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Gallatin Ford

Gallatin, TN

Overview
Employees
Reviews
Vehicles
4.7
1,034 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 1,034 reviews

May 18, 2023

I am revisiting my reviews of Miracle Ford. After the most recent experience, I don't trust them and suggest no one else does. Pay real close to attention to finance, especially Sandra, she w More

by AustinSq
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charlie Piper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morgan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Andrade
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Gallatin Ford responded

As we mentioned in your previous review, we are taken aback by your attempt to discredit our company. We have had many extremely satisfying experiences with the same people, with whom we have done business time and time again over the years, and have received nothing but rave reviews in the past. Surely there is a huge misunderstanding, and we would appreciate the opportunity to discuss this matter further with you. We wish you nothing but happiness and satisfaction in your future endeavors if that is indeed what you wish to pursue. We sincerely apologize for any miscommunication that may have led you to feel that these measures were necessary, after all the great experiences that Miracle Auto had provided for you in the past.

May 30, 2023 -

AustinSq responded

Once again you discredit yourself

May 16, 2023

I purchased a used truck and had a recall work performed by them. Both were pretty painless. Wish they still had a bodyshop, I wanted the truck I bought buffed out and they could not do it. But that was pre More

by andywarrenbc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2023 -

Gallatin Ford responded

Thank you for taking the time to leave a review! We're glad that your purchase and recall work went smoothly. We apologize for the inconvenience regarding the bodyshop. Nonetheless, we appreciate your understanding. We look forward to serving you again in the future!

May 16, 2023

Caring and friendly. First time in a long time I felt welcome anywhere and wasn't just a dollar walking through the door. More

by BILL9306@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Zach
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May 17, 2023 -

Gallatin Ford responded

Thank you! We're so glad to hear that our team was able to make you feel welcome and deliver a great experience! Your feedback means a lot to us, and we look forward to continuing to serve you moving forward!

May 13, 2023

Jim was nice and reasonable to work with, and made the process very smooth and most importantly, low pressure More

by cox.531@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jim Elgas
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May 13, 2023 -

Gallatin Ford responded

So glad to hear! We appreciate your business!

May 12, 2023

They always do a good job at informing me It was a pleasant experience What is this? It's irritating More

by MWAGGENERS@COMCAST.NET
Recommend Dealer
Yes
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May 13, 2023 -

Gallatin Ford responded

We're so glad to hear that our team was able to deliver a pleasant experience. We appreciate your business and for taking the time to leave a review!

May 11, 2023

Javier did a fantastic job. He kept me informed of the progress of my order, he answered all my annoying questions quickly and professionally. A very pleasant experience from More

by derf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2023 -

Gallatin Ford responded

Thank you! We're so glad to hear that Javier, and our entire team was able to make it happen for you! We appreciate your business and for taking the time to leave a review!

May 07, 2023

Great Everything you need and want in a dealership so helpful in every aspect Thankful to have them in our lives More

by LEONARDYOUNG04@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Charlie
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May 08, 2023 -

Gallatin Ford responded

Thank you! We truly appreciate your business and for taking the time to leave a review!

May 07, 2023

No pressure, pleasant and positive experience. They got me in the perfect truck for me at a great price and earned my repeat business. More

by Davidzsabo@gmail.com
Recommend Dealer
Yes
Employees Worked With
5
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May 08, 2023 -

Gallatin Ford responded

So glad to hear! We appreciate your business and for taking the time to leave a review!

May 07, 2023

It was pleasant, fast and easy Staff was extremely friendly and courteous would definitely come back again More

by luis.pulido88@yahoo.com
Recommend Dealer
Yes
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May 08, 2023 -

Gallatin Ford responded

So glad to hear! We appreciate your business and for taking the time to leave a review!

May 07, 2023

excellent i was driving home in my F150 i bought from you all.... great customer service always! More

by Daniel
Recommend Dealer
Yes
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May 08, 2023 -

Gallatin Ford responded

Thanks Daniel! So glad to hear. We appreciate your business and for taking the time to leave a review!

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