Ford responded

Thank you, Kaylen! We truly appreciate your loyalty and are delighted to count you among our VIP clients. Congratulations on your new Bronco Sport – we hope you enjoy every adventure in it!

December 06, 2023

Friendly sales people,they were willing to work with me. Vehicle presented in very good condition. Still waiting for them to deliver on their offer. More

by Pkmcl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey or KC?
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Dec 07, 2023 -

Gallatin Ford responded

Thank you, Pkmcl, for your review! We're pleased that our sales team was friendly and that the vehicle met your expectations. We appreciate your patience and value your business.

December 05, 2023

The sales representative helping us was very helpful and knowledgeable about the vechicle we were looking for More

by SAMWHITTIMORE56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Gallatin Ford responded

So glad to hear! We appreciate your business and for taking the time to leave a review!

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