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Gallatin Ford

Gallatin, TN

4.6
1,284 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,284 reviews

November 09, 2025

Aaron Lyle (Rooster) was a fantastic help in getting my new truck! He was very welcoming and easy to talk to and work with, made you feel like he really wanted you to have a great experience! He really wen More

by Ntkemp98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Lyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Maged
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natanael Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Gallatin Ford responded

Thank you for this incredible feedback! We will pass along your appreciation to Aaron and the rest of the team at Gallatin Ford. Enjoy your new truck!

November 08, 2025

Very kind and professional. He was able to help with all of our needs. Would be glad to do business again in the future. More

by Alexhwhite10
Recommend Dealer
Yes
Nov 10, 2025 -

Gallatin Ford responded

Thank you for sharing your experience with our team! We look forward to working with you again at Gallatin Ford. Safe travels!

November 04, 2025

He goes the extra mile to make sure his customers are taken care of the get the best experience best deal. When you work with him you not only walk away with the car of your dreams you walk away with a f More

by klr5797
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Lyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2025 -

Gallatin Ford responded

Thank you for the awesome review! We're glad to hear you're so satisfied with his service and consider him a friend. We look forward to serving you again at Gallatin Ford!

November 03, 2025

She knows the vehicle specs and demonstrates the features. She is Knowledgeable about her products! More

by LA
Recommend Dealer
Yes
Nov 04, 2025 -

Gallatin Ford responded

We can't thank you enough for the excellent review of Gallatin Ford!

October 28, 2025

Gallatin Fords mobile service is awesome! I’ve used this service 3 times and when scheduling have never waited more than one day. Each technician has been professional, friendly and services More

by proram1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Darby
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Cobble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2025 -

Gallatin Ford responded

It’s wonderful to hear that you’ve had such positive experiences with our mobile service team! We are grateful for your recommendation and for choosing Gallatin Ford. See you next time!

October 28, 2025

I went to several dealers looking for a good used 2500 you guys had just what I was looking for great experience will be telling my friends More

by airman07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Risko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelino Santos-Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2025 -

Gallatin Ford responded

Thank you for choosing Gallatin Ford and for sharing your experience. We wish you safe travels in your new-to-you 2500!

October 27, 2025

Nathan did an excellent job of rotating the tires, and an oil change. I was pleasantly surprised that you offer mobile auto service. What a convenient option vs. driving to the dealership. Thank you Gary St More

by gstein1824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Andrade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Gallatin Ford responded

Hi Gary! We're glad to hear Nathan took great care of your car. Thank you for choosing Gallatin Ford!

October 27, 2025

It was nearly impossible to get my service tech on the phone to get an update on my service or to even get a service appointment in the first place. More

by cparkerdavis3
Workmanship
Recommend Dealer
No
Employees Worked With
Don't recall name. My appointment was two or three months ago.
October 27, 2025

Booking my vehicle for service was absolutely easy and worked well within my schedule. Stephanie is awesome to deal with and very accommodating to my busy schedule. More

by banthonydavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Seffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Gallatin Ford responded

We are happy to hear Stephanie and the rest of our service team could make your visit as seamless as possible! Thank you for choosing Gallatin Ford and for sharing your experience.

October 25, 2025

I was set me up with a fair price, but that’s the extent of it. (Thus the one star) As a customer service person Adam was very unprofessional and made up information like the car had brand new seats install More

by TS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Darby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam was the salesman (Zero stars)
Nov 03, 2025 -

Gallatin Ford responded

We appreciate your feedback and are glad to hear that Chase met your expectations. However, we're sorry to learn about the issues you experienced during your visit. We take these concerns seriously and would like to address them with you personally. Please give us a call so we can better understand what happened and work towards finding a solution for you. Thank you, Tj Pardue - Service Manager - 615-452-2792 ext 2233

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