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Gallatin Ford

Gallatin, TN

4.6
1,072 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,072 reviews

March 10, 2025

The people at Gallatin Ford are very nice but the one gal in Service was just not as friendly as the others and I felt like she wanted my money more than trying to help me. More

by dettiestevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Mar 13, 2025 -

Gallatin Ford responded

Thank you for sharing your feedback about Gallatin Ford. We're glad to hear that most of our team provided a positive experience, but we're sorry to learn about the interaction in Service. Your comments are important and will help us improve; we hope you'll give us another chance in the future!

March 09, 2025

He was polite and professional. He did the walk around with care and advised me where the waiting area was located. He let me know that he would come and get me when the car was rea More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Gallatin Ford responded

Dave, we're delighted to hear that you had a positive experience with our team at Gallatin Ford. Thank you for sharing your feedback!

March 09, 2025

Great customer service but just a little bit expensive. I just wish there prices were little more competitive with other places. More

by eddiemunoz84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Mar 10, 2025 -

Gallatin Ford responded

Thank you for the feedback! We're glad to hear that our customer service stood out during your visit to Gallatin Ford. We appreciate your input on pricing and will take it into consideration as we strive to improve.

March 08, 2025

Always great service! I have lived in 4 states since buying this truck at Miracle Ford. I drive back to Gallatin so that I do not have to deal with other dealerships servi More

by Mitchell Groff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Gallatin Ford responded

Mitchell, thank you for your loyalty and feedback! We're glad to hear that Jessica and the Gallatin Ford team continue to provide great service. We appreciate your patience with our phone lines and look forward to serving you again soon!

March 04, 2025

Javier was a terrific sales person. Appreciate the attention and wonderful process from everyone involved during my purchase. More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Gallatin Ford responded

Robert, we're delighted to hear that Javier and the team at Gallatin Ford provided you with a wonderful purchasing experience. Thanks for sharing your positive feedback!

March 03, 2025

It was a pleasure working with Stephanie. She’s wonderful! Make sure you ask for her. More

by Abdullah Al safar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Mar 04, 2025 -

Gallatin Ford responded

Abdullah, thank you for the kind words for Stephanie! We appreciate your support here at Gallatin Ford.

March 01, 2025

The Service Dept has been very thorough as well as kind to me over the years More

by Concord51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie was outstanding at this particular recent visit.
Mar 03, 2025 -

Gallatin Ford responded

Thanks for the awesome review of Gallatin Ford!

February 26, 2025

Sales department work on my purchase diligently to get me in a vehicle for every day use that I could afford and be happy. More

by mc.hall7379
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Roller, Jake Maged
Feb 26, 2025 -

Gallatin Ford responded

We're glad to hear that our sales team at Gallatin Ford worked diligently to find you a vehicle that fits your needs and budget. Thank you for choosing us, and we hope you're enjoying your new ride!

February 20, 2025

Smooth process, liked the fact I could take care of everything at one station. Happy! More

by Mtempleton2828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Gallatin Ford responded

Thank you for taking the time to review Gallatin Ford! It really means a lot to hear that you're happy.

February 15, 2025

I love the people in the service department who did great work in a very timely manner. i was in and out with my most recent oil change in under an hour. More

by greg.arias1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren in Service. 5 stars
Feb 17, 2025 -

Gallatin Ford responded

We're delighted to hear that our service department at Gallatin Ford provided you with efficient and timely assistance, Greg. Thank you for sharing your experience, and we look forward to serving you in the future!

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